Wiber Reviews

They have stolen my deposit

They have stolen my deposit They have withdrawed 700 euros from my bank account after the rental period has finished I do not know what to do Total scams

SCAM DOUBLE CHARGES - DON T BOOK

After some research booked Wiber Seemed like best rates and ratings Ended up paying double the amount in the end Took out car rental with Wiber via 3rd party booking com Took full cover adding an additional 50 to bill Car rental was just over 230 for 5 days When we arrived we were informed that I still had to pay an excess of 1700 should something happen to car to be reserved on the card and that this would need to be claimed back from booking com Was told that they cannot guarantee what third party s t s and c s are which is understandable Then they insinuated that this full cover that I took out is not really full cover and if we want full full cover its another addition 150 Was also told that should we not take this we would be liable for the 1700 excess To make a claim we would also need a police report and was told that this would be nearly impossible as the police only come out with major crashes All good and well but the point is that they trick you with a low price at the start then when you get the car the actual price is almost double Ended up paying almost 400 for the rental almost the same price as our entire accommodation for the week In this case rather get a rental from one of the big rental companies directly at the airport all costs included and it will also save you another 1-2 hours having to take a shuttle to get to them as they are outside the airport Other issues - defect car kept fogging up had to drive with aircon and wipers on most of the time - Car full of damage nobody available to check car with you - Nobody answering the phone when you call customer service

Scamming with low price

Stay away from this company Took out car rental with Wiber via 3rd party booking com from Malaga airport Firstly you should expect an extra 30mins both when picking up and returning the car as you have to take a shuttle bus to where the car is actually located The original price was low about 20-25 euros per day The guy at the counter asked threatened me 4-5 times to take the full coverage insurance for 55 euros extra I refused every time and he got more and more annoyed I m pretty sure the employees also get extra commission for hustling you into getting the full coverage In the end they needed to reserve 65 euros on my credit card for fuel reservation That s where they got me They claimed I needed a physical creditcard for this which they knew I didn t have However it was possible to pay with my phone without physical card if I took the full coverage of 55 euros as this was a preprogrammed amount I eventually gave in a surprise surprise then it magically worked Stay away from this company They lure you with a low price and you often end up paying 3x the amount

Wiber Palma

Wiber Palma MallorcaWe got 10 rather confusing pictures on previous damages on the car when we picked it up and were told to photo any other damages which we Among the pictures were two front bumber damages which we as far we could see where from the left and rigth side When we returned the car the man from Wiber claimed that the pictures where from the same side which clearly is not the case and that there was a new damage on the other side It was impossible to argue with the man that the damage had not taken place while the car was in our possession We will never rent a car from Wiber again and we will recommend others that if they do they must photograph not only damages but also all undamaged parts of the car

Wow

Wow Having had a phone line and internet with Telefoncia for over ten years who repeatedly told me that my area was unsuitable for fibre and there was no way they could increase my internet speeds I saw a Wiber van in the local town so gave them a call not expecting very much They came to install fibre two days later For the last few years I have had incredibly fast internet a fixed IP address 100 or so channels of TV and a fixed phone line for 1 3rd the cost of Telefonica What is more I even have customer service Companies are often best judged by what they do when things go wrong Two days ago there was a fire nearby and my internet went I phoned Wiber to find out what was going on and wait for this I did not spend 10 minutes pressing options on my key pad nor spend 30 minutes on hold I spoke to a real human being with 30 seconds of calling That real human being explained the problem and told me that they had people on the ground working on mending the damage to the cable I then received a text to update me on progress And just after midnight everything came back up Full marks I can heartily recommend Wiber es This level of customer care is almost unheard of these days

I had no issues with the La Palma

I had no issues with the La Palma office on Mallorca Easy pickup if a little tardy from near to arrivals Quick and friendly check-in and handover The vehicle was really lovely - a SUV - clean and perfect I took a video of any small issues The return was equally stress-free A reasonable check-over with no problems I do look after any car I rent and quick drop back to the airport Yes good to deal with

Recommended

No problem at all no complications no troubles and much cheaper than other rental companies Absolutely recommended Not inside the airport but the shuttle service is very fast and very efficient WIBER at Palma de Mallorca airport