Animals & Pets > Pawsafe

Pawsafe

4.7 /5 - based on 72 reviews

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The No.1 bestselling Dog Seatbelt brand and other innovative products. Support and care for pets and their hoomans. All orders receive free shipping!

Website
pawsafe.com

5/5 Published Mar 25 , 2024

"The best customer service ever "

The best customer service ever Totally recommend Pawsafe Had a small issue with an order The product had a defect The representative immediately took care of it No questions asked Didn t have to return the item and they sent a new one right out for FREE

5/5 Published Mar 25 , 2024

"Great Customer Service "

I wanted to share that my experience with Pawsafe s customer service exceeded my expectations An easy email to customer service took care of 2 issues- one was my error in ordering and one was a shipment issue Both were resolved quickly Thank you PawSafe

5/5 Published Mar 25 , 2024

"I purchased a nail clipper for my dog "

I purchased a nail clipper for my dog with an LED light It is an awesome product but my dog is a nervous Nellie and he wouldn t let me use it on him Dianne immediately answered my email and took care of all my needs She and the company have fabulous products and excellent customer service

5/5 Published Mar 25 , 2024

"Pawsafe admitted their mistake and corrected it quickly"

i ordered 3 car leashes from pawsafe and unfortunately they only shipped 2 i emailed pawsafe customer service and they did 2 things which really impressed me 1 they responded to my email with a personal specific email the next day and 2 they acknowledged their mistake and not only shipped the 3rd leash but refunded me 20 of the cost It was great to have received that response and it restored my faith in the company

5/5 Published Mar 25 , 2024

"Super responsive customer service"

Super responsive customer service I really loved the fact that I could reply to the notice of delivery email and a real person got back to me right away and had already solved my problem We would all be so lucky if every company was this great with their customers I m happy to tell everyone about Pawsafe great products and service

5/5 Published Mar 25 , 2024

"Mack and his new harness "

I m not sure which to give my A rating to your customer service rep or the harness itself OK I will give both an A rating Super fast delivery and your service rep that was so responsive to my question YES I would order from your company again See picture of Mack at the Pawsafe website

5/5 Published Mar 25 , 2024

"I purchased the no pull harness"

I purchased the no pull harness anti-chew spray and car seat belts Harness works great anti-chew spray works well I had to spray it on alot of different things because my 6 month old likes everything in the house One sniff and he had no interest in chewing Only thing is it didn t seem to last more than a day on fabric so may have to spray daily Seat belts are good quality and work well Had a small issue with the order I was shorted one seat belt but when I contacted customer support they were very helpful and took care of the issue right away I will definitely buy from them again

5/5 Published Mar 25 , 2024

"Purchased 2 items"

Purchased 2 items One was received Emailed customer service Item was sent One item a harness after limited use was falling apart Customer service was emailed and a rapid response was received Another will be sent Excellent customer service

5/5 Published Mar 25 , 2024

"I wish I could give more stars "

I wish I could give more stars The service provided after MY mistake on the order was amazing The very best customer service I have experienced I will happily order from PawSafe in the future and sing their praises to other pet people Thanks so much PawSafe and Dianne

5/5 Published Mar 25 , 2024

"no pull harness"

Purchased the no pull harness and it was an overnight life changer for me As an older adult I needed to feel secure in walking my 70 lb dog and this was it Ordered an XL and it was a little loose on tightest setting but works I am forever happy that I found this company and the harness THANKYOU

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