Vizionnetwork Reviews

Vizion Network

vizionnetwork.co.uk
3.92
105 reviews
Great Rating
Based on 105 user experiences

Rated 3.92 out of 5 by 105 Happy Customers

57.1%
19%
1.9%
2.9%
19%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
M

Quality of work and helpful friendly

Quality of work and helpful friendly staff Could not give 5 stars as they need to work on communications Late communication of delays and missing scheduled dates meant we incurred unnecessary costs and embarrassment as we could not keep commitments we had made Greater understanding of the customer needs and implications of not keeping people informed would be a great improvement
D

Repair is good

Repair is goodCommunication is goodRepair took too long I was warned though that s all you can ask
N

Good overall experience however fuel

Good overall experience however my car was returned with 15 miles of fuel left Despite being advised that any fuel used would be replaced
J

Overall I would recommend

Very pleasant and helpful staff Repair quality excellent Would have been a 5 star review but completion time was longer than I expected However this was probably due to a shortage of spares and the volume of work
D

Was ok in the end

Terrible trying to get through to them no one ever answers and they have yet to to begin processing my repair claim and its day 3 Edit in the end they did come through with the repair took a few days more than expected but they resolved all issues You just need some patience
J

Overall a good experience but they could improve on communication

I was very pleased with the repair and the colour match and finish was excellent The staff are very friendly and helpful when you visit their office but I found it hard to get through to them on the phone The 3 week period that they had my car seems rather protracted for a 4 day repair although they did say that one part came in broken and had to be sent back
C

Some delays but completed to a high standard

Delay due to parts paint issue but Repairs completed to a high standard My car was picked up and returned to home and taken to repairers about 15 miles from home No reimbursement for diesel used which is a bit shoddy but overall very pleased with the repair
K

Great repairers

Great repairers have done a great job Car is like new again They have a good link where you can see the status of the repairs and planned completion date Would be 5 stars had the communication been slightly better following delays but anytime I spoke to them they were very helpful and accommodating Would use again if I ever needed to
J

Very good experience

Directed by insurance company to local Solus Driver very courteous Kept informed about repair work needed and what had already been done the easy bits Car returned clean inside and out Hope I don t have to use them again
A

GRM bodycraft repairer was excellent

GRM bodycraft repairer was excellent Car looking good and repair was very quick Staff excellent always very informative phoning every couple of days to let us know how things are going Definitely would recommend this company

About Vizionnetwork

Vizion Network

United States

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