Ticketone Reviews

Good service

Fantastic customer service Very friendly and supportive Grazie mile

Exchange of Macca vouchers to

If you have been issued with vouchers after cancellation of Paul McCartney concerts in Italy you can now exchange your vouchers for You have to do this before October 17th 2020 rimborsoThe browser is in Italian but you can request it in English by clicking at the top of the page

Bought two McCartney tickets for Lucca

Bought two McCartney tickets for Lucca Concert Paid for tickets a premium for pre-sale even though we purchased on the day of sale postage even though we wanted to collect charges and insurance The cost came to over 300 Now they want us to accept vouchers and for what I do not live in Italy so which concert am I going to This is a total rip-off and quite frankly a disgrace

Exceptional customer support

Exceptional customer support - never received this level of service form any company before

Excellent response for cancel request

Excellent response for cancel request on tickets Good platform and customer service

Peter was awesome on my request

Peter was awesome on my request

Bit confusing but resolved after a few emails and using google translate

Reading other reviews I think it must be hit or miss on who picks up your issue at customer services their website is in Italian and I mistakenly booked tickets for an U20 rugby game instead of the senior game I booked the correct tickets and contacted them to ask that they refund the U20 ones as it was in a completely different city and we wouldn t be able to attend initially I got a confusing response and to be honest it would have been a 1 star review if that had been the end of it but after a few more emails and using google translate they said that they would process the refund - so good luck Italy against England I hope you beat them but not so much good luck against Ireland -

Perfect

Bought ticket twice for Simple minds Perfect