Srsmicrosystems Reviews

Fantastic price and service

Had to leave a review- such a great price -thought it was a scam Great price great product superfast delivery thank you

A proper gem

Purchased a Vanguard camera bag Very impressed with the speed of delivery and the price I paid They were one of the few stores that had stock of the item too Good company to deal with

Excellent service and support

I have just had the pleasure in purchasing a Pentax camera lenses bag tripod remote and SDHC cards from SRS Microsystems From start to finish I had excellent service - friendly and efficient Whilst the items I purchased were all new i e not recondition they were exactly as one would expect well packed and in mint condition I first contacted them via e-mail about the products I was looking to buy Their reply was very quick friendly in manner and a very competitive quote which I could not resist I had cause to telephone a couple of times before placing a firm order and each time they confirmed my initial views of them - friendly efficient knowledgeable and value for money I chose to visit the store to pick up the goods as I wanted to look around a good sized photographic shop where the staff knew their stuff and happy to give advice I was certainly not disappointed I thoroughly enjoyed my visit and the banter - for example was suggested JOKINGLY that I should let them know the extent of my card and they would help me spend it - in fact they did the opposite and looked to see if they could do a deal on the items I asked for and at no time did they try to sell me something I did not want or ask for There are a lot of advertised photographic shops around where I live but over 95 no longer existed even though their advertisement and so called web site was still being advertised The ones there were are all small and with limited stock In addition many of the staff were sales people only after making the biggest sale they could with very few actually knowledgeable in Cameras Photography Equipment To sum up the service and goods sold me were top notch and I have no hesitation in recommending them I will certainly be contacting them first for any other stuff I may want servicing my equipment advice etc

Absolutely Amazing

I bought a camera and two lenses I wasn t happy about one of those and they took it back with no problems Also they got some of my old stuff in exchange with a very fair quotation

Great price fast delivery

I ordered a Pentax K5 from them the price was one of the lowest on the internet I received it two days after I placed my order It even came with a free 8 gb sd card and pentax case Highly recommended

Pop in See what develops

I use SRS for all my camera needs I find the service I receive both online and I store to be exemplary They not only know their stuff they are also a friendly bunch when you visit the store Why go elsewhere

Customer Service as it should be

I just had to write this review after the most superb customer service I think I have ever witnessed in my whole online shopping history Right from phoning the very nice guy at SRS to see if my Lowepro Camera bag was in stock he was extremely helpful and assured me the bag was in stock and I was pleased to see it arrived the very next day Now that s good enough but wait this gets even better firstly this Lowepro bag was cheaper than anywhere even Amazon They always say you can judge a really good company by how they respond when something goes wrong well this is where SRS excelled because my Lowepro bag developed a fault due to a defect in the strap which was no fault of SRS but Lowepro and Lowepro didnt want to know BUT SRS did snd boy did they help me they bent over backwards to make sure i was happy and made sure I got the problem resolved I won t go into exactly what they did as it would be unfair of me to divulge what they did for me but take it from me it was Well beyond excellent customer relations The Lady I dealt with regarding my problem was polite caring helpful professional and a shining example of what customer service should be and I am now looking for an opportunity to make sure my next big purchase is from SRS even if the price is higher but I know they will be cheaper but who cares their perfect customer care is enough for me

Knowledgeable staff willing to help

Knowledgeable staff willing to help Moving from the US to the UK they were able to help my find solutions for power for my current gear