98point6 Reviews

Poor parient satisfaction

You have no email address for customer satisfaction It is evident that this service lacks a customer-centric approach as there are no available options to express concerns or provide feedback This lack of consideration for customer satisfaction is disappointing and raises questions about the service s commitment to improving and addressing customer needs I hope that you will take this feedback into consideration and implements a system that allows customers to express their concerns and provide feedback in the future Over the past week my children have been home sick from school and we have been cautious about having any visitors Unfortunately I have been experiencing symptoms that lead me to suspect I may have contracted strep throat although I cannot be entirely certain In an attempt to seek medical advice conveniently I decided to utilize the 98 6 app a service provided by our employer Previously we had been using Teldoc for the past 20 years but our employer recently switched to 98 6 which has proven to be an inconvenience and a waste of time with no added convenience During my recent interaction with the 98 6 app I had the opportunity to consult with Kimberly Callender FNP-BC a Nurse Practitioner based in New York NY As a provider responsible for handling calls from subscribed employees it is crucial that her professionalism and respect reflect the value of the service that employers pay for The purpose of this service is to provide employees with prompt and convenient care and it is essential that her behavior aligns with this objective Unfortunately my experience with Kimberly Callender was far from satisfactory After expressing a differing opinion she abruptly terminated the visit displaying a lack of professionalism and cowardice It is concerning to think that someone with such behavior is responsible for caring for patients I strongly urge you to review her patient transcripts for overall patient satisfaction and consider the impact her actions may have on the reputation of the service

Doctors were entirely dismissive of me

Doctors were entirely dismissive of me and when I said no you re dismissing something that needs actual medication I got bacterial conjunctivitis from a kid at the daycare i work at I was accused of being too hostile and needing to see a PCP which I can t afford to hence the use of a cheap telemedicine app They need to get themselves together and start respecting their patients

I only paid a 5 copay with my insurance and I still feel ripped off

I used this service to try to get an antibiotic because i was at work and was trying to get immediate care for a very obvious and extremely painful sinus infection before our pharmacy closed for the day I have been medically diagnosed with issues with my sinuses and I frequently get sinus infections so I can tell when I have a sinus infection The clinician diagnosed me with viral sinusitis and told I would not be given a prescription I was just given a list of home remedies that I had already been using and told I should start feeling better in 9-10 DAYS Since I know that this diagnosis was incorrect I then went to my family doctor and got the necessary medication within 10 minutes

If you love getting ignored and

If you love getting ignored and dismissed by doctors then this app is for you Its a complete waste of time and money They do not care about actually helping

The doctors employed by 98point6 are

The doctors employed by 98point6 are way less than subpar The most pointless service ever They ask a million questions just to refer you to the urgent care or ER

All the symptoms of flu she told I need

All the symptoms of flu she told I need to go to urgent care to get positive flu test The doctor said sounds like u have flu and have a nice day Terrible service can t even prescribe tamiflu all the symptoms of flu and 102 3 fever If I needed to go to urgent care there s no point in using this service Do not waste your money

This app is a waists of time

This app is a waists of time I am a medical professional and was told that this was a reputable app with fast service and quality care I have not seen any of that if anything I have received long waits and every response for myself and my kids was to go to urgent care The purpose of the app is to not have to go to urgent care I deleted the app and I would not suggest this app to anyone

Still untreated waste of time and money

I am a healthcare provider I am sick with sinusitis It is a chronic condition - I have had sinus surgery This happens maybe once or twice a year The drainage is purulent and somewhat bloody Temp 99 2 I also have ear canals that are swollen and hot because when I lay down the sinuses drain into the eustachian tubes I need an antibiotic I tried 98point6 because I was hoping to get a jump on treatment She did not even read the intake assessment as I had to reanswer all of the questions that took me time to type in The pathetic prescriber told me to get elderberry etc etc etc and would not treat me with an antibiotic What the hell is wrong with new doctors How horrible is healthcare becoming Save your time go to your primary provider or go to an urgent care clinic but see someone in person - this is neither safe nor convenient

Have a sinus infection all symptoms get

Have a sinus infection all symptoms get one every year this time wait and hour on app since it s 5 to have some goofy supposed doctor to tell me to take mucinex in all of 3 mins with 2 questions Had to go to walk-in clinic and in 10 mins had med I needed This app is a joke anymore