Based on authentic user experiences
Jason Kim
6744 reviews
N/A
6 months ago
Go with this company
Go with this company I heard many stories about no communications and horrible riding conditions on other booking sites But A21 was different I took a van for Hanoi to Ninh Binh and back Both times the communication through whatsapp was flawless I m guessing that they assign a person to you so that you are interacting with the same person the whole time The agent for me was Phuong and she did an excellent job Answering all my questions and updating me on when the van will arrive and checking to see if im on it I also had to change the time of my trip and Phuong changed it no problem As for the van I believe they don t own the vans so they hire outside van companies But I think A21 keep a close contact with them so that everythig will run smoothly Overall very pleased to have gone with them If you have any doubt choose them and they will take care of you
Jacqueline Finnegan
6744 reviews
N/A
6 months ago
Really efficient and punctual Bus transport
Really efficient and punctual Driver and guide very helpful Lovely comfortable bus with good A CI can t fault them and will certainly book again Also great contact via WhatsApp updating time etc Thank you A21
Aleksa P
6744 reviews
N/A
6 months ago
Smooth last minute booking
Last minute booking 24 hours before departure was handled smoothly We took a transfer from Hanoi to Halong which was very pleasant Good driver comfy seats and a overall great experience Support via WhatsApp was excellent as well We will book them again
Susana Yeung Alvarez
6744 reviews
N/A
6 months ago
Great punctual fast service
Very nice cars Fast punctual service When other customers weren t happy they were fast to accommodate their needs
BRIAN WICKHAM
6744 reviews
N/A
6 months ago
Travelled from Hanoi to Halong
Travelled from Hanoi to Halong Very efficient and comfortable service I was picked up from my hotel and dropped off at my hotel in Halong Communication was very good through whats app Would recommend
Filip ubrt
6744 reviews
N/A
6 months ago
Great service
Great service Very helpful staff Nothing is problem
Jill Smith
6744 reviews
N/A
6 months ago
Reliable Transportation
I have used A21 to travel to Ninh Binh and Halong and I have appreciated their great communication and flexible limousine travel times even with little notice I will definitely use them again in the future
David Mahon
6744 reviews
N/A
6 months ago
A21 Tours provided a great transfer
A21 Tours provided a great transfer from Cat Ba Town to Hanoi Old Quarter They arrived on time were extremely efficient courteous communicated with us clearly regularly They showed excellent customer service
Paul Baker
6744 reviews
N/A
6 months ago
fantastic service
fantastic service great communication buses were always on time very comfortable with lots of legroom I can t recommend this company enough
Simon
6744 reviews
N/A
6 months ago
I bought train train tickets through
I bought train train tickets through a21 and they were quick efficient and provided a lower price than the official website Great to work with