Xclusivehost Reviews

CONFIRMED SCAM

So I paid for a hosting service on the 2nd of April 6th of April to 8th of April their server was down On the 9th of April they gave excuses that one of their customers hosted bitcoin whatever on their server and it had spyware or so Fast forward to 9th of April I was told to create another account on their website and another cPanel would be created for me but I would have to build my website from scratch they denied access to files on old cPanel - could login but access to files and folders were blocked So I said they should create and activate SSH Access and Nodejs app Manager immediately after creating the cPanel as they are usually enabled on request Then the bombshell was that on the new server were the new cPanel would be there would be no SSH Access or Nodejs app manager So I requested a refund on the 9th of April They promised me a full refund remember my website was only live on their server from 2nd of April to 6th of April - 4 full days at best After that I was told that my Billing Support Ticket was being transferred to the agent that would make the refund Since that time to this very moment no refund has been made and no response to subsequent messages They have also decided to ignore my calls for days 1 I m sure they NEVER provided SSH Access because it never worked between 2nd of April and 6th of April 2 I m almost certain it s only one person running this - Olusola Awodola3 It s not really about the amount of money but the fact that they think they can collect money for a service not provide the service and keep people s money SCAMIf my money is refunded promptly I would edit this review EDIT AFTER XCLUSIVEHOST S RESPONSE HERE Please ensure that you also attach a valid means of identification such as a driver s license international passport or national identification card to support at xclusivehost com ng Upon receipt of the requested documents our team will carefully review the information provided and forward it to the relevant authorities to verify the claims of fraudulent activity Isn t that funny What relevant authorities You are the only one operating this venture - report urself to the police Payment was made Server went down after 3 to 4 days of hosting I asked for a refund You said it would be refunded to the original source I said okay After weeks you went silent and ignored all calls and tickets The account is on your system with tickets So what do you need my documents for if not IDENTITY THEFT You are refunding to the bank account where the money came from so stop trying to get people s documents to use to SCAM other people online Why don t you ask for receipt of payment instead of confidential information You need my ID to verify that you collected money or that you are supposed to refund it What are you verifying with my ID What kind of SCAM business are you trying to set up in the future with people s identities