


Xcite Kuwait s Leading Online Shopping Electronics Store
Based on authentic user experiences
Laila Roshdy
7526 reviews
N/A
8 months ago
Problem in 50 inch Haier smart tv 2022 model
I bought 50 inch Haier smart tv but exactly after one year it got some display problem I checked with the customer service they say that the warranty expired and I have to pay the for just visit to my place and to identify the issues and they amount they charge is not refundable One my friend suggested that they Xcite Al ghanim products are good quality and last for long In view of the above I am very much disappointed
Mohammad Bekhrad
7526 reviews
N/A
8 months ago
Xcite are cheaters
Xcite are cheaters i ordered an item before 3 weeks i still didn t get any response from them i lost my money I can t even track the item
Royan Saldanha
7526 reviews
N/A
8 months ago
I buy s22 ultra from xcite fahahel
I buy s22 ultra from xcite fahahel thy did not inform me about Samsung care plus free with device It need to be activate within 60days of purchase Customer service and system is worst I never see some Egyption people giving any importance toward sales
MOHAMED IMTIAZ
7526 reviews
N/A
8 months ago
worst experience of delivery and
worst experience of delivery and installation extremely unprofessional team
Amer Saeed
7526 reviews
N/A
8 months ago
X-cite sucks
This is the most stupid shop on the planet my mum bought me an Apple ID subscription it said it had to be redeemed at the US storefront hello I live in Kuwait and my mom was so excited for me to have this and then when I went to an xcite then this nice man who works there told me that if you bought it in America then you could only access it how idiotic is that and the shop is so bad and the people are rude that even a 10-year-old girl like me can hate it if any of the people who work in X-cite are reading this you are dumb stupid and idiotic Oh and don t forget rude This is the worst shop ever I hate X-cite It s crap
bella jacinto fernandez
7526 reviews
N/A
8 months ago
Do not bye anything or at least do your
Do not bye anything or at least do your best to avoid buying from excite horrible customer service cheap items high prices I bought a Phillips trimmer after two months the wire went bad obviously they told me no warranty so I had to buy it The wire is more expensive than the trimmer How ridiculous is that I will continue shopping at ShipMoe com Still is a better deal
mo berro
7526 reviews
N/A
8 months ago
Xcite is worst online website dont not
Xcite is worst online website dont not buy anything from here once u pay even if ur product is defective they ll make u visit hundred of branches worst egyptian staff they have who has no common sense what they are speaking
Aseer Bijlay
7526 reviews
N/A
8 months ago
stomer service Delivery are very worst
Customer service Delivery are very worst you will have to wait for the whole day and no use Customer service they don t know about the time of delivery and then don t have a track of it It s a mystery my whole day wasted waiting for their delivery they said before 4 nothing happened Very bad experience
Roseline Kombo
7526 reviews
N/A
8 months ago
Absolutely useless management
Absolutely useless management and of no service to customers They gave me credit for a warranty item but then didn t credit my account Want me to drive to Rai to collect some TR code The manager says to go speak to Qutaiba Alghanim if I have an issue Anyone has his contact I need to tell him what a disservice his staff are doing to loyal 25 year old customers
Jannet Pretty
7526 reviews
N/A
8 months ago
SARCASTIC SERVICE
It was a very bad experienced when the lady in the counter named PEMA treat me badly in cube mall branch I was just asking that her keyboard is same what i am purchasing just to see the battery i asked her if we can open it and she told me OPEN IT I CANNOT OPEN AND I DONT HAVE ENERGY in sarcastictic way She dont have hospitaly i dont think she s in the right place to work I suggestfor her to work in back of the house or in warehouse were she cannot encounter customers which is customers need hospitality and good service for our needs and inquiries