247rapidresponse Reviews

Very worrying company

Very worrying company Am seeking advice for a family member who was basically charged 486 PER HOUR for a simple plumbing issue Do NOT use these people

No transparency on charge out rates

Didn t tell me before sending plumber that charge out rate was 450 per hour So stuck with charge out fee of 68 for nothing Complete failure to be transparent around pricing - just waiting to trap to customer needing urgent plumbing work Appalling behaviour - do not use this service

Scammer company don t call them no

Scammer company don t call them no matter what happens with your boiler or water

Do not use them

Their people delayed promised 1 hour came after 2 They put verbal quote very overrated but as you are not pluming expert there is not a choice Qute for 500 to start to unblock two toilets connected each other and stating we can charge more is is some piping issue At the end working 10 min and being paid as Bill Gates It is my mistake did not read the reviews

Was ripped off by this company

Was ripped off by this company Do not use them Paid over 1200 00 for a leak that wasn t fixed Made multiple calls and sent emails to get it resolved but they made no effort to address the problem Am about to report them to Rogue Traders I stand by my previous review and am now looking for at least some of the money back After multiple calls no one got back to me The money was paid in good faith but the water leak did not stop The first engineer was dismissed and the second didn t turn up to do a dye test You have my contact details Do the right thing and refund some money

Rip off prices

Rip off prices Small call out fee followed by 322 to change a single connector Don t use this company - go elsewhere

Very helpful plumbers

We had multiple issues with our bathroom due to our main contractor for when we were refurbishing our property We then contacted 247 Rapid Response LTD to inspect our issues they sent a highly trained and professional engineer to us The engineer was extremely helpful and gave us crucial advice however we decided to not go ahead with any works due to being tied into a contract with other parties Overall we had a great experience with Rapid Response and we ll be contacting them for any future works

5 star professional service

We would like to leave a positive review about 247 Rapid Response in regards to the way they dealt with an issue we raised with them following a misunderstanding and miscommunication between ourselves and 247 Rapid Response This concern was raised by ourselves as we felt we had been wrongly charged 247 Rapid Response replied in a timely manner acknowledging the discrepancies between both parties sequence of events but were willing to honour out request They were apologetic and acknowledged our concerns without being dismissive even though it went against their policy It is clear that they value customer feedback and actually do want to provide good customer service as well as maintain their high standards Having had bad experiences with other companies it is refreshing to come across a company that values customer service and wishes to offer a certain standard of service that makes customers feel valued They were incredibly professional and even though we did not need to use their service in the end I would still consider using them in the future based on this positive experience I would also recommend their service and products to other members of the public If you are looking for a local professional and courteous plumbing service then 247 Rapid Response is a great company to use and will ensure you receive high quality customer service no matter what the issue may be It is also clear that they are constantly striving to improve their service therefore they place great value of customer feedback I would not hesitate to contact them in the future