Weston-london Reviews

SCAM

Exactly the same thing happened to me Total scam and did charge back through bank which has been accepted Don t know how they sleep at night when just basically stealing peoples money Avoid

Jumper not received no tracking fraudulent advertising

Jumper not received no tracking number given even though it says Royal MailTracking on the order but no tracking number and nothing on Royal Mail app another useless Facebook advertising purchase from china and not received against my better judgment won t make the mistake of ordering anything from FB advertising again FB needs to take responsibility as well for fraudulent advertising Facebook do not order from Weston London on any platform

Less than one star absolute con

Less than one star absolute con artists ordered 2 high quality cotton shirts after a month of waiting 2 cheap nasty polyester shirts arrived nothing like the shirts I ordered The photos and descriptions on their website are a million miles from what you receive Eventually negotiated a 50 refund as would cost 20 to return to China and I don t trust this company to actually issue a refund once the product has been returned Please please please do not order anything from this company They do not have a shop in London and are a cheap Chinese import company What they are doing can not be legal

Avoid

Avoid Same experience as others Poor quality clothes Shop is not London based Huge return costs

Omg I can no believe how they can sell

Omg I can no believe how they can sell their cheep and damage products in London they should be banned from selling horrible customer service I ask for refund but they said no free refund which is completely different than the website policy

Poor shoe sizing

I ordered size 9 43 shoes I should have guessed they were coming from china Shoe is too small - closer to an 8 Company will not refund the cost To send back to China will cost over 22 I cannot recommend this agency hence one star

One star as I couldn t give a zero

One star as I couldn t give a zero My first and definitely my last dealings with this company Item took an age to arrive and disappointingly was too small This is where my disatisfaction began It took three emails to provoke a response when that came the customer service advisor called Linda completely missed my point I told her the item was too small She offered me a refund of 20 so that I could retain the jacket to gain some value from it ITS TOO SMALL I said the other alternative was to return it at my expense the downside it had to be returned to CHINA Why not London as they are Weston -London Why do I have to return to CHINA Can t even arrange an exchange I am still awaiting instructions for return it seems they are adopting delaying tactics so that I get to 30 day deadline for return Quality of the jacket was good but look out if you have to return an item I will give this company a wide birth in future might have to keep this jacket if it proves too expensive to return it to CHINA might fit the dog

Please avoid this company

Please avoid this company they are a complete Scam I ordered a Weston London Alvin shirt which on their website seemd a high quality warm cotton shirt It took nearly two weeks for the shirt to arrive By then I realised via tracking that the shirt was coming directly from China The shirt that eventually arrived was a cheap thin cold shiny polyester shirt poorly made and poorly fitting - nothing like what I had ordered I have been trying to get a full refund as per their website but as with all the other reviews have to return to China which would cost me a further 15 to 20 Offered a 50 refund but haven t accepted Have contacted my credit card provider hoping for a full refund and Trading Standards Avoid avoid

Not one star zero star

Not one star zero star This company should be banned from trading in the UK they are fraudsters I placed two orders with Weston that I thought was in London After two weeks delay I asked where my orders were and to my surprise I was told to be patient as they are coming from china The first order was for a men s knitted top which was called Enzo The photo on the website looked as though it was a chunky knitted top in a single colour when it eventually arrived the top was made from a thin printed polyester I complained and asked them to arrange collection and a refund I got all the excuses and first offer of 20 which I refused then 45 and eventually 50 all of which I refused they then offered to credit the full amount once they received back the top at my expense which to china including customs was to be around 40 After many emails when I pointed out that they were in contravention of laws relating to distant selling I contacted my credit card company who agreed to open a disputed transaction and charged back the full amount I m waiting for them to arrange collection as I do not want it I am also in the process of reporting this company to Trading Standards The other order for two ribbed tops were also poor quality cheap polyester