


Based on authentic user experiences
Dominique
6730 reviews
N/A
6 months ago
Do not trust them
They build poor quality houses and don t come and fix their snags defects and con you We have been here for only a month They have left us with lots of problems which they won t fix after spending a lot of money with them We are devastated by it all Been left with chunks out of the floor cracked sinks black marks over wall scratches and scuffed kitchen handprints from builder defected tiles grout missing and the list goes on The quality of the house is shocking and just disgusting and then send in their team who end up causing more problems
Katherin
6730 reviews
N/A
6 months ago
Avoid at all costs
I agree 100 with the previous reviewI very rarely leave reviews and even less negative ones but I felt it my duty to warn others of this company I moved into one of their properties and there were leaks in 3 separate parts of the home due to their negligence Due to these leaks our home became infested with filter flies and were made to live with this pest for months which can also spread diseases It took them 10 MONTHS to resolve their leak issues only for us to then find another leak we are 2 months since raising this issue and they still haven t resolved this issue I have never in my life had to deal with a company like this For your own benefit AVOID this company
C
6730 reviews
N/A
6 months ago
Incompetent is not nearly an adequate enough adjective
Almost 6 years in this at the time brand new construction and asking them to figure out why the brand new dishwasher didn t work only to have zero response I decided to do it myself Normally we was as we go but with a newborn the dishwasher is needed Checked the plumbing some imbecile installed the check valve the wrong way so the dishwasher was not receiving any water Whomever signed off the works should be dealt with in the harshest way Whomever was the lead constructor you know who you are SK A and quite possibly the subcontractor should be ashamed of themselves
Consumer
6730 reviews
N/A
6 months ago
Incompetent and worse housing company avoid them
We moved into this property last year January Since we moved in we had many issues such as leak and mould We have complained numerous times but A2Dominion doesn t seem to take our complaints seriously The staff are rude and incompetent when challenged they accuse you of being rude and aggressive Today I reported again a leak that they trying to fix for the last 2 weeks and when I reported to them again that the leak is still there he told me to contain it with a buck When I asked him who lives like that he called me rude and hung up on me They have no respect for their tenants do not care about the health impact of mould and dumb
Ivana Sticoff
6730 reviews
N/A
6 months ago
absolutely useless
absolutely useless the leasehold team has the most incompetent employees i have ever encountered and the complaint services actively prevent from filing complaints
Honesty is the KEY
6730 reviews
N/A
6 months ago
Failure under Section 22 to provide invoices to service charges
my frustration with your failure to address my complaints adequately Each time I raise a complaint you dismiss it by responding we are closing your complaint as an expression of dissatisfaction Under Section 22 of the Landlord and Tenant Act you are obligated to provide copies of the invoices which you have failed to do You present exorbitant figures such as over 11 000 a year for lighting the communal areas of a block of 24 flats where the lights only come on when we walk underneath them and only two safety lights are on in the evenings Additionally you impose excessive fire safety charges without explaining the costs of repairs and then demand payment You treat us as cash cows and whenever we raise genuine complaints you dismiss them and attempt to scare people away One day I will have my day in court with this company