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Selecting appropriate social media management tools is key for properly handling your online presence and having the best possible results. The social media ecosystem is a living, breathing thing: it’s always changing and growing, and having a good social media management software can save you time, enhance your engagement, and give you timeless insights. In this guide, we highlight some of the top social media management tools out there, so you can discover the best platform to suit your needs.
A social media management platform can help you consolidate your social media operations; post, measure performance, and interact with your audience from one interface. Here are a few leading contenders for our best-of social media management platform of 2025:
Best for businesses seeking an all-in-one solution, HubSpot Marketing Hub integrates social media management with CRM capabilities. This also makes it a strong ally for your social media efforts, allowing you to align them with your overarching marketing and sales strategy.
Hootsuite is well-known for its robust post scheduling functionality and analytics. It lets you handle a lot of social media accounts with top-notch management and offers meaningful insights into your efficiency.
Sprout Social’s unified social inbox allows you to engage with your audience across multiple social media channels, giving you the best of both worlds. You get notified with this feature like never to miss a message and reply promptly which builds stronger customer relationships.
Designed for multi-location businesses, SOCi provides tools optimized for businesses with multiple locations to facilitate social media management in a distributed organization. It streamlines maintaining local accounts of any brand to ensure a consistent appearance over different platforms.
Ideal for users looking for more advanced analytics and reporting features, Zoho Social gives you deep insights into your social media performance. This enables you to monitor critical metrics, comprehend audience behavior and adjust your strategy accordingly.
Birdeye is an all-in-one reputation and customer experience platform that also includes features for social media management, allowing businesses to monitor and respond to online reviews and conversations.
Thryv is an all-in-one solution combining social media management with client management tools. For businesses wanting to manage their online entity in combination with other important facets of their business, this platform can also be beneficial.
To help you choose the right plan for your needs, here is a breakdown of each platform’s benefits: Your decision will depend on things like how many accounts you need to manage, how important analytics are to you, and your budget. Tools such as SOCi and Hootsuite also provide applicable solutions for those managing best social media management tools for multiple accounts.
Reassessing all your options will give you the leverage to make good use of these social media management tools and substantially improve your social media strategy toward a successful direction that ultimately defines your marketing goals.
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Recents Blogs
Is Digital Marketing Good For Business?
21 Apr 2025
A sound digital marketing strategy is not just an option but rather a need in the contemporary era to consolidate the business at a larger size. Legacy marketing channels are still relevant, but the increasing shift to online markets gives businesses an unprecedented opportunity to reach their target audience, increase their brand awareness, and achieve value. With our focus on its core elements and practical world strategies to help you achieve digital marketing perfection.
Brands are not just the logos displayed in stores or the names of products we see; they are the tools that connect consumers with businesses and help them find the services they need.
Digital marketing includes all marketing initiatives that use an electronic device or the internet. This wide-ranging definition covers a broad spectrum of techniques: Search engine optimization (SEO) and pay-per-click (PPC) advertising to content marketing and social media engagement. Its inherent measurability, the ability to target specific audiences to achieve targeted results, and the interactive design that allows businesses to react to their customers in real-time are distinguishing factors between online marketing and traditional marketing.
A successful business on the internet should gradually integrate multiple interrelated digital marketing strategies. Let’s dive in and discuss the four foundational pillars that underpin successful digital marketing campaigns:
Content marketing is a strategic approach centered on creating and distributing valuable, relevant, and consistent content to attract and retain a clearly defined audience — and, ultimately, to drive profitable customer action. It’s not just about advertisements — it’s about adding significant value to users, building thought leadership, and earning trust within the community.
Blogs and Articles: Articles will look to explore industry trends or dig into the solution of a particular problem, to solve a specific people’s problems or provide informative answers to queries.
Ebooks and White Papers: In-depth pieces of content that serve to build authority in a niche and help bring in leads.
Infographics and Visual Content: Captivating visuals that communicate complex information in a consumable format, improving shareability and brand memorability.
Videos and Webinars: Exciting and engaging content formats that showcase expertise while providing an interactive experience for the users.
Given that a successful content marketing campaign requires significant keyword research to find your target search terms, a regular publishing schedule to keep the audience engaged, and a strong distribution plan to get as much reach as possible across all kinds of channels.
It is the practice of optimizing a site’s content and structure so that the site appears higher in organic search engine results pages (SERPs). It is a holistic approach, taking aspects of both on-page and off-page factors into consideration.
On-page SEO: Adjusting content, HTML code and website structure to match search engine algorithms and intent behind user searches. These include keyword optimization, meta descriptions, title tags, internal linking and image optimization.
Off-Page SEO: This aspect focuses on building your website’s authority and credibility through factors outside the website itself, mainly backlinks (links from other websites). Now, the other factors are social signals, brand mentions, and online reputation management.
Monitoring, analytics, and adaptation to changes in search engine algorithms and user behavior are necessary components of a complete SEO strategy.
Pay-per-click (PPC) Ads: This model of paid advertising involves paying every time someone clicks on your ad. Businesses can also attract target traffic very quickly and efficiently with PPC campaigns.
Paid Search: What are the main components?
If there is any, it is keyword targeting: the selection of relevant keywords that matches with user queries in the search engine.
They You will work with ad copywriting.
Optimized Landing Page: Creating unique and tailored landing pages that are designed and optimized for specific campaigns and conversion goals.
Bid Management: Adjusting bids to get the best return on investment (ROI).
Campaign Tracking and Reporting: Keeping tabs on campaign performance and adjusting accordingly on the basis of data.
Businesses can target by demographics, geographic locations, interests, and more with PPC advertising.
Social media marketing is the use of social media platforms, like Facebook, Instagram, and Twitter, to promote your brand, interact with potential customers, increase website traffic and generate leads. There are specific chances and challenges on every single system, demanding own approach.
Here are some of the most effective social media marketing strategies:
Skills learned You can either leave it like this: Content Creation and Curation: Creating engaging, relevant pieces of content that appeal to the target audience and align with the voice and values of the brand
Community Building: Engaging with followers, replying to comments and messages, and creating a community around yourself.
Social Listening: Tracking social media conversations to understand the sentiment of consumers towards your brand.
Marketing through Social Media: Use paid advertising to reach a larger audience and meet specific marketing objectives.
Mastering social media marketing needs a regular presence, facilitating engagement, and a data-driven approach to maximize performance.
In addition to the key pillars, there are other important aspects that lead to the success of digital marketing efforts:
Data analytics: Monitoring and analyzing important metrics to assess campaign effectiveness, pinpoint areas for improvement and maximize ROI.
Mobile Optimization: As mobile internet continues to become more common, it is necessary that all digital marketing assets be optimized for mobile devices.
User Experience (UX): Excellent user experience should be provided across all digital touchpoints, from website navigation to mobile app functionality.
Data-driven Marketing: Relying on data analysis and data mining to understand consumer behavior through analytics.
As technology continues to advance and consumer preferences shift, companies that understand the changing climate of the business landscape and take advantage of digital improvements will always be competitive. So, with the right focus on the four fundamental pillars: content marketing, SEO, PPC advertising and social media marketing, and the data analytics, mobile optimization, UX and CRM underneath them, we can ace the things and reach the target audience, develop the brand value, and fulfill the goals. We will equip with the talented skills which make part of this journey easier retaining the voice.
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How To Leverage Microsoft Ads AI Technology for Your Business
21 Apr 2025
Alex Naklis | The advertising landscape is experiencing a dramatic shift that is driven by the rapid harshness of artificial intelligence (AI). Microsoft Ads (previously known as Bing Ads) is one of the front runners in this evolution since they rolled out Copilot (its comprehensive AI assistant to help with all ad activities) full-scale Beyond additional features, however, the integration represents an overhaul of the way that marketers and advertisers interact with the platform to design, execute, and optimize their campaigns. Tune in next episode as we dive deep into the world of Microsoft Ads AI, unpacking how it works behind the scenes and what it can do to elevate the very nature of advertising effectiveness by 2025 and after.
Microsoft Ads offers a dynamic ecosystem that empowers businesses to strategically place their ads across a vast network of Microsoft properties and partner platforms. This includes major players in search, such as Bing and Yahoo, the burgeoning Connected TV (CTV) ecosystem (Netflix, Samsung, Roku, and others), and professional networking service LinkedIn. Ad formats here run the gamut, from static imagery to dynamic video to venerable rich media experiences. Advertisers can reach particular audiences more accurately than ever with granular audience segmentation and precise location-based targeting capabilities that rival similar platforms.
At the core of Microsoft Ads’ AI-powered evolution is Copilot, an AI assistant that’s based on a new generation of conversational language models. The capabilities of Copilot go beyond just the advertising world, with plans for it to be embedded into Microsoft's productivity applications including Microsoft 365 applications, Word, PowerPoint, and Outlook. This ability to understand and generate human language is the key capability of GPT, allowing it to have personalized and contextually aware interactions. Copilot allows users to communicate with it via natural language prompts and iterative feedback that result in a truly dynamic and collaborative approach to campaign management.
Integrating Copilot's generative AI with the Microsoft Ads ecosystem has enabled the advent of a suite of powerful new tools that simplify and improve all stages of the advertising lifecycle. All of these features can be accessed directly in the familiar Microsoft Ads interface by advertisers:
(Prompt: Copilot is a smart conversational partner that helps you navigate the sometimes-onyx process of creating a campaign.) Its real-time question-answering and step-by-step guidance democratizes sophisticated campaign setup, making it more intuitive for seasoned professionals and newcomers alike. This interactive process not only helps reduce mistakes, but it also ensures a more strategically aligned building block for the campaign right from the beginning.
Based on landing page URLs and high-level goals for a campaign, Copilot can even recommend high-converting text and engaging image assets on its own. Trained on data dating up to October 2023, this feature dramatically reduces the time required to create ads by delivering immediate context and content ideas relevant to the brand message and audience.
One of the signature features of Microsoft Ads AI is its ability to create personalized ad assets, including images and videos, with minimal input from the user — just textual prompts. This feature's integration with Microsoft Designer helps marketers streamline their processes, quickly generate unique and attention-grabbing ad creatives catered to specific campaign themes and seasonal trends. Additionally, AI background removal, thematic customizations and dedicated video ad creation tools for social and CTV channels unlock unique creative freedom.
Copilot allows for an easy cross-channel advertising strategy to be orchestrated on a single dashboard. This enables advertisers to maintain consistent messaging regardless of where their audiences engage with their campaigns. Integrating data with Microsoft Cloud enables seamless ingestion of proprietary data and the key relationship between ads-powered AI insights and your existing customer relationship management (CRM) tools to take personalization and campaign effectiveness one step further.
The impact of Microsoft Ads AI, its scope, its reach, and its actual outcomes cover a wide range of marketing functions. Softchoice's reported 60% acceleration in the speed of generation of marketing materials, as popularized in a Microsoft case study, demonstrates the transforming potential of this technology. Marketing applications more broadly include:
Preparing High-Performance Email Marketing: Building attractive subject lines and relevant in-the-body texts that will help boost user opening and clicking rates.
Speeding Up Content Development: Generating powerful blog posts and articles drafts that allows you to focus more on content strategy and editing.
How can you help creatives to streamline campaign planning: Creating detailed ad campaign timelines, helping to utilize resources strategically and execute on time
Improving Performance Metrics – You can analyze campaign performance data to understand the key trends, optimize resource allocation and drive continuous improvement.
Microsoft Ads AI can adapt to various industries, providing specialized solutions for their specific needs:
E-commerce: Customizing product seed ad copy and engaging image assets that work for e-commerce campaigns — inline with shopping ads for retail products. It can craft detailed descriptions of products as well as tailor suggestions to an individual’s browsing activity.
Travel and Hospitality: Enabling highly agile, time-sensitive campaigns that dynamically adjust offers based on current travel trends and seasonal demands.
Finance: Creating dynamic ads that adjust to changing market conditions and incorporate user behavior data. With AI-powered diagnostics, funders can make instant campaign adjustments that reflect changes in the economy or new regulations.
We expect the personalization capabilities powered by AI to become more advanced as Microsoft deepens the integration of its AI features within its advertising ecosystem. Copilot’s existing capacity to customize content for particular demographics is expected to develop with more responsive, real-time adjustments to advertising creatives and targeting parameters. Noteworthy trends and applications to watch in the future include:
Microsoft: "We're integrating our advertising platform with the ubiquitous Copilot AI assistant that now sits across Microsoft 365, Bing, Edge, and Windows." This convergence is likely to come in the form of unified Copilot interfaces, and in the cross-pollination of audience insights across these platforms. Now think about the power of combining ad performance data alongside customer behavior insights from Teams, Outlook, or Dynamics 365 for a 360-degree view of the customer journey.
At a time of increased scrutiny over AI, Microsoft is one of those companies that puts real emphasis on good ethical AI practices that are developed and put into practice. This also comes by investing in technologies for content provenance, including watermarking and labeling AI-generated advertisements, to promote transparency and increase trust. Moreover, addressing AI bias will be vital at this stage to guarantee equitable targeting and ad delivery. Consent mechanisms will also evolve, requiring more transparent opt-in systems, for advertisers and end-users alike.
By simplifying online advertising through intuitive natural language campaign setup, Microsoft is part of this targeted push to empower small businesses. Small business owners, who otherwise would need to wade through complex manual planning systems, will be empowered to utilize AI tools to manage entire campaign lifecycles. We could see this carry over into the automatic creation of ad groups, keywords, even a great amount of creative just from a website URL or product feed, lowering the entry point and maximizing ad success for businesses limited on time and/or resources.
All in all, the incorporation of Copilot into Microsoft Ads signifies a transformation in the world of online advertising. With the release of Microsoft Advertising's machine learning platform, advertisers can create, optimize, and analyze campaigns with unprecedented efficiency and effectiveness through a suite of AI-powered tools. You are learning from data until October 2023.
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Difference Between Traditional and Social Search Engines
14 Apr 2025
In recent years, the ways in which people find and consume information online have changed dramatically. For years, search engines like Google and Bing have been the main portals to the sprawling world of the internet; now a paradigm-changing trend is underway. Social media platforms that were designed for connection and collaboration among folks are more like micro search engines in their own right and not even for older generations, even amongst gen z and other younger prospects. It requires a close analysis of the key differences between these two modes of search to illuminate their relative merits and shortcomings and implications for information retrieval and dissemination.
Traditional search engines use a complex triadic operation of crawling, indexing, and ranking. Web crawlers (also known as bots or spiders) systematically browse the internet, indexing and cataloging publicly accessible web pages through the complex web of hyperlinks. During this crawling stage, the search engine collects data such as text, metatags, etc. and stores them all in an index. The model uses this as an index which is a tremendous catalog date up to October 2023 thus can bring up the right information within milliseconds to respond to the user. Ultimately, the ranking algorithms assess the indexed content against countless variables such as keyword relevance, quality, trustworthiness, and usability signals to deliver search engine results pages (SERPs) in an order they deem to best align with the user's intent.
Such traditional search engines that are used significantly globally include the likes of Google, Bing, and Yandex. Founded in 1998, Google is the clear market leader, handling billions of search queries every single day. Its lasting success stems from a constant maturation of search algorithms that strive to provide undeniably relevant and contextual results. Even if they are still text-based, Google SERPs started including different traffic media formats such as images, videos, maps and local business listings to provide a better user search experience. Microsoft’s search engine, Bing, features a more visual orientation and has launch answer boxes and snapshots. Bing has always included social signals and user experience metrics as part of its ranking algorithms. In Russia, Yandex remains the preferred search engine, offering search results with quality indicators and personalized metrics based on local intent and user behavior to its ranking methodology, an aspect that mimics several forms of social search.
In social media search, you are using the search features present in the social networking sites to find what you seek. These platforms allow users to search by keyword, username, mention, trending topic, hashtag, location tag, even product. Users can also refine how their searches appear, according to what they personally are interested in! Additionally, many social media platforms induce multitudes of search terms based on popular and engaging content for a chance at serendipitous discovery.
There are many social media search engines out there with powerful search capabilities. YouTube — the second largest search engine in the world by volume — is arguably the best use case of video-based search. Its algorithm ranks content on various performance metrics, including click-through rates, impressions and personalized relevance. TikTok is a fast-growing application that utilizes an advanced recommendation engine to provide users with a unique, continuous feed of brief videos based on the preferences in their interactions, the characteristics of the videos they interact with, and their equipment configurations. Professional Relationships — LinkedIn LinkedIn also has strong search capabilities for People, Jobs, Companies, and Industries, and its algorithm favors connections, location, industry, and level of experience.
The gap between traditional search engines and social search engines has many important elements.
For example, traditional search engines serve results tailored to the user based on location, search history, and inferred search intent. On the other side, social search engines provide a significantly higher degree of personalization, by taking into account much more user-generated data, encompassing everything from suggestions from contacts to comments, likes, shares and general interaction metrics. Traditional search uses keywords, links, and “authority signals” to rank content, while social search algorithms surface content that is recommended by peers or influencers, social signals, and brand relevance. The learning process is also iterative, with platforms gradually improving the quality and relevance of search results in response to clicks, likes, comments, other forms of engagement as well as social context.
Search engines like Google rank content based on page authority and topical relevance, analyzing keywords, content quality, and inbound links in the process. However, they can lack the precision needed to create response context aligned with user intent which means that users have to go through multitude of results. By comparison, social search engines can potentially return more relevant results and even give immediate suggestions, sometimes prioritizing user-generated and current information instead of just exact keyword queries because it has access to the nodes of social connections and changing trends. Personalized feeds you see on TikTok and Instagram are a great example of that, where users get content based on their own social graph and interaction history.
Traditional search engines have user-friendly interfaces that are created for easy access across a wide range of audiences and demographics. They are optimized for fast loading times and can easily handle massive traffic from back-end, providing a seamless experience for end users around the world looking for information in multiple formats. As users already accustomed to the user interface of the respective platforms, social media search engines are inherently user-friendly. In addition, having search results integrated directly into the social media environment can also mean a faster route to the information they need, without the need to first click into an external website, such as is typically the case with conventional search (even if it is only one click away).
Traditionally, search engine results have been mostly text thanks to the crawlers best loading that type of data; however, search engines are beginning to integrate images, videos, and maps more frequently into SERPs for improved results. Social media search engines default to leveraging a rich set of formats, including short-form and long-form videos, images, carousels, text-based posts, memes and GIFs produced by users. While video_content platform filters TikTok and YouTube primarily focus on duration and content type, such search models provide an organic and interactive experience, appealing to younger users.
One of the drawbacks of traditional search engines is that they cannot react immediately to new events and new users. Unlike traditional search engines which index web pages based on their content, social media search engines surface results that are more context-aware and timely based on current conversations, trends, and discussions happening across social networks. The presence of user-generated reviews and feedback on products and services in real-time. At the same time, this focus on recentness can result in older, but useful data, being less accessible while legacy search engines give visibility to evergreen content in a more durable manner.
Since traditional search engines and social search engines have different characteristics, it is important to recognize the unique user dynamics associated with each to create an effective online strategy. Though social media search engines are making headway, especially with younger audiences using mobile devices, traditional search engine optimization is still the primary objective for improving brand visibility, credibility, and authority in digital spaces. Overall, a fusion between old and new school SEO will become crucial to ensure online presence is up with the best of them in the paradigm of digital discovery because of this change.
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Why Business Reviews Matter in 2025
13 Apr 2025
The importance of business reviews is not just customer feedback but it is the very bottom of the digital surface on which the sides of our online presence and growth are built. With 88 percent of people trusting consumer reviews as much as recommendations from friends, it becomes imperative for businesses to proactively encourage and leverage positive customer feedback. In this article, we explore the various reasons business reviews are not only relevant, but critical to success in the current competitive market.
Business reviews have the most significant effect on consumer decision-making processes. In an age of information, potential clients look for assurance from their colleagues, before making a buy or service deal. When people are introduced to a new business, product, or service, the first thing they want to do is learn about it in depth. Reviews are a critical aid in this information collection process as they teach the genuine perspectives that inform views and subsequently choices.
This reliance on recommendations from peers goes well beyond personal networks — when direct, positive endorsements are unavailable, consumers seek to learn from the aggregated experiences of others who have engaged with the business. This is especially important for high-value offerings, as these investments introduce a high level of perceived risk, which requires proportionately more reassurance resulting from positive experiences.
A lack of reviews, or even negative ones, can create reluctance in potential customers and drive them away to your competition that has built a good reputation online. On the other hand, a strong set of positive reviews creates assurance and reduces perceived risk which helps an increased chance of conversion.
This information is not only useful for their potential customers; it also provides a valuable repository of data for internal analysis and business model adjustment. By correlating revenue and review data, it is possible to see reviewers for a given period in a detailed manner, thus obtaining consistent feedback over time and discovering patterns leading to the success or failure of a business.
Constructive criticism, when compiled and processed, gives practical insights that can help build a better product or service and encourage innovation. Regular feedback on a particular product feature, such as the design, function, or price, indicates an opportunity for targeted improvement, for example.
Companies that preemptively deal with these concerns will not only boost customer satisfaction but will wait a competitive edge by responding to solutions that are closer to market needs. It enables the development of a realistic and data-oriented approach for business along with continued or excessive relevance.
In a competitive marketplace, it is critical to know, relative to competitors, where one stands. Business reviews provide a direct and often unfiltered perspective on a comparative performance measure. While monitoring competitive analysis and researching sentiment and ratings of own as well as competition help identify clear strength and weaknesses.
Having a stronger average star rating and a much larger volume of positive reviews is a no-brainer, as when potential customers search for local services they're more likely to select businesses who have a history of satisfied customers.
On the other hand, chronic lower ratings or historically negative survey feedback patterns identify areas that demand urgent action and strategy recalibration to restore competitive equivalence. Additionally, featured snippets from reviews are often shown within listings on platforms like Google, providing an immediately visible endorsement that could help sway a user to choose one company over another.
The relationship between positive business reviews and stronger conversion rates has been a known digital marketing principle. Evidence of happy previous customers provides prospects with a very strong conversion incentive. This effect, referred to as social proof, takes advantage of the natural human inclination to acknowledge the views and experiences of others.
This social proof instills confidence in the potential customer and mitigates the perceived risk they feel when deciding whether to use a specific company or service. Although only awarding five stars can sometimes be questionable in terms of being fake, a stable four to five-star grade tends to suggest a very high customer satisfaction, and consequently, a higher rate of conversions.
On the flip side, a poor star rating serves as a major red flag that frequently results in little more than a cursory glance that's quickly dismissed as customers pursue other options. This is why encouraging buys to leave a positive review is an essential part of any conversion-based digital strategy.
Business reviews have a significant impact on creating and solidifying recognition and reputation of brands. They give consumers a public platform to share their experiences, negative and positive, and provide companies a chance to contact their audience directly. The Importance of Responding to ReviewsPositive or negative, responding to reviews is imperative for demonstrating care for customers and building a relationship between your business and your customers.
Thanking them for the compliments strengthens their positive perceptions of you, and makes them want to remain loyal to you even more. The act of responding to negative feedback in a constructive manner, recognizing valid points made by the customer, and presenting solutions not only demonstrate a commitment to customer satisfaction, but also an openness to improvement.
Equipment in the review ecosystem aligns with an optimistic brand, showing responsiveness and an interest customer experiences. Engaging with customer feedback demonstrates to potential customers that the business is committed to addressing concerns and improving customer satisfaction, which can build trust and enhance brand credibility.
Business reviews improve your presence and visibility online which further helps in getting more visitors on your website from all over the internet. Also, reviews are pooled together and shown on platforms including Google My Business, social media channels, and industry-specific review sites. Such positive reviews on these platforms act as powerful endorsements and prompt users to learn more about your business by visiting its actual site.
With increased click-through rates from these listings driven by positive social proof, this translates to higher traffic to your site. Additionally, positive reviews can lead to an increase in user engagement metrics and time-on-site, resulting in improved search engine rankings. Search engines such as Google take into account user behaviour when evaluating website relevancy and quality.
A well-reviewed website, especially one with engaged traffic, tends to secure strong rankings, helping to further amplify visibility and drive organic traffic.
Business reviews are not just a side issue in the digital strategy; it is a crucial component of every aspect of online success. Whether it’s by impacting consumer decisions, offering priceless business insights, improving brand loyalty, or boosting website traffic, managing and optimizing business reviews is they key to sustainable growth and competitive success in today’s digital world.
This is why the active seeking, careful tracking, and considered response to customer feedback needs to come to the forefront of importance as it will enable each company to fully leverage this strategic asset.
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Guide to Get The 5 Star Experience
Creative Tools to Rescue Your Broken social media management in 2025
10 Apr 2025
Selecting appropriate social media management tools is key for properly handling your online presence and having the best possible results. The social media ecosystem is a living, breathing thing: it’s always changing and growing, and having a good social media management software can save you time, enhance your engagement, and give you timeless insights. In this guide, we highlight some of the top social media management tools out there, so you can discover the best platform to suit your needs.
A social media management platform can help you consolidate your social media operations; post, measure performance, and interact with your audience from one interface. Here are a few leading contenders for our best-of social media management platform of 2025:
Best for businesses seeking an all-in-one solution, HubSpot Marketing Hub integrates social media management with CRM capabilities. This also makes it a strong ally for your social media efforts, allowing you to align them with your overarching marketing and sales strategy.
Hootsuite is well-known for its robust post scheduling functionality and analytics. It lets you handle a lot of social media accounts with top-notch management and offers meaningful insights into your efficiency.
Sprout Social’s unified social inbox allows you to engage with your audience across multiple social media channels, giving you the best of both worlds. You get notified with this feature like never to miss a message and reply promptly which builds stronger customer relationships.
Designed for multi-location businesses, SOCi provides tools optimized for businesses with multiple locations to facilitate social media management in a distributed organization. It streamlines maintaining local accounts of any brand to ensure a consistent appearance over different platforms.
Ideal for users looking for more advanced analytics and reporting features, Zoho Social gives you deep insights into your social media performance. This enables you to monitor critical metrics, comprehend audience behavior and adjust your strategy accordingly.
Birdeye is an all-in-one reputation and customer experience platform that also includes features for social media management, allowing businesses to monitor and respond to online reviews and conversations.
Thryv is an all-in-one solution combining social media management with client management tools. For businesses wanting to manage their online entity in combination with other important facets of their business, this platform can also be beneficial.
To help you choose the right plan for your needs, here is a breakdown of each platform’s benefits: Your decision will depend on things like how many accounts you need to manage, how important analytics are to you, and your budget. Tools such as SOCi and Hootsuite also provide applicable solutions for those managing best social media management tools for multiple accounts.
Reassessing all your options will give you the leverage to make good use of these social media management tools and substantially improve your social media strategy toward a successful direction that ultimately defines your marketing goals.
Also read