Wraplondon Reviews

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SHADY DEALER ALERT

Placed an order without doing my homework Upon realising that this company was part of that rogue Ahmed s confederacy of dishonesty I cancelled immediately

Wrap London flaunt the Distance Selling

Wrap London flaunt the Distance Selling Regulations by refusing to refund the postage cost of retuned items Avoid this company like the plague Terrible and arrogant customer service

I m really unhappy with Wrap London

I m really unhappy with Wrap London I placed an order yesterday and I didn t receive a confirmation email and the money was not taken from my bank account so I went to check my online account but I wasn t able to access my account and had to reset my password I received the email to reset the password and I managed to access my account and the order was not showing so I reordered the item This morning I checked my bank account and I have been charged twice for the item I phoned Wrap London and they are refusing to cancel one of the orders they are insistent that the confirmation emails were sent I still haven t received a confirmation for either order and yes I have checked my spam folder Their only suggestion is that I return one of the orders and get a refund that way - this means that I will be out of pocket until after Christmas I really would not recommend this company

Stay away from them

Same experience as the previous reviews here Ordered three tops got dispatch email showing all three tops to be delivered Only one arrived No email to inform me of what happened with the rest of my order or when I can expect it I called them and they said I would have the remaining items by Friday Friday came and went with no delivery I called again and was told the it s should be with me by Monday which is today Nothing Clicking on the tracking link to Royal Mail it says there that they haven t even received the parcel yet Great They charge 4 95 for delivery which for the order value is already an outrage and they don t deliver but lie to the customers Steer well clear of them

Aggressive marketing approach

I received a catalogue with my name and even an ID profile on it although I have never ever subscribed to their mailing list or registered The company is using an aggressive approach and works through marketing agencies mail order that buy addresses through unlawfully gathered personal information When I tried to complain through online form I was automatically kept asked for more and more personal info which should not be the case Normal company will establish itself through quality products not with aggressive marketing this seems like a scam

appalling quality very expensive

unfortunately I decided to place an order despite reading the very negative reviews my garment arrived with a huge split in the fabric at the front - obviously no quality control - the quality was abysmal to be fair I was refunded reasonably quickly - initially only the purchase price but after sending an email quoting the Consumer Contract Regulations 2013 my delivery cost was also refunded - I shouldn t have had to request this though Wrap seem to sell really overpriced extremely poor quality goods so I definitely won t be placing any further orders

Unscrupulous

Unscrupulous unreasonable and untrustworthy Quality is poor clothes shrink come apart in the wash and have threads everywhere Customer service seem completely disinterested and are actively hostile to customers I honestly can t say anything good about this company Save your money

No Inventory

No Inventory I ordered a dress a month ago first order with this company and every 2 weeks get emails that delivery is pushed back another month Don t waste your money this company can t or won t deliver

Appalling customer service

Nice products if they arrive Customer service is dreadful rude and unhelpful Still waiting for a pair of shoes ordered over 10 days ago with no communication from the company The clothes are extremely expensive but the service is bargain basement level Very disappointed

I had never heard of this company until

I had never heard of this company until I found a brand new jumper in a charity shop for 4 50 with the label still on I googled Wrap and couldn t believe the prices they re so expensive so I was thrilled with my purchase That s until I wore it What dreadful quality Within an hour the sleeves and the body were misshapen and the back was riding up I m so glad I only paid a few pounds for it and I feel very sorry for anyone who has paid this company the extortionate prices they re charging Don t even think about buying from them you re wasting your money