Waifair Reviews

I wish I could give 0 star rating

I wish I could give 0 star rating shambolic service I ordered a table and chairs in stock for delivery in July was then told not in stock so wouldn t be until end of July Then August would be delivered and now I m told September When you complain the just want to give you money back and cancel order Clearly they are happy with false advertising Do not order from here

DO NOT ORDER FROM THEM

I gave theme a second chance but didn t work again after that bed with missing piece delivered after 2 month thank god I had another bed to sleeo on I ordered a coffee table that was clearly a used item as the packaging was badly redone so obviously was damage and there were missing screws and tools to put it together Now I really learned my lesson DO NOT ORDER from fhis company

Never arrived

I purchased a sun lounger from Wayfair which never arrived When I telephoned customer service they said the couldn t refund me because it had been shipped I ordered the product over a month ago and it still hasn t arrived and the tracking says exactly the same thing Emily at Customer service was very unhelpful

Has not arrived on estimated delivery

Has not arrived on estimated delivery time Still waiting

Not to be trusted

Sale staff promised delivery on a specific date failed to deliver Customer service promised refund on an undelivered item did not happen as stated Spoke with three deafferent advisors all tell a different story meanwhile they have 87 99 of my money and I have had an additional 45 00 cost to purchase another item which was in stock and available from Argos

Everytime I go on the site and see

Everytime I go on the site and see something I like click on it and up pops oh something went wrong and gives you a number to ring why Useless and that s before you even get started another reason for bad reviews

pretty much as all the other reviews

pretty much as all the other reviews failed delivery constant emails from courier company evri failed delivery not so contacted evri and was informed no record of parcel i then contacted waifair who basically tried to stall me regarding refund etc i think it is a scam they pocket your cash then give you the runaround still waiting for parcel waifair informed its out for delivery although evri have no record of this AVOID AVOID AVOID

Ordered a tallboy

Ordered a tallboy Firstly delivery company no show intime line or text messageThen when it did turn up at 7 30pm woke the grandkids 3rdly extremely poor assembly instructions Half the pieces have no symbol or number to match written instructions 2 5 hours to assemble it says Absolutely no chance 2 5 hours yesterday and today More to to tomorrow Whilst I know wayfair are an agent selling products they need to be sure to check couriers used which in this case was axl couriers And need to check quality of items supplied especially as self assembly