If you’re searching for TruGreen reviews, you’re probably wondering whether this well-known lawn care company delivers on its promises of a greener, healthier lawn. In this comprehensive guide, we’ll explore customer reviews from multiple reputable platforms — including Trustpilot, Yelp, Reddit, ConsumerAffairs, Indeed, and This Old House — to help you decide if TruGreen is the right choice for your yard.
We’ll also break down the pros, cons, and key factors to consider before signing a service agreement.
What Is TruGreen?
TruGreen is one of the largest lawn care companies in the United States, serving millions of customers across the country. Founded in 1973, the company offers a variety of services, including:
Fertilization and weed control
Grub and insect control
Aeration and overseeding
Tree and shrub care
Mosquito and tick control
TruGreen advertises itself as a science-based lawn care provider, employing agronomists and using tailored plans to improve lawn health.
A Look at TruGreen Reviews Across the Web
Trustpilot Reviews
On Trustpilot, TruGreen has thousands of reviews. Customers commonly praise:
The noticeable improvement in their lawn’s color and thickness
Technicians who take time to explain what they’re doing
However, negative reviews often cite:
Missed appointments or poor scheduling communication
Difficulty canceling or getting refunds if unsatisfied
Yelp Reviews
Local Yelp pages, such as TruGreen Lawn Care in Wayne, show more mixed reviews. While some homeowners are happy with lush lawns and friendly staff, others mention:
Applications performed too quickly (sometimes just a few minutes)
Difficulty contacting local offices for follow-ups
ConsumerAffairs Reviews
On ConsumerAffairs, TruGreen holds an average rating that reflects both success stories and frustrations.
Common complaints include:
Surprise charges or confusion over billing cycles
Weeds returning shortly after treatments
That said, many positive reviews mention lawns transforming from patchy to vibrant green in a single season.
Reddit Threads
A popular thread on r/lawncare features candid homeowner experiences. Some Redditors found TruGreen helpful for basic fertilization and weed control. Others preferred DIY care, feeling they got more consistent results applying products themselves.
Key takeaway: If you’re detail-oriented and like doing your own lawn treatments, TruGreen might feel too general. But for homeowners short on time, it’s a convenient option.
Indeed Employee Reviews
It’s also smart to see how employees view the company. On Indeed, many techs enjoy working outdoors and value commission bonuses. However, some mention pressure to upsell or tight daily schedules — which might explain rushed treatments some customers report.
This Old House Analysis
This Old House experts often list TruGreen among the top professional lawn services. They highlight:
Science-backed fertilization schedules
Wide range of services, from aeration to pest control
They also advise homeowners to compare TruGreen with local companies that may offer more personalized attention.
Pros and Cons of TruGreen Based on Reviews
Pros
Noticeable improvement in lawn color and density
Customized treatment plans
Technicians generally friendly and professional
National reach, easy to transfer service if you move
Cons
Mixed reviews on reliability of scheduling and communication
Can be hard to cancel or adjust services mid-season
Some lawns may still see weeds between treatments, depending on region and weather
Push for upsells reported by some customers
Is TruGreen Worth It?
If you’re seeking a “set it and forget it” solution for your lawn, many homeowners say TruGreen gets the job done. The company’s multi-step programs typically produce greener lawns within a couple of months.
But if you want highly customized, boutique lawn care, or if you enjoy applying treatments yourself, TruGreen might not be the best fit. Be sure to read the contract carefully, and clarify how to cancel or skip treatments if needed.
Tips for Getting the Most Out of TruGreen
Ask questions at the first visit: Get a clear schedule of what treatments they’ll do and when.
Mark sprinkler heads and dog waste: Technicians appreciate it, and it avoids damage.
Water properly: Even the best fertilization won’t work without consistent watering.
Document issues: If you see weeds re-emerging or brown spots, take photos and call customer service immediately.
Final Thoughts on TruGreen Reviews
Overall, TruGreen reviews are mixed but lean positive when it comes to results. Customers frequently highlight healthier, greener lawns within a season. Most complaints involve service coordination or billing, not necessarily the effectiveness of the treatments themselves.
If you’re busy and want a professional team to handle fertilization and weed control, TruGreen could be a solid choice. Just be sure to go in with clear expectations — and keep an eye on your lawn between visits.
FAQs About TruGreen
Is TruGreen organic?
No. TruGreen primarily uses synthetic fertilizers and herbicides, although they claim to minimize environmental impact.
Does TruGreen offer a satisfaction guarantee?
Yes. They typically offer to come back between scheduled visits at no extra cost if you’re unhappy.
Can I cancel TruGreen anytime?
Policies vary by region. Most contracts allow cancellation with a phone call, but some reviewers report it takes persistence.
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