Primark

Primark Reviews

139 Reviews and Ratings


primark.co.uk

Reviews

3.56

5-star

42.45%

4-star

14.39%

3-star

14.39%

2-star

14.39%

1-star

14.39%

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lizDonnelly

N/A

9 months ago

i waited an hour and primarkhalf

i waited an hour and half for a manger to sort a problem out the mangers was rude unhelpful made me feel i was not telling the truth and still was told wouldn t be sorted out for another week they have no customer services and treat they customer like this won t shop there again

0

Consumer

N/A

9 months ago

Why have the prices suddenly gone high

Why have the prices suddenly gone high when it s just cheaply made clothing I m put off by it now I haven t shopped there for months

0

Ann E McMullan

N/A

9 months ago

Apalling Customer Service

My granddaughter received Primark items as a Christmas present which are too big We tried to exchange for a smaller size We explained we had not been given a gift receipt Asked the young assistant to speak to the Ballymena store Manager who was very rude Items had Primark tags still attached We were not looking a refund - just a size smaller Apalling Customer Service

0

Richard Oak

N/A

9 months ago

Daughter works worked for Tamworth store

Daughter works for Tamworth store wasn t told she might only be christmas temp staff has just been told they won t be keeping her on 2 days before Christmas day she s 17 it s her first job they ve tried to blame it on poor attendance which is rubbish it s an excuse the management is diabolical very unprofessional at times I d advise anyone looking for jobs for their kids DONT GO TO PRIMARK They even wanted her to go in next week to tidy the store after Xmas not happening

0

Julie

N/A

9 months ago

Awful Attitude on some of the staff

Awful Attitude on some of the staff members in Sunderland primark Poor customer service A staff member was just standing there just shaking her head in a uncalled manner when I was enquiring about an item Very rude

0

Abbie Waite

N/A

9 months ago

AWFUL SERVICE IN WATFORD STORE

AWFUL SERVICE IN WATFORD STORE Women called sajida and her manager refused a refund without any reason Spoke in their own language I wanted to exchange a top for a different size that I brought 1 hour ago and they wouldn t do so Will never shop there again

0

Consumer

N/A

9 months ago

GOT 3 DISEASES FROM GLASGOW PRIMARK

I went to the primark in glasgow city center When i arrived it was ROASTING Felt like a turkey in the oven on thanksgiving The clothes were not folded Sweaty sticky children kept touching me and all of the items JUST to make things worse a worker was crawling on the floor and started chasing me on his hands and knees and jumped on me I am fully traumatized and have had to resort to therapy THEN a literal stray cat started caressing my toes i was wearing flip flops I ve just found out i have three diseases from this car including feet fungi and rabies when i complained to management THEY DIDNT GIVE ME A DISCOUNT could have at least offered me some new flipflops

0

something i like

N/A

9 months ago

Doncaster store

Doncaster storeReturning an item bought for xmas Query xchange for larger sizeNo receipt no can doUmmmm wonder if you give out gift receipts automatically No Bit disapointingBut hey donated the item to local charitySo someone can have the pleasure of your dodgy quality goods

0

Tracey Rogers

N/A

9 months ago

I have just visited Primark in

I have just visited Primark in Sheffield Meadowhall I was served by a woman called Rachel on til 8 Well eventually I was The manager was stood at til 9 and they were too busy having a little chat to each other even though they had called us to the till When I questioned Pete after being served The Manager well that s what his badge said although I think he may have borrowed it as he certainly wasn t a manager Anyway when I questioned him about his lack of customer service to myself and my daughter to not be having a general chit chat whilst customers were waiting he chose to argue with me in the middle of the shop floor about what number til he was on and that he was handing over I don t care mate Sort your shop out and deliver better customer service to your customers Primark might be a shop full of tat but my daughter likes it and she deserves customer service regardless

0

Rachael Staines

N/A

9 months ago

Staff on the till have zero customer

Staff on the till have zero customer service talk to each other on the till don t acknowledge who they are serving ie the customer the person who pays your wages Customer service should be mandatory in any place of business

0

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