Thezipyard Reviews

Awful customer experience

Awful customer experience paid 25 00 to repair a zip Every time I wore the item the zip would start to undo from the bottom I took the item back and the guy basically Patronised me showing me how to do a zip up correctly I have had this item for years and never had a problem and at the grand old age of 42 I am fully able to do my own zip up without guidance In the end I walked out Will find some place else to repair

Zip yard Liverpool

Zip yard Liverpool Allerton Road- Took 2 dresses to Zip yard to shorten 20 04 23 Payed for this on the day before they start the work On return one dress had big mark on back and I told them this was a brand new dress and had zero marks when brought it in Seamstress claimed she didn t know where the mark came from and I must have worn it I told them that s impossible as how can I wear a dress when its brand new too long to wear and was sitting in their store So the Owner called Ian decided to dry clean it On 20 05 23 I went back to pick this dress after dry cleaning and the mark had not come out Ian the owner falsely started to accuse me of bringing in a 2nd hand dress claiming i told the seamstress it was 2 nd hand i never buy 2nd hand due to having sensitive skin and they took zero responsibility for it The store also has no check mark lists to say if clothing has any marks or burns etc before giving to them in order to prevent such situations In addition the owner Ian never gave an answer when asked if he has business liability insurance He probably doesn t which is why he got so defensive He started turning red sweaty and visibly shaking What is so disturbing is that instead of resolving this he tried to push and bully me and my friend out of the store by standing inches away from us towering over and telling us to get out of his store Extremely Disgusting unprofessional and exceptionally rude behaviour I have found out since that at least 4 other female friends of mine have experienced his arrogant and rude behaviour said they will never set foot into that store

I took in jeans which had deep pockets

I took in jeans which had deep pockets and holes At the bottom Instead of repairing professionally I got back jeans that have very small pockets I can t even put my phone in my front jeans pockets Also one hole was not repaired at the top end of the pocket It had a pin inside When i put my hand in I was lucky I didn t cut my hand Also when I collect my things i had wait 15 minutes before they could find my order Very poor experience Definitely wouldn t go back EVER Allerton Rd liverpool

Zero stars for Stretford Tesco s Zip

Zero stars for Stretford Tesco s Zip Yard A ripped jeans was 16 took a week and on the day he was only just repairing it and he did a crummy job I have to take it onward elsewhere to stop the shoddy work from coming undone again as he didn t want to hear my request for additional work on what was already poorly done

Very disappointed kept saying they will

Very disappointed kept saying they will get back to me and don t Requested I send them pictures to their WhatsApp that they viewed and ignored then when I follow up with a call to them they say they will get back and they never do then message them they read but don t reply

What a rude man

What a rude man I left a brand new pair of trousers in for an adjustment to the leg length The trousers came back the correct length however they had tramlines for creases According to Chris they don t press the trousers So how did a brand new pair of trousers with the tags still attached suddenly have tramlines for creases Mystery That s my 1st and last visit to Zip Yard Bangor

Leeds branch gave me excellent customer

Leeds branch gave me excellent customer service and amazing results

An expensive woollen Harris tweed

An expensive woollen Harris tweed jacket was extensively damaged by moths leaving both large and small holes We saw the zipyard franchise in Toton Tesco Nottingham and asked about repairs the lady we spoke to went the extra mile helping to find and mark the holes It was a specialist job but my word the result was astonishing and at a reasonable cost I have a jacket I can wear again I d give them 10 stars if possible for the friendly knowledgeable and very professional staff and service

Bedford Branch

Bedford Branch Amazing business I took in two items that needed zip replacements Took them in on thursday and they were done by Friday So quick and efficient Staff very polite and helpful So impressed with the work carried out Looked brand new Cannot recommend enoug