Poor Quality and No Refund Support
Poor Quality and No Refund Support I was refused a refund even though I was within the 28-day period. Communication via email is impossible, so you can’t reach them properly. The product quality was terrible, like something from a backstreet market—I wouldn’t even try it on. Do not waste your time or money here!
Emma Pritchard
N/A
Avoid avoid avoid
It s a shame I can t add any negative stars here Low quality and nothing like advertised When requested to return the dress was told I need to cover the shipping cost to Asia or keep the low quality piece for 25 refund I did not agree so they offered 45 and no longer responding to emails
I G
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DO NOT ORDER
DO NOT ORDER I wish I had read the reviews Still waiting for the item the event I needed the dress for has long gone Emailed the company everyday and although they do reply They just thank you for your patience and ignore all other comment Have had to open a PayPal case
Alice F
N/A
Do not purchase from this company under
Do not purchase from this company under any circumstances Absolutely criminal Poor quality items which you re told are 100 refundable but you need to email them to get a refund form This refund form never materialises and you end up in a senseless exchange in which they keep offering random percentage refunds and offering store credit I finally got given an address I could return the item to but as it s tracked shipping to Asia it would have cost over 20 so I finally accepted the 50 refund to put an end to the nonsense I ve also reported them to meta for violating advertising standards
Beth
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DO NOT ORDER FROM HERE
DO NOT ORDER FROM HERE I ordered a dress which took over 3 weeks to arrive - the event which I had ordered the dress for came and went When the dress did arrive it was the wrong dress when I contacted the company they told me that they couldn t refund or return my dress and originally offered me a 20 refund After a lot of emails I had to settle for a 60 refund which after 2 and a half weeks of confirming has still not come back to my bank account The company is awful - despite the fact that they had sent me the wrong dress they would not let me return it or refund it fully NEVER ORDER FROM HERE
Hannah Armstrong
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Wish I had read reviews on here first
Wish I had read reviews on here first Like other reviews say this is a scam website I ordered a dress which was advertised as rrp 85 but on sale for half price dress took weeks to come when arrived it is cheap quality looks like something you would get from shein The website appears to be in the uk but is actually in china The picture of the dress on the website I have now found on a designer website so they are obviously taking pictures from there and using them to try and sell cheap tat which is fraudulent I paid via PayPal so have opened a dispute with them
Kamila Welsyng
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It s totally scam website- Do Not
It s totally scam website- Do Not Order Wrong item no refund no return I wish i never ordered from them Total loss
V B
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COMPLETE SCAM
COMPLETE SCAM AVOID AVOID AVOID Quality is complete trash you would be better off going to the fancy dress shop Nothing is as it looks on the website and the T C embedded deep within their website often stop returns Save yourself the time and money and shop literally anywhere else
Miss Carina Solomon
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100 regret not reading reviews so I am
100 regret not reading reviews so I am aware this is my own fault I ordered two dresses to try for a wedding and read the reviews straight after which explained dresses can take up to 7-14days so within 5 minutes I tried to cancelled the order as it wouldn t arrive in time they refused and said the order has been processed and will try their best to get it to me in time 3 weeks later the dress arrives Requested a refund this was in September and still haven t received this refund excuses just keep getting made WEBSITE IS A CON AVOID AVOID
Rooks M
N/A
Worst customer service
Ordered two dress for my engagement party 3 months on still haven t received them Got told they were lost and I was getting a refund which was a lie Two days later was told there were delivered which they weren t Have sent 64 emails back and forth and finally settled on half a refund and the other half store credit Went to use the store credit and they have gave me half of what I m owed so that 80 down the drain DO NOT ORDER
