


Based on authentic user experiences
Ted Johnson
6727 reviews
N/A
6 months ago
Spent 5300 on a new transmission
Spent 5300 on a new transmission it still sticks in first gear or reverse called to have it looked at again and nothing location then closed still under warranty for 12 months brought it to another shop they have had it a month an d no updates every time I call it s ill call you back in a few minutes and they never do call corporate is useless you can t get in touch with live customer service and no one ever returns your emails or voice mails do not go to aamco
Kelly Greenwood
6727 reviews
N/A
6 months ago
False trouble shooting to get more money
I was told my shifting issues were from a bad ABS module I specifically asked for transmission to be checked Was told it was in great condition just needed a new ABS module to fix all the issues 2 thousand dollars later my vehicle was good for THREE DAYS ABS light came right back on I went back and was told The mechanic didn t hook up a ground wire Supposedly fixed it I left and on the way home the light came on again Because of the holidays and they being so busy I couldnt return until Jan 16 Left the vehicle to be checked again One hour later Mike calls me to tell me he is sorry but now I need a new transmission 4 thousand dollars but he would gladly install it free I said you assuredme the transmission was great and he went on to tell me there must have been a electrical issue inside and he documented it like he is supposed to I said what am I supposed to do now because the vehicle is not safe to drive as it shifts like it is in neutral when the ABS light is on again Mike told me to go buy a used transmission and even got a price for one I told him when I first took my vehicle to him I was not willing to spend thousands on it He assured me the transmission was great and all my issues would be fixed What a joke I wish I had listened to people who told me they are a ripoff
Bonnie Hawthorne
6727 reviews
N/A
6 months ago
I called this morning to get a quote
I called this morning to get a quote from AAMCO Transmissions Total Car Care in Joplin MO A man named Aaron answered the phone I requested an estimate for an engine replacement and installation I explained to him that I ve had multiple mechanics determine conclusively the cause of the engine failure and what needed to happen to get my car running again I provided in great detail the history and cause of the malfunction that lead up to the engine failure the exact components that were damaged and he insinuated that I didn t know what I m talking about I asked him to simply provide or even email me a cost ESTIMATE of an engine rebuild or new engine replacement for a 2007 300 C HEMI 5 7L and what the standard labor hour cost would be He refused multiple times to give me any information He refused to give me his last name so I d know who I m talking to as well He kept insisting on me paying to have my car towed there rather than just give me a quoted estimate I told him I understand additional costs may apply for unforseen circumstances and was okay with that He refused to convey any kind of pricing transparency None He made me feel like he just wanted to make my car a captive of his lot while he went inside the engine compartment so he could tear more stuff up before giving me a quote He averted any accountability on his word and I would never do business with AAMCO Transmissions Total Car Care minus the Care I asked him to send me an email for the cost of an engine replacement and the labor per hour and he refused to do both This is the most unethical mechanic shop I have ever encountered and they should be avoided like the plague I never imagined requesting a simple estimate would uncover such underhanded and dishonest tactics of an auto shop I asked to speak to his manager He said I am the Manager Had he chosen to escalate the call to another manager this possibly could have been avoided They should be ashamed of themselves I reported them to the Better Business Bureau before this post also I m a decorated disabled veteran and I know when someone is being deceptive DO NOT GO THERE EVER
Al Hinnant
6727 reviews
N/A
6 months ago
I took my car to see what was wrong
I took my car to see what was wrong Logan the manager lied and said it was the alternator going bad making my car go into shock l found it was the transmission going out he wanted to charge me 630 97 bad business
Lenard Wood
6727 reviews
N/A
6 months ago
I went to aamco in Knoxville Tn 104
I went to aamco in Knoxville Tn 104 stekoia lane Made an appointment on tuesday They said they do a vehicle courtesy check no cost Transmission was slipping They said the only way we can tell whats wrong is removing the pan and check contents 825 dollars to do this Well give you credit when we rebuild the transmission They said the transmission going to have to be repaired I asked for a quote we cant till we determine what parts need replacing Give me a quote on intalling a rebuilt trans we cant till we find out what the transmission cost They had my transmission removed torn apart Told me it was going to be 6 849 dollars to rebuild in house I we put a rebuilt transmission in it will be 11 000 dollars I had to have my truck to do my job so I told them to rebuild it My bad I went to pay and pickup my truck Started writing a check We cant take a check ok Pulled out my debit card we cant take a debit card I said why Because we think you will stop payment if we except that payment We only take cash They locked my truck in their warehouse until I went and got cash 6 thousand 8 hundred 49 dollars cash Paid them didn t get home 3 miles away it started slipping again Went back they drove it said its not slipping Pulled it in their garage worked on it 45 minutes Told me it was a quart low on fluid The Transmision is still not right They say there is nothing wrong with it Stay away from this company
Chris Knight
6727 reviews
N/A
6 months ago
Unprofessional passive aggressive and bigoted
Unprofessional passive aggressive and bigoted Talked s t the entire time Way overpriced Corporate didn t even respond to complaints
Yeng Xiong
6727 reviews
N/A
6 months ago
Unethical Practices and Lack of Communication Avoid AAMCO
Unethical Practices and Lack of Communication Avoid AAMCOI recently had a deeply disappointing experience with AAMCO Irondale Alabama and would not recommend their services to anyone Here is a summary of my ordeal I received an initial quote of 2 597 95 for vehicle repairs and paid 1 300 00 on April 3 2024 The vehicle was promised to be ready by April 8 2024 However after being informed of delays due to staffing issues my husband and I visited the AAMCO shop only to find out that my vehicle had been transferred to a Ford dealer without any prior notification The sales representative confirmed the transfer and assured us that AAMCO was handling the situation We were not informed about any additional costs involved with this transfer On May 1 2024 AAMCO called to inform me that my vehicle was ready for pickup with a new total cost of 4 750 02 After deducting the 1 300 already paid I was left with a balance of 3 450 00 When I questioned the unauthorized additional work the sales representative admitted to making the decision without my consent and insisted that he had the right to proceed without notifying me He further stated that the vehicle would not be released until the balance was paid in full This situation caused significant financial strain and highlighted the unethical practices of this AAMCO location I strongly advise against using AAMCO for any vehicle repairs They do not communicate additional charges to clients and the owner believes he has the right to conduct work without the customer s knowledge or approval Save yourself the hassle and choose a more reputable service provider
Szekeres Carmen
6727 reviews
N/A
6 months ago
AAMCO Auto Gaithersburg Emarald Auto
AAMCO Auto Gaithersburg Emarald Auto if you value your time and money don t waste your time horrible service I have a complaint with County about them One of my issues is they charged an additional 500 fee for labor that originally said it was a shop fee to install outside parts Then after I said I didn t want them to do the work they said it s for Labor never said anything about this misc fee I had to pay an additional 1000 to get my car back and they didn t repair the car Ridiculous is this the AAMCO way
Dennis
6727 reviews
N/A
6 months ago
worst mistake
My 2020 Malibu is in their shop because it had a delay before going into drive and I told them Chevy dealer would replace it for about 5500 and Mark convinced me that since I drove the car in it shouldn t be worse case scenario They would charge 1295 To disassemble and reinstall plus the parts so I said go Once apart they said it would be 6700 To install remanufactured or 5500 for used GM said the Trans was 2877 tx and aamco said to install it would be 2374 Instead of the 1295 Bringing the cost to me up to 5 748 more than GM originally quoted me I m now stuck using Aamco because of the additional 1295 it would Cost to reinstall the Trans and get the car to JM Chevrolet in Lufkin which offered to take 500 off If I bring it to him because of how this Aamco on Rayford road is treating a retired senior citizen on a fixed income
David Villa
6727 reviews
N/A
6 months ago
I ll try to make this brief the date
I ll try to make this brief the date was August 13th Took a Jeep to figure out where I was losing transmission fluid Transmission work fine I had one estimate for a 1900 and some dollars later on it was determined 600 of that was for a oil pan gasket replacement which I did not request another 80 was for a brake line relocation which I did not request Just wanted to figure out the leak situation and get that fixed well almost 5 days later was told jeep was fixed That was on a Friday parked it in the garage Saturday morning transmission fluid all over the floor They re not open on weekends drove another vehicle down there Monday wanted to refund took the cardboard that was underneath the jeep with pictures and showed them the problem the owner chad proceeded to tell me that was b also threw around a few f-bombs Needless to say the discussion never went my way I asked him how he determined that the jeep was fixed Asked if they started it to warm up the transmission or even drive it around the parking lot Crickets no answer just more cussing Told me the vehicle was too dangerous to drive So that s why they never checked it I guess because I didn t want to pay for all the other repairs that I didn t ask for that they didn t check it I don t know I said could you just put it on the lift and raise a little bit and start the engine to get the fluid moving crickets again followed by more cussing bottom line This is the last place you d want to take a vehicle