Suncharter Reviews

Sun Charter - Yacht Charter Mediterranean Sea

suncharter.de
1.50
8 reviews
Poor Rating
Based on 8 user experiences

RatingFacts is an independent review platform and is not affiliated with Suncharter (suncharter.de). All trademarks, logos and brand names are the property of their respective owners. Learn more · Report abuse

Discover more

Hotels Travel Agencies Airlines & Air Travel Activities & Tours Accommodation & Lodging

Rated 1.50 out of 5 by 8 Happy Customers

12.5%
0%
0%
0%
87.5%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
P

Be careful with booking a boat with Suncharter it is a rip-off

I should have read the reviews of Suncharter before because there I can see I am not the first one to get screwed by them Basically they are completely disorganized and give zero help if you need them but they find all types of ways to take large amounts from your deposit The most obscene part of the rip-off was that they charged a late deposit fee for returning the boat in six days while we had a seven day rental
S

Sun is going down - forget this company

I have been booking at Sun for many years but they got down to an in-acceptable low level of service Some years ago I got a 7 year old boat with its first mainsail still set This sail ripped in 14 knots of wind due to its age It costed us one day as we waited for the sailmaker to fix it The repair was 220 - EUR but the base told us not to pay the sailmaker they would handle it At the end of the week I had to pay 1000 - EUR for ripping the sail as the base told me it now needed to be replaced and it was my fault to have ruined it A year later I ended up on the same boat and The mainsail was still set with the repair clearly visible So I was obviously fooled by Sun and instead of paying 220 - for the repair they took five times the amount - this is fraud I had many more unpleasant experiences with them I sail between 4 and 6 weeks per year like boats cancelled by them days before the charter started with no offer for a replacement but the offer to cancel at no costs SORRY ARE YOU SERIOUS and boats in more and more poor condition made me now leave Sun forever This company is going down you should not be part if it
J

SUN CHARTER Never again

Be careful in Mallorca with SUN CHARTER if you are not German mother tongue they will probably fool you It was our case we re Swiss citizens as well as for 3 other clients during the same week French English and Italian citizens The base managers Ines and Jens RIEGEL are neither nice nor correct
P

Worn out boats

Completely worn out boats with motors not working that they tell you right before takeoff Then they charge you for everything that besked because of bad condition For them the bowthruster being broke when we get the boat is the worth the same as they charge to fix a roll for the sail braking when actually using the sail The GPS even stoped working for two days useless
A

The worst boat rental place I have ever

The worst boat rental place I have ever been to The staff is really rude and the service is terrible I have been renting boats for 10 years and this is absolutely the worst place We waited very long to get the boat and when we got it they told us that that the bow thruster was broken We ordered a boat with a bow thruster but they were trying to fool us When we told them they said that they didn t have any other boats They also forgot to give us pillowcases and towels The boat was in really poor condition with a lot of equipment that was broken or really old It was hard to set sail and the mooring lines were bad They were trying to blame us that we didn t handle the boat correctly and wanted us to pay for it Our engine to our dingy was bad and only worked half the time You should never rent from this place It s not a serious business they only try to make you pay more money than you should The worst experience with a charter company ever The whole thing is a big fraud and I totally regret that I rented a boat from Suncharter Never again
P

SunCharter Mallorca - Fraud per deposit

The ship was drivable but had defects When I complained they didn t apologize didn t fix any of the defects didn t give a discount The worker said to take over the boat as it is and if I discover other defects to write an email That s what I did The ship had several defects According to one worker they don t fix it Only after the season Examples of defects The struts of the upper windows were either completely broken or non-functional hardened It was hot so I asked for a repair replacement of the fixing struts The worker said no that they didn t have spare parts and made it clear to me not to think in that direction at all It was high season 30 C at night and there was no ventilation We put a PET bottle in the window instead of a strut Some bulbs didn t light upWhen you wanted to turn on the rear light you had to turn on the front light on the main panel etc Binoculars brokenSome handles did not hold their position so they could not close for example the cabin door The navigation system had a bad contact somewhere so sometimes it started and sometimes it didn t There was almost nothing in the spare parts box Everything in the tool box was rusted The ship s battery lasted only one night and of course we turned off all the larger appliances and only the anchor light was on I reported all the defects to them again at Check-out They didn t even write it down let alone fix it When I wrote email to them Ines Jens the very next morning about several other defects probably the main one was a broken swivel between the anchor and the chain We figured it out on the first anchorage I took pictures and emailed everything The leader of the charter boat solved it by saying that we destroyed the anchor At the same time we anchored once in a sandy bay where it is probably impossible to destroy the anchor When returning the boat I noticed that they have 2 more damaged anchors ready at the front desk for other tours that s how they make extra money I blocked the credit card for collection of this company SunCharter de They fraudulently filled out documents e g they made me sign a half-empty document and later filled in undecided amounts and checked off undecided paragraphs I found out by coming to the reception before leaving that they didn t give me copies of what I signed they don t give it to anyone and they were surprised that I asked for it
V

Fraud

Worst experience we ve had When we were handed the boat it was full of ants by the way when we told them about this issue they just laughed The zodiac had no rigid floor and was minuscule for 4 people on a boat with a capacity of 12 with an engine that had to be tried manually more than 10 times to start We had to wait for 3 extra hours for the check in they didn t even apologize The service was non-existent We called them because the inverter was broken and they told us they didn t have time to come and replace it so we spent a week without electricity They decided to charge for damages such as 180 for extra cleaning as according to them the boat was wet being their own fault as the windows were not completely watertight so some water would come in when it rained or 300 for check out and the diver who checked the ship s hull BE VERY CAREFUL WITH THIS by contract the check out was in the morning but when we arrived we were told that if we did not check out early the day before at 5pm it was considered late check in - thus depriving you of an extra night on the boat for which you have already paid for They didn t want to give any explanation about the costs they just said we are not going to give any explanation accept it and leave The staff was extremely unfriendly even aggressive when we asked about it saying that we didn t know anything about boats and accusing us of being drunk 24 7 they even called us Malaka They should never treat anyone like that
R

A great experience

In contrast to other reviews here we had a very positive experience with Suncharter I honestly can t think of a single complaint The boat that we booked had been damaged by a previous client so we were offered an upgrade which we happily accepted A Jeanneau 41 The boat was spotlessly clean and all systems were in perfect working order The team at Marina D isola were super friendly and professional which continued the excellent communication from the office team in Germany We had a brilliant two weeks of sailing in that magnificent region It was my second time renting with Suncharter last year it was Mallorca and we look forward to chartering with them again next year

About Suncharter

Gut gepflegte Premiumklasse Segelyachten Katamarane Motoryachten und Power-Katamarane

Visit Website

Own this business?

Claim your profile to respond to reviews, manage your listing, and build trust with customers.

Claim This Business

Related Companies

View All
1
Tripshock
3.56 (139) · tripshock.com
2
Norfolkcottages
3.62 (128) · norfolkcottages.co.uk
3
Myflightdelayed
3.54 (122) · myflightdelayed.com
4
Festitent
3.75 (118) · festitent.com
5
Imray
3.47 (116) · imray.com
6
Sagradafamilia-tickets
3.46 (115) · sagradafamilia-tickets.com
7
Tripadvisor
4.00 (108) · tripadvisor.ca
8
Flywithclass
3.86 (106) · flywithclass.com
 View all 20 alternatives
Looking for Suncharter alternatives? We've ranked 20+ similar companies by reviews.
View All Alternatives

About Suncharter

Sun Charter - Premium Yacht Charter im Mittelmeer

Sun Charterist ein erfahrener Anbieter für Yachtcharter im Mittelmeer. Mit Sitz in Deutschland bietet das Unternehmen eine große Auswahl an hochwertigen Segel- und Motoryachten für anspruchsvolle Urlauber. Als Mitglied der Nautic Alliance setzt Sun Charter auf Qualität, Sicherheit und professionellen Service.

Über 40 Jahre Erfahrung im Yachtcharter

DieSun CharterGmbH verfügt über32 Jahre Erfahrungin der Yachtcharter Branche. Das Unternehmen steht für langjährige Expertise und tiefgehendes Know-how in allen Bereichen des Yachtcharterns. Als Mitglied derNautic Alliancearbeitet Sun Charter mit einer Gemeinschaft renommierter und zuverlässiger Unternehmen zusammen, um höchste Sicherheit und Servicequalität zu gewährleisten.

Große Yachtauswahl online buchen

Bei Sun Charter können Sie Ihre Traumyacht bequem und sicher online buchen. Das Angebot umfasst eine Vielzahl von Yachttypen:

  • Segelyachten– Vom Handsegler bis zur Luxus-Yacht
  • Katamarane– Für großen Komfort und Stabilität
  • Motoryachten– Flexible und leistungsstark
  • Power-Katamarane– Schnell und modern

Die Flotte ist nachKabinenanzahlundPersonenzahlfilterbar, sodass die passende Yacht für jeden Wunsch gefunden werden kann. Die aktuellenYachtcharter-Angebotebeinhalten attraktive Rabatte auf beliebte Modelle von Marken wie Bavaria, Lagoon und Balì.

Beliebte Charterziele

DieSun Charter-Yachten sind in den renommiertesten Segelrevieren desMittelmeersverfügbar:

  • Spanien– Mallorca mit dem Real Club Nautico
  • Italien– Stützpunkte in Marina dell’Isola
  • Griechenland– Unter anderem in der Ägäis und dem Ionischen Meer

Die genauen Standortinformationen finden Sie in der jeweiligen Angebotsübersicht. Die Basisbetreuer sind mehrsprachig und unterstützen Sie bei der Planung Ihres Törns.

Hervorragender Kundenservice und Bewertung

Sun Charter legt großen Wert auf Kundenzufriedenheit. Die Bewertungen der Kunden zeigen eine sehr gute Erfahrungsnote von4,82 von 5,00. Positive Rückmeldungen liegen vor allem in punctoServicequalität,BootszustandundKommunikation. Viele Gäste loben die professionelle Betreuung, die Sauberkeit der Yachten und die Problemlösungskompetenz im Falle kleiner Schäden.

Zusätzliche Services und Informationen

  • Sichere Online-Buchungmit bewährten Zahlungsmethoden
  • Versicherungslösungenfür ein sorgenfreies Charter-Erlebnis
  • Charterkauf im Eignermodell– Kauf und Vermietung Ihrer eigenen Yacht
  • Ratgeber & Blogmit Tipps für Notfälle an Bord, Nachhaltigkeit und Reisetipps
  • Barrierefreiheit– Informationen auf Anfrage

Für persönliche Fragen steht dieHotlineunter+49 8171 299 05zur Verfügung. Dort beraten Sie die Experten von Sun Charter individuell zu Ihrer nächsten Yachtcharter-Reise.

Reisen Sie mit Sun Charter – wo Seeräume auf höchstem Niveau auf Sie warten.