


Based on authentic user experiences
Jay
6775 reviews
N/A
1 year ago
Still waiting
I have ordered and paid for my order I m still awaiting my delivery 3 weeks after the order was placed and paid for I ve tried phoning but recorded message saying that no one is working in the office so phones are not being monitored all correspondence has to be via email I ve now sent 4 emails but absolutely no response This is the worse customer service and an absolute joke There s no one to complain to as you have to do that by email but they don t answer so that s a waste of time Please do not ever order from this site
Sarah Jane
6775 reviews
N/A
1 year ago
If I could score 0 I would
If I could score 0 I would Order placed 3rd December dispatched on 5th yet the courier is still yet to receive it Rang last 3 days and been fobbed off by their customer service saying they need to escalate it to their warehouse Emails are being ignored as well This was a present for my son for Christmas I m now a present down with 3 shopping days to go
Rj
6775 reviews
N/A
1 year ago
UFC merch store doesn t send orders Doesn t respond to emails either
I ve ordered a few t shirts from the UFC store about a month ago I ve yet to receive a tracking number or any correspondence about my order I ve emailed the help address multiple times and not once has anyone responded The cost of the order was around 80 and keep in mind this was for two t shirts So not only are their prices outrageous but they also suck at sending orders and responding to customer questions complaints I ve read multiple negative reviews with the same exact issue from people all over the world We as fans try to support the fighters and the sport and the UFC ruins it all for everyone DO NOT order from this thieves
Celine Sanchez
6775 reviews
N/A
1 year ago
Extremely disappointed I live in Canada
Extremely disappointed I live in Canada played 130 for a sweatshirt false add on the website the sweater came to me I had it custom made with my last name on the back the words to small to even see I am extremely upset about this and will continue to call and post pictures online showing how disappointed I am until they fix the shirt or I get a credit this is unacceptable The ufc gets played lots of money I paid lots of money I expect great quality o
JT
6775 reviews
N/A
1 year ago
ZERO REGARD for Customer-
There is no customer service experience worse than dealing with the UFC STORE 3 emails I ve been promised my order will get to me and now its been almost 2 months Complete joke of a company since this order shirts I bought have dropped in price Completely garbage really go elsewhere for MMA apparel I cant warn you enough Your basically signing up to get robbed if you read these reviews Brandi Davis was the name of the support person who told me they overnighted my package 4 days ago after 7 weeks of waiting and still nothing
Bart
6775 reviews
N/A
1 year ago
goods never recieved no costumer service
Ordered a hoodie in october never shippedThey dont react to email and their phone service doesnt workThey only advertise new products and ignore customers who pay good money and dont get their stuff feels like a scam
Chez Royle
6775 reviews
N/A
1 year ago
Take your money but don t deliver the full order
Ordered in October - 4 t-shirts for sons birthday1 arrived Will not respond have sent over 8 complaints Had to pay additional duty of 28 euros This is the worst company I have ever dealt with I still have not received my goods - its going to be 4 months despite a 15 day delivery claim
Jason
6775 reviews
N/A
1 year ago
Terrible Experience Never Received Any Goods
I ordered goods from ufcstore eu on December 1st for Christmas Forward 19 days later and no goods have been received I have had to do a chargeback via Visa which is a very long winded process sending in all evidence etc I emailed their customer service 5 times over the last 3 weeks and received no replies at all apst from an automated you will hear back in 24 hours response I even took to posting on their Facebook page where they keep advertising their store and nobody replies there either Would never use them again terrible experience and I will be reporting them to trading standards also
Deb Rosencrans
6775 reviews
N/A
1 year ago
It s so unfortunate that a company can
It s so unfortunate that a company can take your money but don t send the merchandise There is no one on the call line and a generic email response I understand delays but this goes beyond Do not order from this company
henny schuitert
6775 reviews
N/A
1 year ago
Ordered a Ben Askren shirt on
Ordered a Ben Askren shirt on 23-06-2019 six weeks later i am being emailed that the colour i wanted is out of stock agreed they send me another colour Now another 4 weeks later still no shirt only a email with a dhl number that does not exist never will i buy something there again bunch of stealing 3