Sportbay Reviews

K

Kornel

2 years ago

I have asked by phone and email to make

I have asked by phone and email to make a special note on the package to not deliver it to my neighbors if l am not at home but to deliver it to nearest post Office for me to pick it up by myself No such a note was on the package

G

Gerald Chagianis

2 years ago

Broken product

I received my adjustable dumbbell 24kg which was clearly damaged I took a photo and sent it to sportsbay to find a sollution they did not reply after 3 contacts so I was forced to contact Paypal to get a refund So do not put much faith in the customer services

N

N F

2 years ago

5 days after ordering still no package

5 days after ordering still no package After two days I raise a help ticket with you guys and the answer came today that the goods I ordered is not available and that you can send me something else It is great that you offer me an alternative but still Shouldn t your website be set up in a way that if the good is not available I should be informed while ordering Also it was said to be sent on the first day and stayed on that status for 5 days I only got an explanation on the delay after asking for it This is not what I call a good service

S

Sefton Clarke

2 years ago

Not your fault

Hi The order I made was apperently delivered by gls but no record of it having been delivered to the company where I work was recorded the Portier was very perplexed by this so unfortunately the equipment that was needed for this summer for the dancers of Het Natioanle Ballet is not there I know this is not your fault but I would just like to a make you aware of the delivery service that you use Thank you for taking the time to read this Yours sincerely

J

Johnson

2 years ago

Slechte klantservice

Slechte klantservice Until today I didn t receive my package They send a confirmation email that the package was sent but they don t give you the trace and code to verify the location of the package I m waiting 5 days now without my order being delivered You contact them via email they don t respond instead there are sending an automatic message repeating the same order confirmation message When calling them the whole day no one picks up the phone What kind of klantservice is this I don t recommend this shop Bring me my package or refund my money

P

PB

2 years ago

Order not received No response either

I ordered from within the BENELUX region i e Belgium where delivery time is usually 24 hours but understood full well that due to COVID-19 I should allow three working days for delivery This three-day period has passed and I have not received my order Moreover when I sent an email inquiring about delivery status I got an automated reply Finally calling the customer service hotline proved to no avail as no one ever picked up and I would get disconnected after about 10 minutes of waiting I tried calling about five times at intermittent intervals

F

F S

2 years ago

HORRIBLE

HORRIBLE I have bought one Ab Core Wheel and I end up cutting my finger while working out I was blood everywhere I had to run to the hospital and got 8 stitches on my index finger It was painful and couldn t work for couple weeks I got in touch with SportBay and they didn t give no assistance NOTHING HORRIBLE SERVICE

W

Weerts Laurent

2 years ago

The delivery was not completed

The delivery was not completed as there was not the wall anchor in the box In top of that while I indicated clearly that it shoulkd be delivered at Deloitte it was not mentionned on the box The employee called me twice and was really not friendly speaking as the address according to him was not completed while it was properly mentionned in my request May I ask you to send me the Wall anchor X-Mount of my suspension Trainer Pro Why is your request not send in English too

A

Anatoli

2 years ago

i had to wait 2 months for dumbells

i had to wait 2 months for dumbells - you put on your website goods that you dont have you told me that there will be gift to compensate the delay - unfortunately i didnt receive anything may be you sent the gift not through PostNL but through a seagull and it doesnt know how to fly to my home

Y

Yllza Brahimi

2 years ago

Very bad

The order came one day late plus there was no guid on how to open the hula hoop for me as a beginner I damaged my hula hoop on the first hour I received cuz I was trying to figure it out how to open it If there was a guide with explain I would have not make that mistake but I guess is a way to make people spend more money as I plan to get a second one not from here obviously

Rated 3.63 out of 5 by 123 Happy Customers

I have asked by phone and email to make

Broken product

5 days after ordering still no package

Not your fault

Slechte klantservice

Order not received No response either

HORRIBLE

The delivery was not completed

i had to wait 2 months for dumbells

Very bad

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