Skytv Reviews

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skytv.co.uk
3.36
107 reviews
Average Rating
Based on 107 user experiences

Rated 3.36 out of 5 by 107 Happy Customers

40.2%
11.2%
11.2%
18.7%
18.7%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
N

Dedicated sky customer

I have now been with sky for over 19 years only because I I have switched a few times but found that sky was the best for me I am now a black diamond customer and have no squabbles with sky Yes a few hiccups here and there it great customer service not speaking to bots We now have our tv broadband phone and mobile with them at a good deal When my contract is up I always haggle for the good deals every time whilst having a giggle with them During the lock down they have been brilliant with us sorry guys no complaints from this end And no I don t work for sky
M

Had to cancel my Dad s SkyQ contract as

Had to cancel my Dad s SkyQ contract as we have had to move him into a care home Both people I spoke to were sympathetic friendly and efficient Nice to be able to write something like this
A

Recently spoke to Jacob after having

Recently spoke to Jacob after having an issues with my Q mini box struggling to connect and having issues with the box mot recognising the remote coming from a call centre background dealing with broadband we struck up a very pleasent conversation during which all my issues were resolved thank you so much jacob the conversation was informative not condescending it was a pleasure you deserve a pay rise
M

Excellent Service from Danny

Excellent Service from Danny thank you so much for our new deal and explaining everything to us We have been with Sky TV for 31 years and wouldn t change as long as the prices stay with in affordability Thankyou
P

Great service

Great service good reasonable rate well presented and explained well done to Caio at the Liverpool One branch
L

Leanne was a star

Fantastic customer service from Leanne who was extremely helpful and friendly Always found Sky customer service very helpful and never had a problem with them But Leanne went that step further to help Thank you Leanne
R

Been with Sky for over 21 years

Been with Sky for over 21 years came to renew At first they offered me a lot higher price and told them I didn t want to renew Someone then rang me back with a cheaper price than what I was originally paying included Netflix I couldn t say no Just hopefully they can get better broadband speeds in my area
A

Another Great Experience

My contract ended in March 2024 and my bill doubled from 33 to 66 So I phoned yesterday twice and got 2 different offers reducing my bill by 10 and another 18 month contract One also offered Sky Glass TV for 66 which I pondered over Today I got a Sky Rep in UK Sonny who was brilliant from get go He offered me a basic Sky contract which was ideal for my family need Done and dusted in 10 minutes On and Off we have been with Sky for 14 years and it has been good
K

I ve just read lots of very negative

I ve just read lots of very negative reviews for Sky I can t believe it s the same company Today I finally upgraded to SkyQ with Netflix and I m very happy with this new box Even though the main reason was to reduce our monthly payment Contacting sky is pretty quick about 15 minutes then sorting out a deal was easy and delivery in 3 working days They cancelled for the following day so we go 25 and that covered the new box price With the overall savings and extras we are very happy and Lee the Sky guy was very pleasant and knowledgeable I am a very happy customer and have no connection to Sky apart from being a happy customer
M

I had trouble with my sky box KA24 5BB

I had trouble with my sky box and the engineer came out on the 29 3 2022 to KA24 5BB millpark the engineer was named Derek and he was exceptional as he made sure he was wearing a mask and gloves as I told him I was vulnerable and had cancer He sanitised everything he touched This was excellent as most people seem to think covid is over and they do not have to bother I cannot praise him enough

About Skytv

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