When shopping for stylish clothing like cashmere sweaters, linen tops, or waterproof raincoats, Oliver Harrison London reviews reveal a troubling pattern of customer dissatisfaction. Marketed as a premium UK-inspired brand with "London" in its name, the site oliverharrisonlondon.co.uk promises high-quality items at discounted prices. However, independent review platforms and scam detection tools paint a different picture—one of poor product quality, misleading origins, refund hurdles, and potential fraudulent practices.
Overview of Oliver Harrison London: What the Company Claims
Oliver Harrison London positions itself as an e-commerce store based in the Netherlands, shipping directly to the UK and internationally. The website features elegant product photos, deep discounts (e.g., cashmere jumpers reduced from £99 to £49.95), and a focus on luxury fabrics like cashmere, linen, and leather. Payment options include secure methods like PayPal and credit cards, with an SSL certificate for encrypted transactions.
Yet, Oliver Harrison London reviews consistently highlight discrepancies: items ship from China (not the UK or Netherlands), arrive weeks late, and fail to match descriptions. The domain was registered on December 11, 2023, making it a relatively new site with limited track record.
Trust Scores and Scam Warnings from Expert Tools
Reputable scam detectors flag oliverharrisonlondon.co.uk as high-risk:
-
ScamAdviser: Assigns a very low trust score due to hidden ownership, low visitor traffic, internal review manipulation, and numerous negative consumer reports. It notes safe payment options but warns of scam indicators like China-based shipping and refund evasion.
-
Scam Detector: Gives a medium-low trust score of 44.7/100, citing proximity to suspicious sites, low domain age (under 2 years), and red flags in phishing/malware risks. The validator emphasizes "Controversial. Risky. Red Flags." and recommends caution.
These tools use algorithms analyzing 40+ factors, including WHOIS data (registrar: Netim SARL), server location (Shopify in Canada), and blacklist status (none detected, but irrelevant given user complaints).
Customer Experiences: What Real Oliver Harrison London Reviews Say
Aggregated from hundreds of verified reviews in 2025, the consensus is overwhelmingly negative. On Trustpilot, the site earns a TrustScore of 1.1/5 from 913 reviews, with zero responses to negative feedback—a red flag for poor customer service.
Common Complaints in Oliver Harrison London Reviews:
-
Poor Product Quality: Items described as "cashmere" or "leather" arrive as cheap synthetics or PVC. Examples: A £49.95 "cherry red cashmere sweater" was thin, unlabeled, and sized like a women's medium despite XL ordering. Dresses costing £44.95 each were "so poor even charity shops wouldn’t take them."
-
Misleading Origins and Shipping: Ads imply UK/London base, but parcels ship from China (e.g., addresses in Jinhua, Zhejiang). Delivery takes 3–7 weeks, often with no tracking updates.
-
Refund and Return Nightmares: Returns must go to China at customer expense (£30–£40 tracked). Parcels are frequently "refused" or held in customs for months, then returned to the buyer. Offers of 10–20% partial refunds are common instead of full reimbursements. One reviewer lost £159.99 after a year-long battle.
-
Sizing and Fit Issues: Garments run small, with odd proportions (e.g., short sleeves on macs).
-
Customer Service Tactics: Emails from reps like "Sophie" start helpful but go silent. Cancellation within 24 hours is policy, but orders "dispatch" instantly to block it.
Positive reviews are rare (under 1%) and often unverified. One 5-star review complained of no refund after a year, ironically highlighting the scam.
Data summarized from 913+ reviews as of November 2025.
Many users successfully recovered funds via bank chargebacks or PayPal disputes, citing EU/UK consumer laws (despite China shipping). Banks advised keeping disputed items if returns are unpaid.
Is Oliver Harrison London a Scam? Expert Verdict
Yes, based on Oliver Harrison London reviews and analytical tools, this appears to be a drop-shipping scam from China masquerading as a European brand. Tactics include:
-
Bait-and-switch advertising.
-
Deterrent return policies to retain money.
-
No accountability (no replies to negatives).
It's not outright theft (items usually arrive), but misrepresentation and refund barriers make it fraudulent. The UK government and platforms like Facebook (where ads appear) should investigate, as reviewers suggest.
Tips to Avoid Similar Scams
-
Check reviews on Trustpilot/ScamAdviser before buying.
-
Use credit cards for chargeback protection.
-
Verify shipping origins and return costs upfront.
-
Report suspicious sites to FTC or Action Fraud (UK).
If you've been affected, contact your bank immediately and leave a review to warn others.