Thedirectoryguys Reviews

Your time with the Directory Guys will most likely start with some persistent phone calls claiming to be from Google talking about how they will improve your rankings on Google Google Maps It took a direct question 2 calls later to ascertain that it wasn t actually Google I was speaking to I eventually signed up and 1 week later still hadn t heard from a Business Manager who was supposed to call immediately 1 month later and I ve sent 2 emails which were never responded to finally got a Business Manager after I phoned them they ve already had a payment and nothing has been done In fact they even advised me I don t have a Google page when I already did I tried to cancel which is very hard and they talked me into a discounted service which I kept for a few months They don t really tell you what they re doing but they send you a report once a month and mine seemed very suspicious - they have screenshots of your Google positions but they are totally inaccurate at times and typing in the same search words they are showing does not give the same results When I asked them about this they said that the rankings can change quickly and that Google rotates rankings but sometimes they showed me as position 1 in search results when actually I wasn t in the top 10 when I searched the same terms with all location services etc disabled I decided to cancel as they re essentially providing a service which is simple for anyone vaguely aware of SEO - to do this I had to send an email wait for a week to pass with no response by which time a new payment is due then experience 2 high pressure sales calls where they continually slash the price and are very reluctant to cancel They re friendly just very persistent and I don t like that way of doing business All in all I feel they are a bit inept rather than dishonest and since they re set up with a high pressure sales structure I wouldn t recommend them

Staff helpful but find I need to chase them to ensure that the adverts are on every day I feel they should be monitoring this not me

They phoned our company said they were Google Directory and promised us a top three ranking in Google searches All sounded great they had all our details and it seemed easy enough to set up Luckily for me the lovely friendly woman I spoke to was new and able to waive my setup fee We instantly had a call from the bank who stopped the company debit card payment marked up as fraudulent Upon receipt of the confirmation email from the directory guys my manager rang them to cancel the verbal agreement She was unable to speak to anyone at the company who could help There was no contact name or account manager mentioned in any of the emails and an email reply came back as undeliverable I had the call from their Big Sales Guy later on after a long wait I can t fault the abilities of their sales department He didn t deny that we were told they were Google Directory

After four months I had no change in my listing and had LESS enquiries than normal My partner realised that my google account said that I only do work within a 4k distance so maybe this was why Anyhow I feel like I have paid 300 and achieved nothing I got emails saying they had set me up a google account even though my business already has one etc it just felt like constant miscommunication and disconnection - and you never talk to the same person twice Wouldn t bother with them

Dont waste your money 80 a month is not an acceptable price to maybe appear slightly higher in a google search The management of my profile was a shambles also Unprofessional posts covered in emojis with incorrect pictures associated with the post When I rang to cancel they tried everything to keep me paying a monthly payment and when I had to get sturn with the admin because they wouldn t stop hounding me about it they got huffy and hung up the phone I d strongly advise to not waste your money as everything they do is probably better off done yourself as you know what you want from your business and they don t have a clue

Well what can I say Promised a lot and delivered little to my business Was with them for around 6 months and pretty much got no business cus of them My main or most important key word phrase only seem to get worked on after months of complaining Monthly reports sent are unclear and highly basic with no follow up call to explain Beware of the statistics sent as they are highly over exaggerated All in all save the money and hassle and look for someone independent to work on the google side of things for your business Am sure this may not be everyone s experience but this was mine

Edited reviewHey this is the second review on this company they admitted that they didn t provided me any services and the offered me a refund of 2 payments from 4 payments taken from my bank account I m still not happy because they admitted didn t provide me any service so why didn t refund all the monies taken from my bank account First review They called and said they are from Google and wanted to offer Me better advertising experience on the platform I started my membership with them and quickly opted out but they are still charging my account Will take them to court

Was a waste of money they promised load of contacts and not a single job Very disappointed with this company they are sharks in business and made it very difficult to cancel the payment Avoid them you have been warned

They promised to get me top for google searches for my city and industry but realistically only got me into the top 10 for key words I chose Get the Ts and Cs before committing to it