Thealegas Reviews

Theale Gas - Gas Heating Plumbing - Contact Us Today For A Free Estimate

4.98
54 reviews
Excellent Rating
Based on 54 user experiences

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AI Review Summary Based on 54 reviews

Theale Gas consistently receives outstanding feedback from customers, with all reviews being highly positive. The company is praised for its professional and reliable service, with technicians like Jon and Ben arriving on time and completing work efficiently. Customers highlight the prompt response times, often attending to emergencies at short notice, including on Christmas Eve. The quality of work is described as first-class, with neat installations of boilers, radiators, and other gas appliances. Pricing is frequently noted as reasonable and competitive, with many customers feeling they received good value. The team is commended for clear communication, explaining problems and costs upfront, and for keeping customers informed throughout. Aftercare is also appreciated, with follow-up support and thermal imaging provided in some cases. While returns policy is not mentioned in any review, overall satisfaction is extremely high, with nearly all customers stating they would recommend Theale Gas. The company has built a strong reputation for honesty, trustworthiness, and going above and beyond expectations. Many customers have become repeat users, relying on Theale Gas for annual servicing and new installations.

What customers love
  • Professional and reliable service with punctual
  • Prompt response times, including emergency and
  • High quality workmanship and neat installations
  • Competitive and reasonable pricing with good
  • Excellent communication and customer care throughout

Last updated 4 months ago

G

Heating flush

My heating system was performing poorly due to years of built up sludge in the system Jon and his sidekick turned up and gave my system a thorough flushing out You could notice the difference straight away Jon even provided thermal imaging to show the effects Thank you very much
A

Excellent service

I manage a portfolio of properties and this Christmas Eve I had a family report to me that they had no heating At very short notice Jon was able to attend to find the fault and go back on the same day to fit the necessary part to resolve the problem I was extremely grateful as was the family living in the property knowing they wouldn t be left without heating over the Christmas period Would strongly recommend Theale Gas to anyone
A

Professional and excellent service New boiler

Excellent service from Jon and his team They installed a new Bosch boiler and Nest thermostat The price quoted was reasonable even gave a free pump which needed replacing Work done was very neat and professional Highly recommended I will be using his service again to change our hot water tank
K

Reasonably priced and professional

I found Theale Gas to be very professional Jon arrived when he said he would located the problem explained what it was and how much it was going to cost to fix which seemed to be a fair price then set to work mending my heating Very impressed Would highly recommend
H

Great Service

Booked at short notice to solve an issue with a gas fire which they resolved quickly Arrived within the timescale quoted polite and friendly and Covid safe Would highly recommend
A

Reliable and professional

Reliable and professional had a new boiler installed Jon turned up when he said he would got the quote back when he said he would replied promptly to all my questions was easy to get hold of and all round seemed far more organised diligent and professional than the other installers who quoted I d have no hesitation recommending Jon and his team to others
J

Jon came out quickly to assess why my

Jon came out quickly to assess why my boiler had broken down We decided it was time for a new one very good efficient service would recommend very highly
M

Excellent service

Very pleased with the short notice and rapid response from Jon A pleasure to do business with
E

Fast efficient and friendly

Theale Gas gave us fast efficient and friendly service We were very impressed with the professional service from quotation to installation and the excellent after care Theale Gas responded quickly where others had failed to get back to us We would highly recommend Jon and his team for quality service at a reasonable price
D

Replaced a floor standing boiler with

Replaced a floor standing boiler with new Combi boiler removed hot water tanks etc Very good job managed to do it all in 2 days New boiler working well
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