Severin Reviews

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2years ago I bought a Severin Kettle

2years ago I bought a Severin Kettle but suddenly out of guarantee it has stopped working I contacted the company for advice for help but no reply Before it stopped working it was ok although lid would often randomly flip open I cant recommend the company or its product

Severin kettle stops working

Our Severin kettle suddenly stopped working for no reason shortly after it went out of warranty 2 years The company refuses to replace it and it cannot be repaired Ironic that the company says its products are durable and sustainable Very disappointed in the product and customer service Do not buy a kettle from Severin

Flimsy manufacture

Just over a year and the hinge on the Severin kettle WK 3418 lid just broke so the lid won t open when the button is pressed Looking at it under a magnifying glass it looks flimsy The promo verbiage for this kettle proclaimed loudly that it was manufactured in Germany but I found alternative text that said Engineered in Germany and built in China I bought it via Amazon and I live in France So far I have been unable to avail myself of the much vaunted EU law of a 2 year guarantee A complaint to the EU regulator is in progress

Not a reliable brand

Bought a Severin microwave 7754 in 2020 - seemed very good quality and worked well Doesn t have lots of use - just a daily heating of milk or soup sometimes - but nevertheless it just stopped working and after reading other reviews for this model it seems to be the case It was also just outside of warranty by just under a year which another reviewer mentions to be the case Not impressed and would not recommend to anyone We previously had a Sanyo that lasted 20 years so it says a lot about this company

Severin Milkfrother Milschaufsch umer products lack quality

I would like to write about the Milk frother or Milschaufsch umer in German The product line probably is not meant for makibg long lasting Though i was satisfied by the product but the quality is not good and I would rather prefer something superior which is available at a minor cost difference of not more than 10 Sfr Eur I had bought 2 of the products from Severin and they both last only approx 4 5 years SEVERIN SM 9688 2204065 purchased in 2014Severin Milchaufsch umer SM 9688 purchased in 2019 The reason for the second purchase was the earlier product stopped working Both the equipment had same issue the equipment has electricity but does not work any more after approx right after 4 5 years First time this was left out to be complained to the manufacturer as this could happen in a lot The second one had the same pattern When the issue of quality was raised with the firm to check their production line i received the information for no support beyond 2 years guarantee and will require inspection from place of purchase Similar products last much longer and it is a pity that this becomes nothing more than a e- junk after 4 5 years

Cheap durable and well designed

I used simplest severing sandwich maker and kettle Both were cheap durable and well designed I guess we were lucky