1310 Reviews

Installation

Your installers went above and beyond the call of duty to get the line to our house Seriously impressed

First Class installtion

The engineer Matt turned up on time did a very professional installation and no problems to report Top class job highly recommended

Brilliant ISP and Amazing Customer Service

Never a hold to chat to someone Always happy to help with any questions Fit and Setup so fast and Easy Will continue to use wherever we move in future

Everything went nice and smooth from

Everything went nice and smooth from start to finish Thank you

Great service

Great service and excellent customer support I had some trouble getting the line connected and help was available almost instantly Would definitely recommend Many Thanks

Great service

Great service great customer support always helpful and decent speeds with a low contention rate Would defo recommend

Incredible customer service super high speed

From the off 1310 has been by far the best ISP I have ever dealt with My property has gone from 9mb s to 300mb s What I really want to get across is that the service and reliability is what makes 1310 stand out Having already cancelled my Sky broadband and falling ill with covid the same day of the 1310 install the company still came and installed the fibre on the outside and ran a cable in as a temporary fix so we could have internat for the 2 weeks of isolation I think we would have gone insane without it They didn t have to do this for us but they did A couple of weeks later they came to install it inside the home They don t do things by half and the installation is clean and hidden they take pride in their work I had my Internet drop out for an hour and instead of calling customer services and waiting on hold for 30 mins to arrange an engineer visit as you would with the big ISPs I made one call direct to a person no holding and they came out and fixed it there and then From the call to it being fixed was less than 1 hour Try getting that service elsewhere As for Internet speed the router included is top spec and allows for multiple video calls downloads and 4K content streaming simultaneously Its a world apart from my old service and the small additional cost is definitely worth it I plan to stay with 1310 for as long as they provide their reliable service and second to none customer services Thank you

Couldn t ask for anything more

Always great great service super fast connection on the phone should I need them Couldn t ask for anything more nice one