


Based on authentic user experiences
Claude Waddington
6780 reviews
N/A
7 months ago
Be very careful with this company and how they use your personal data
I recently wanted to delete the app that I have had for the past year Stocard does not offer an option to delete the account so I had to email them In order to delete the account I was asked to give my full name address postcode mobile number email address ID of the account created and then sent over a Data Deletion PDF form which I had to convert to Word fill in with the above details for the second time and convert back to PDF and send over This all just to delete my account This raises a lot of red flags around how Stocard uses the data and makes me wonder why they go through such lengthy steps to avoid someone deleting their data In Stocard s Privacy section of the website they describe how they use triangulation to personalise experiences online in this case I clearly said that I don t feel comfortable sharing so much detail around my identity that can be used in a commercial manner This is absolutely bonkers and I would avoid giving my data to such a company in the future Whoever is the CSO CIO should take their job more seriously and put consumers first
mark
6780 reviews
N/A
7 months ago
Hopeless customer support multiple
Hopeless customer support multiple emails zero replies Don t expect too much from this company
Andy Macrae
6780 reviews
N/A
7 months ago
Couldn t give Zero but been using it at
Couldn t give Zero but been using it at Morrison for fuel purchases for months Not one point added to account
Pat
6780 reviews
N/A
7 months ago
Avoid
Avoid App doesn t work and there s no customer support Would give it a zero if I could
Consumer
6780 reviews
N/A
7 months ago
I have used Stocard for years without
I have used Stocard for years without any problems However they have now merged with a Buy now pay later company and told me to migrate my account over to a special place created for Stocard users In order to do this you have to create an account with this parent company which I reluctantly did only because I wanted to continue using Stocard I followed their instructions which they said would take a few minutes but after going round and round in circles trying to do what they said and ending up right where I started I gave up and downloaded a different wallet app called SuperCards So far all is good with this app and I have dumped Stocard and deleted the unwanted account with the BNPL company
Ray Butterworth
6780 reviews
N/A
7 months ago
It s totally useless now that Klarna has taken it over and destroyed it
I used it with no problem for a couple of months and then Klarna ate it Using Klarna was a pain with so much extra noise and levels to go through And now my Klarna login timed out and I m unable to access any of my cards until I find internet access I can t imagine any new users ever signing up for this product in order to manage loyalty cards etc The merger appears to have been nothing more than a way of getting a massive number of users to sign up for Klarna in the hope that they ll use and pay for its services
octo
6780 reviews
N/A
7 months ago
This used to be an amazing app
This used to be an amazing app until Klarna took over The migration failed and i could never log into my Stocard account once they announced that they will take over Now that they have taken over i have lost access to all my loyalty cards most of which i don not have a physical card anymore I have reached Klarna support and they have replied with some generic fuckery Shocking service not going to touch Klarna with a bargepole
Natalie Pepper
6780 reviews
N/A
7 months ago
Do not move your cards move to new site as
Do not move your cards to new site as it dosnt work Stocard will not reply or the new business all my cards have been loss very upset and extremely poor service or any support sheila massey
Satya BH
6780 reviews
N/A
7 months ago
Lost all my stored cards
Lost all my stored cards Had to go back the retailer apps and fetch them and manually add them to Karlna Just a waste of time I am not sure if I added all my cards as I don t have physical cards for them Heavily relied on Stocard for many years Their migration failed
Anne
6780 reviews
N/A
7 months ago
STOCARD APP
I think it s bad that google are still advertising this app as the best one to use It has stopped working Supposedly transferred cards to Klarna who are asking for personal and financial details before I can access my cards again DO NOT USE IT in my opinion