Scandinavianphoto Reviews

I wanted to return a product - Emailed them before the order was dispatched - Alex dumb guy said he didnt receive email but I showedh him screenshot - After multiple chat emails one product was cancelled - Thats july 4 o 5As of Aug 2 I am yet to receive a refund been almost a month

The feeling is that Scandinavian Photo is a whip on clients I bought an Action 2 Dual-Screen Combo camera a camera with a software defect I wrote to the customer service and waited 9 days for a response I wrote a second time and they gave me a link to register the case but it turned out that the receipt number indicated when purchasing the camera from Scandinavian Photo was not correct I cannot start the return procedure through the website The customer service is not responding 30 11 23 Kl 9 00I contacted support but your employees did not help case number Re 563657 I do not recommend this online store to anyone

I ordered the 20k product on 24th of April 2024 8th of May the product has still not arrived The tracking link shows that Bring SE have the product since the 25th Posten Norge says Bring SE is responsible Scandinavian Photo customer care says they have filed a ticket with Bring SE two days ago With the all this delay they should send another product and not let their customers suffering It is not my problem that their carriers are not delivering Customer care is lacking proactivity I have been in touch for the past few days I would not buy another product from Scandinavian Photo and I would not recommend you doing the same Update 13 05 2024 the package is still not received

I had ordered a camera to be delivered on a specific date which was not awailable at the warehouse paid for it and waited On the expected delivery date I hadn t received any message so I called customer service They informed me that they had received cameras from the supplier but since many customers had ordered them they selected a few at random and sent the cameras to them regardless of my prior payment The only option they suggested was to wait a couple of weeks and hope that I would receive it with the next supplier delivery I received all this information only after calling them directly with no prior notification from them about the problem The camera was planned as a present so I ll have to find it somewhere else

These guys really dont care about their customers They never deliver on time or manage to send the right products And they dont take any responsibility for their mistakes Dont buy anything from them use foto no instead

Agree with the others Seems like they don t have control over their IT system No confirmation email Called them and was told everything is fine Then a week later the package arrived without one of the items Then they told me someone ordered it at the same time ordered the same stuff through foto no and it was cheaper and frictionless so I would prioritise them

I had a truly disappointing experience at Scandinavian Photo Oslo and I feel compelled to warn others If you re considering shopping for camera gear in Oslo do yourself a favor and go to Foto no instead where they actually care about customers and run their store professionally At Scandinavian Photo the customer service is non-existent and it feels like nobody is in control of what s going on Whether it s a lack of product knowledge disorganization or just a general unwillingness to help it s clear that customer satisfaction is not their priority In contrast Foto no is on a completely different level they treat you with respect take the time to help and actually know their products It s refreshing to shop at a store where the staff is both knowledgeable and professional If you value good service avoid Scandinavian Photo Oslo altogether There s a better alternative right in the city

They took longer time than I thought to dispatch the item and I did not like that I did buy the item in 11 October and they sent it in 15 October But they are a very good store anyway

Good products and prices bought a keyboard it was good

Fast delivery The price was decent and maybe slightly cheaper than the UK but with solid Norwegian purchasing rights I am very satisfied with my experience and purchase