Sbtpg Reviews

Scammed out of my Tax Refund

My 2021 taxes were filed in 1 31 22 It was sent to an old bank account and returned to Tax Products Group I ve been calling them everyday and have been lied to mislead etc They said that they sent my refund to my old address I ve put a hold on my mail from thar address and when I go to that Post Office I do have mail but not my refund check I was told by Victor Supervisor on April 6th that a check would be cut and sent out that week however when I called today I was told by Customer Service Rep Danielle That a check was mailed to me on 4 7 I am stressed out over this They had me complete an Indemnity form paid the fee to have it Notarized that allowed them to send another check That never happened After reading the reviews on this company I ve discovered that this is their practice Many people are complaining that they have never received there refunds You sit on hold for hours only to be told that there is noone there to help you The company doesn t even have an address When I Googled them it just says San Diego for their address They took out over 100 00 for processing fees but I still have not received my refundI was given a Ticket and was told that i would receive a Tracking for the check would be sent via Certified Mail because the 1st check was lost and I could use the Tracking to see where the check isAgain I have been totally stressed out over this and do not know what to do to get my money from this Scamming company Next step sue them for my refund stress and all out of pocket costsFiled a complaint with the BBB

No live support to report FRAUD

I received a fraudulent check from a Santa Barbra CTG account and there s no way to speak with a live person or report fraud if you don t have an existing tax account with them

Absolutely a nightmare

Absolutely a nightmare They hold your money hostage they won t return calls or emails They ve had my 2021 return since Oct 2021 they charge your for it returning to them when they purposely but the wrong account so that it automatically returns to them then they tell you you will receive a check on 7-10 days but never comes then the charge you 30 more dollars to resend but first you have to wait for them to issue you a surety bond that has to be notarized and sent back off course you pay for it just to be told it wasn t received After you get tired of repeating this cycle and request your money to be returned they tell you 9-12 weeks and the Irs didn t get mine until May 9 2023 Then it got frozen by the Irs because they had taken so much of my traces they thought it was fraud so the Irs froze my funds Don t ever use them you will regret it I still haven t received my money

A legal scam

A legal scam idk how they get away with this I did everything right Turbo tax says all paperwork is correct and tpg says turbo tax did it wrng even after I CO browsed to confirm with turbo tax Tpg sent my refund to a green dot card I have no affiliation with and is now saying I have to do footwork and reach out to green dot for fraud even though customer service eventually admitted it was their mistake Fixed nothing said I have to call green dot to figure it out Distraught to say the least

Worst Company Ever

They hold your refund without notifying you they take their fees out and then say it has to be sent back to the IRS and refuse to issue you your already approved by the IRS refund The IRS has no knowledge of this information and have already processed and approved your refund before sending it by direct deposit They never answer the customer service number and they do not give out legitimate information I wouldn t even give this company 1 star

I did my taxes with Turbo Tax

I did my taxes with Turbo Tax They use this awful company to process my refund Instead of the 800 I was supposed to be refunded I only had 35 as a refund posted to my bank account I had agreed to have my state tax that I owed paid with my refund which meant I would have had about 650 deposited to my bank account Santa Barbara Tax Product Group kept my money I was livid I m done with TurboTax too now I m tired as a citizen who does what she s supposed to do and then get taken advantage of

They just take whatever money they want

They just take whatever money they want a lie and say they sent it back to the IRS even tho it still says pending Do not pay for fees out of your refund This company is a joke

Worst company ever I ve tried to get

Worst company ever I ve tried to get thru to them and it s impossible They hold on to your money tax money for interest I talk to a rep at the IRS and they stated they release the money right away