Theswissgallery Reviews

Fraudsters been waiting 3 months now

Fraudsters been waiting 3 months now for watch same excuse all the time I am now getting intouch with right authorities to get a full refund do not touch this company

SCAM

SCAM Nothing delivered no replies to emails pure fraudsters avoid

Extremely Disappointed 3 Months and Still No Product

I placed an order with Swiss Watch Gallery three months ago Order 81GQ8-R79E3OL and despite numerous follow-ups via email I have yet to receive my purchase This level of service is unacceptable The customer support has been unresponsive and has failed to provide any meaningful updates or resolution If this issue isn t resolved immediately with either the delivery of my order or a full refund I will have no choice but to escalate this matter through all available channels I expected better from a company with your reputation This experience has completely shattered my trust in your brand Order Date May 26th 2024Order Number 81GQ8-R79E3OLResolution Required Immediate product delivery or full refund

This is an update to the review below

This is an update to the review below I filed for a credit card chargeback and received my credit The Swiss Gallery was trying to collect a custom fee on a returned counterfeit watch Not going to happen in this lifetime They also tried to say that an authorized dealer who inspected the watch had damaged the internal mechanisms of the watch when he inspected it The dealer didn t even have to remove the watch backing to tell me it was a fake Do not do business with these irreputable frauds

This is an update on the Review below

This is an update on the review below for the Breitling Superocean 44 After 14 days of sitting at the post office Swiss Gallery finally picked up the returned watch After they picked it up they rejected it through Escrow com who is holding my money I have been emailing Sarah at Swiss Gallery for days to resolve the matter and they will not return my emails Probably delay tactics because they don t like my reviews I am now filing a credit card chargeback through American Express which will not fair well with their store s credit standing It would have been so much easier for them just to return an email Follow up will be forthcoming

Just took delivery of a counterfeit Breitling

Just took delivery of a counterfeit Breitling Super Ocean watch from The Swiss Gallery com also known as Niche Notes Watches and Perfumes I took it to a Breitling authorized dealer and they said it was a close counterfeit The person at The Swiss Gallery told me the color was different because it came from another country besides the U S I called the corporate Breitling offices and they said all the watch colors are exactly the same with no variations from country to country DO NOT BUY FROM THESE PEOPLE VERY DISHONEST I will follow up with the return attempt

Ordered 2 x Omega watches

I ordered 2 a Omega cheaper watches and my original order was probably in June 2024 approx and then nothing turned up in July The supposed freight said arrived but no sign of anything and all I have been getting was the same freight advice again and again It says it has been sent again but obviously not so much later It comes as avliblefrom Swiss Watch Co from their email and all you get is a copy if the last false advice again and again I have advised I am leaving bad reviews every day until I get what I ordered which I going to do Not very good service at all

Please please do not buy from these Scammers

Please please do not buy from this Company They have scammed me and never delivered any orders They are very smart as they have a free tracking shipment link which will eventually confirm goods have been delivered but they never deliver I have contacted them 25 emails later They will reply with the same auto bullshit replies check with your local post office or sorry we will resend order I am ashamed that I ordered 8 watches from them since last June at different times and none of them have been delivered I have requested proof of deliveries and full refund and they have not responded This is a Scam site DO NOT ORDER FROM THESE GANSTERS I hope my stupidly will help someone going forward to avoid these and not make the same mistakes that I have

Ordered a Mission on Earth - Lava watch from Swiss Watch Gallery in China

Ordered a Mission on Earth - Lava watch on line from Swiss Watch Gallery on the 14th October 2024 today its 15th November 2024 and still no watch the free tracking service confirms that watch has arrived in South Africa has been cleared by customs on the 11th November 2024 However to date still no sight of watch tried to contact the supplier courier and even I had selected DHL to handle the courier service for delivery DHL no nothing about the parcel SA Postal Service know nothing about the parcel I m starting to feel that i ve been scammed Not happy with this service at all