Smarthomealarms Reviews

These guys went above and beyond to provide help and support with my own implementation of the Konnected products even emailing me over the weekend Top notch service

I wasn t sure which way to go to upgrade our home alarm system from an older full wired system but eventually opted to contact Smart Home Alarms looking for a system offering remote monitoring and setting with a minimum of fuss and no ongoing financial commitments Right from the start they were both responsive helpful and open with their advice Initially I was going to have them carry out the install but due to the distance they were unable to carry this out Feeling reassured with the support on offer and having reasonable DIY skills and a fair degree of electrical experience albeit on motor vehicles and DIY-level home wiring I still went ahead with the upgrade The actual install went well and wasn t too difficult but there were problems with the board establishing proper communications with the detectors Ralph - who was my main support contact - was very patient and helpful during the fault-finding process and was in constant contact even during evenings and weekend Ultimately it turned out to be a defective board and a replacement was dispatched without any hesitation It was a quick swap out and the alarm was transformed straight away Since commissioning around 3-months ago the system has been faultless and we are more than happy to leave the house with the knowledge that not only is the property reliably defended but also that we now have full visibility of the status of the alarm and all of the sensors via the web Ralph has continued to offer support and advice as I have looked to build on the system which runs over the Samsung SmartThings hub Overall I am pleased with the system which I feel to be a very cost-effective upgrade with many additional benefits some yet to be explored Smart Home Alarms are an excellent choice of supplier and especial thanks to Ralph

Very pleased would definitely buy from again Though I do wish it d come with the konnected io sticker but that s nothing to complain about

The Konnected Conversion kit is a great product Easy to install It just works Good service from Smart Home Alarms Would use them again

Fantastic service and fantastic product I had a small issue but Ralph sorted it out right away I will be using Smart home alarms again very soon as I plan to buy more Konnected products

The product arrived quickly despite the Convid restrictions The installation went smoothly and worked as advertised

Prompt delivery of products and great dupport both before and after buying

Very helpful and fast delivery I ordered a bunch of Konnected kit to replace my home alarm system with Prior to ordering I called to make sure I was getting the right parts and the chap I spoke to was extremely helpful Very pleased overall

Usual prompt and helpful service helping me to make the right decisions No doubt be back for more gear as my system grows

The boards I ordered worked well it was easy to install and did exactly what it said it would I used HomeAssistant as the software backend and ended up not just with an alarm system but also all sorts of home automations Possibly not a product for those who are fearful to do a lot of playing around with the hardware software but then it is a self install You certainly don t need to know about alarms and how they are wired there is enough available in the videos and instructions to get it working quickly