Skytv Reviews

I am quite happy with my SKY Glass product mainly because I was well aware of the potential user pitfalls such a device in the home can be The TV itself is much improved over the TV that was set up in my home 18 months ago so this has pleased me and made it worth every penny I am a single person no family so when I use the set the broadband signal is unfettered or shared with anyone else so I get no stuttering or lag in fact I have had more issues with the puck that at times has been infuriating and at times of the night when there is no tech support around to help The main reason for leaving any feedback is because of the facia that attaches to the actual SKY Glass TV upon release trying to find where to actually buy one was a mission in itself then I was told you could buy them on Amazon so I went to Amazon website to buy and then was shocked to learn that they come with a price tag of 50 quid This is for a bit of coloured plastic with some magnets AND you pay more for a larger sized Glass TV Why could SKY not have included a plain facia in the box with the new set and have the designs e g Sapphire to buy separately Also for 50 quid I would want an exclusive design from say Andy Warhol or a Banksy something exclusive limited edition and something that will enable someone to increase the value of the actual set It is an extortionate amount of money for an accessory that whilst purely optional leaves it incomplete if you dont buy one All else I am happy with the way the service works and I have had no real issues thus far

I had a problem with sky relating to a combined sky netflix package I was initially very disappointed with the response from Sky but fortunately I manage to contact a member of staff named Valentia She was extremely helpful and sorted out the problem for me I feel that if Sky employed more staff like her their rating would improve

Hopeless I unfortunately had to postpone my upgrade which I am still being charged and they turned my service off No sport no playback etc Hopefully Virgin will soon be available here it can t come too soon Edit I did speak to a delightfully helpful lady today and she looks like she s got good training and has set the wheels in motion to rectify the mess

Not sure the value of a virtual assistant it just winds customers up even more 45 minutes wait to speak to an actual human However finally got through to a human being Sheryl or Cheryl I think who was excellent and very pleasant and calming to deal with Shame that Sky don t employ more people like her and then their customer services would match their excellent technology

I had read reviews after we got sky glass as we were struggling It was not for us streaming channels We had no problems with the staff we spoke to and were very helpful I can confirm TV has been returned I thought I need to give a positive feedback as I did find reading people s reviews helpful

You need good Internet for this product Had problem with my sky glass phoned sky they explained the issue it was my Internet being week they found me a great deal not their own so fair play to them for that since upgrading my Internet had little issues would recommend

Having not had a great experience with a Sky engineer this morning we phoned the call centre to check what we had been told During that call we spoke to Sky Q customer representatives Mohamed then Rehan and finally Avhiran I hope I have spelt the names correctly All three were great and clear with their explanations What started off as negative hence one star off then moved into a very helpful experience Gold stars to these three because I would happily give them five stars for their part in resolving the situation

Excellent Service from Danny thank you so much for our new deal and explaining everything to us We have been with Sky TV for 31 years and wouldn t change as long as the prices stay with in affordability Thankyou

Great service good reasonable rate well presented and explained well done to Caio at the Liverpool One branch

Fantastic customer service from Leanne who was extremely helpful and friendly Always found Sky customer service very helpful and never had a problem with them But Leanne went that step further to help Thank you Leanne