Our Mission
We help people decide who to trust online. RatingFacts is an independent platform where customers share first-hand experiences with businesses, and where businesses can respond openly.
Whether you are about to buy from a new online store or compare service providers, you should be able to see what other customers actually experienced. We collect those reviews, check them, and present them next to a simple average rating.
How We Keep Reviews Fair
Reviews are written by registered users with a confirmed email address, one review per company. Every new or edited review is checked before it is published, using automated moderation and manual review of flagged content. Companies cannot pay to remove or change reviews. You can read the details on our How It Works page and our Review Guidelines.
How We Help Businesses
Businesses can claim a free profile, reply publicly to reviews, dispute reviews they believe are fake or abusive, and show their rating on their own website with badges and widgets. Claiming a profile never removes or edits reviews. Start at our business page.
Fighting Fake Reviews
We use automated checks and human moderators to detect spam, fake and incentivised reviews. Anyone can report a review or a company, and we review every report.
Get in Touch
Questions, feedback or concerns? Email [email protected] or use our contact form.