Wasserstein-home Reviews

Scammers Do not buy

I wish I had read the reviews here earlier In the website they show ships in 1-2days Once you make the purchase they email you to let you know that the product is not in stock Total scam I had contacted them Even after a month I still see the product being advertised as ships in 1-2 days Asked them to update the website but they did nothing I posted review of the product to save others from the hassle I am facing They didn t even publish my 1 star review in their website Did I mention that they said the product will be available in a month and missed that timeline too After one month when I contacted them they say that they don t know when it ll be back in stock and requested to wait for another month

Beware if you re ordering from Canada

Beware if you re ordering from Canada They accepted my order in early November Even sent me an order confirmation email Today a month later I asked for a tracking number as my order hadn t arrived yet I was told they don t ship to Canada Thanks a lot Terrible

Got my refund FINALLY

Scammers Put a project on Kickstarter claiming it was done and ready for production with a 100 delivery guarantee Complete lies Check out the comments on Kickstarter for the AquaPal HOW I GOT MY MONEY BACK It finally got their attention After a month of asking their customer service for a refund I posted a comment on every Facebook ad Twitter post and LinkedIn post they have calling them out as frauds and linking to this page Here s the reply I just got from them Hello Craig We were able to read all your comments on Facebook and I have sent an email to our internal team asking for updates and also asking for the refund process- I will keep you posted withiin the day I actually got a refund a few weeks later You ve got to his this fraudster where it hurts - his professional profile on LinkedIn where he s trying to get partnerships with big tech Of course they delete every comment I made and posts where they can t delete my comment That s why you need to be diligent and hit EVERY post the put on EVERY platform

Horrible Products and even worse customer service

I have ordered several of their branded products So far all of them have been horrible Absolutely horrible The biggest is their flood light with remote for Google Nest Outdoor Camera This is not the Google nest floodlight Their floodlight comes with a remote that is suppose to allow you to control it However it doesn t work You can set it today and tomorrow it s back to default I bought 3 of these and they all do the same thing Once it gets cold it s off and on and off and on Super annoying No settings change it Contacted customer service since buying them in April and no support I would advise looking elsewhere

Do not trust

I am another person that has been let down by their AquaPal kickstarter campaign 1 5 years later still no sign of production and infrequent updates It is clear that much of what they wrote in their campaign was untrue Who knows if we will ever receive this product

100 SCAM

I was one of the first Kickstarter donors for the AquaPal I have come to the conclusion that it will never be put into production let alone shipped Christopher Maiwald the person in charge of AquaPal makes no effort to hide the fact that he s in way over his head He has every intention of keeping our money I will keep demanding a refund and hounding him at every turn Not only do people such as Christopher Maiwald make you want to avoid Kickstarter but they also put organizations such as GoFundMe under scrutiny I hate getting ripped off

18 months and I got feces

18 months and I got feces Scammers

Horrible company

I purchased because of the good reviews but was a bit suspicious since no one have that high a of good reviews on all their products I made a mistake purchasing from them In retrospect I think they are offering people perks for writing 5 star review Not a good product AND horrible customer service from Wasserstein Home Also note they have different pricing on their website on Amazon and Target I ordered on Target I received my order from Amazon AND THE PRICE WAS 2 CHEAPER there