


TKC - leading supplier to the UK Ireland kitchen and bedroom industry - TKC
Based on authentic user experiences
phillip atkinson
6780 reviews
N/A
7 months ago
TKC Jigsaw STAY AWAY
My kitchen fitter ordered our full kitchen from this company after 3 years the vinyl came off the doors the rep came and said they would replace them it took 6 months to get only a part replacement mainly because they refused to deal with me directly and my kitchen fitter was to lazy to be bothered chasing them up when I eventually got some of the order they were a different name and colour apparently came from LithuaniaSo needless to say I would not recommend this company s goods just be aware they will not deal with anyone other than their customers whether you have the goods in your home or not
Paul Sperrin
6780 reviews
N/A
7 months ago
Takes long time to dispatch orders
Ordered the kitchen from TKC Jigsaw took 4 months to for the kitchen to be completed because all the parts came in different deliveries The doors are a Matt blue and 40 of them were chipped on delivery They send replacement doors but they were also chipped on delivery Over the months that passed while waiting replacements the original doors have become very easily chipped and now looks horrible Had a rep round who ordered Evan more replacements but they came chipped TKC Jigsaw after my comments to check the paint process replied saying there s nothing wrong with their paint Now 18 months on and my kitchen looks about 20 years old Totally disgusted with TKC Jigsaw s customer s service and product STAY AWAY
customer
6780 reviews
N/A
7 months ago
awful company to deal with
awful company to deal with have had kitchen about 2 years and one of the doors has blown they will not speak to me direct even though i have explained the kitchen fitter i used has gone out of business now left with a damaged door and no help from TKCperhaps if they see this message then can advise how i can get this rectified
Rob Booth
6780 reviews
N/A
7 months ago
30 months and still not completed
We started fitting our kitchen in Nov 21 We ve had wrong sized doors damaged doors wrong paint finished doors These issues didn t happen once either nothings has been learned from each episode Lots of the damage was avoidable not packed correctly no corner protectors bubble wrap etc one delivery came with the green sticky tape used to wrap it stuck to the paintwork We re still awaiting the final replacement door 2 1 2 years later In the meantime the chips have started appearing again and we ve still not been signed off These painted doors are not fit for purpose in a kitchen Avoid at all costs
Jess
6780 reviews
N/A
7 months ago
KTC doors are not fit for purpose DO NOT buy from them will not face responsibility
I bought a kitchen off them through the range warehouse on delivery 5 doors chipped after a bit of tooing and froing they replaced them days later we noticed more chips and scratches appearing we called out the salesman from Jonas and James in The RANGE WAREHOUSE in Stockport the salesmanwho looked at the doors and was surprised how easily they got damaged he did a scratch test on one of the chipped doors with his car key he lightly scratched off the finish with his key on camera saying these are nothing like the samples he had in store the very ones he showed me before I bought the kitchen A few days later a full new set of doors plinths corner posts pelmets end panels ect were delivered I was assured that this batch would be of the quality of the sample in the Range Stockport shop the fitter started to remove and fit the second delivery of doors ect at my expense I might add and on taking protectiv wrapping-off reveals more chips ect the salesman who sold me the kitchen was called out immediately he came out on his day off and again scratched one of the chipped doors with his key again on Camra he was shocked at the result the finish scrapped off the same as the first batch next day I was asked to take off and deliver a couple of the doors back to the Range warehouse Stockport because TKC obviously didn t believe him or didn t want to TKC say they wanted to test them there self now they say they want to to send them away for testing which I m told this could take weeks we are already10 weeks with no end in sight at this moment in time I have a substandard kitchen not fit for purpose fitted and another pilled up in my house the first one and can tget them to shift the damaged and substandard doors ect TKC should no be allowed to rip people off do not at any cost buy a kitchen from JONAS and JAMES in THe RANGE WAREHOUSE because they get all there kitchens from TKC up now as we speak KTC are dodging their responsibility and so it seem is JONAS and JMES in THE RANGE WAREHOUSE fair play to the salesman for going the extra mile he s up against it because he s having to sell junk with absolutely no back up from his senior management they have left everything to him no one of authority has contacted me about this debacle shame on you KTC and JONAS and JAMES RANGE WAREHOUSE Stockport
steven taylor
6780 reviews
N/A
7 months ago
Faulty Vinyl Wrapped doors draws
Do not buy Vinyl Wrapped doors or draws as they are rubbish they start to delaminate within 12 months I have 24 kitchen doors most of which are delaminated and TKC Co Ltd have not responded to my complaint they just ignore you Avoid like the plaqueUpdate TKC Co Ltd have responded only to say they will not honour any warranty as the company who fitted their products in our home has ceased trading so any warranty is null void unbelievable they offer no responsibility to the end customer of their products They could give a discount on further purchases though I somehow don t think I would trust their products and as pensioners we could not afford and should not have to replace these units again especially within a warranty period Very disappointed with this company
customer
6780 reviews
N/A
7 months ago
Shoddy product
Lucente porcelain matt doors have chipped and bubbled within 2yrs of fitting Because they only deal with trade if your fitter ceases trading you as the customer have no comeback Poor product Do not use a fitter who buys from TKCabinets not TKC kitchens- a different company
Jess
6780 reviews
N/A
7 months ago
Satti was amazing and was so nice and I
After receiving kitchen cabinet quotes from a few high street kitchen supliers I was recommend this brand by Selco I did some research on TKC and found people often buy replacement kitchen doors from them Despite being unable to find any reviews for this company I decided to purchase the Lucente J pull kitchen in white gloss and dust grey gloss I am extremely impressed with the quality of this kitchen This is why I am writing this review The doors are thick and strong better then other competitors I have taken photos of this kitchen and shared them with friends who also want to approach this company for a quote I highly recommend this brand I suggest save some money on the popular brands and purchase a better quality kitchen at a lower price from TKC
Jack Maddock
6780 reviews
N/A
7 months ago
AMAZING COMPANY GREAT PRODUCTS
Food was outstanding along side the service highly recommend it thank u muskan bhai for looking after so well
steven taylor
6780 reviews
N/A
7 months ago
Really good quality kitchens supplied
Satti was amazing and was so nice and I just need to review 5 stars