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Based on authentic user experiences
Katrina Kilshaw
6733 reviews
N/A
6 months ago
Excellent service
After searching for a reliable and responsive Heat Pump servicing company after my installer let me down a number of times Abacus was most helpful and attended when they said they would At a reasonable price also Peace of mind now I have signed up to the service plan and can call on them when needed Thank You
Sarah Evans
6733 reviews
N/A
6 months ago
Jay and the team did a great job
Totally professional and friendly company to deal with I highly recommend James and Michael
Michael
6733 reviews
N/A
6 months ago
Very efficient and attentive
Excellent service really friendly and helpful would definitely recommend
Tessa
6733 reviews
N/A
6 months ago
NIBE Air Source
Jay and the team did a great job installing my new boiler Highly recommend them to all I have used them for many years and always reliable and do a sterling job
Clive
6733 reviews
N/A
6 months ago
Amazing service throughout
Brilliant service from start to finish they went the extra mile to ensure we had the best quote and were looked after NIBE Air Source Heat Pump Install was very seamless and tidy They have continued after install to ensure the system is working well and provide direction when needed Would highly recommend
Charlie Liz
6733 reviews
N/A
6 months ago
Abacus completely exceeded my
Amazing service throughout I was provided with a ground source heat pump system which would suit my needs and property best as advised by Abacus Upon install the team the was great giving me updates throughout the day on the progress answering all my questions friendly helpful and cleaned up after themselves each day The ground works took around 4 days to complete I was only without heating hot water for 1 day which was worked around my needs by the team so I was affected to much and really appreciated this Upon completion Michael showed me round the system and explained it all to me The aftercare service is outstanding any problems I can send a text call or even face time them and they talk me through what I need to do They are always quick to respond as well Already recommended Abacus to my friends and family thanks much guys
John Reddington
6733 reviews
N/A
6 months ago
Happy to recommend Abacus
Abacus completely exceeded my expectations I was extremely nervous about installing a new heating system that was going to potentially turn my house upside down and worried about the impact on an very old period house but there was nothing to worry about you wouldn t know they have been and whilst here they were very tidy The heating system itself has also surpassed expectations quiet reliable and I still can t get used to have a warm house 24 7 and abundant hot water with no hassle Any small issues have been quickly resolved by Abacus with a very quick response I would have no hesitation in recommending a ground source heating system and I would highly recommend Abacus Energy Solutions
Peter
6733 reviews
N/A
6 months ago
Thought you did a good job
James Michael and the team provided a really good service - and a lot of reassurance James answered a lot of questions when we were deciding what to purchase then Michael and the team took over They gave us a lot of confidence made sure we had no unpleasant surprises along the way and have kept in touch to make sure we are getting the most from the system they installed We have only had the system for about a month but so far we are very satisfied
Andrew Cooke
6733 reviews
N/A
6 months ago
This company was recommended to me by
Thought you did a good job The engineer and his team were great I do not understand why NIBE demanded about 40 for some sort of ongoing thing
Customer
6733 reviews
N/A
6 months ago
All good
This company was recommended to me by someone that I didn t really know so I took a chance How glad was I to take that advice I cannot fault the workmanship and work ethics of the two guys that fitted my system I was about for most of the fitting and if I had any questions about the new system the guys would stop working and have time to chat and explain about it I can honestly say that they were excellent in what they did and true professionals in their trade They deserve the Five Stars awarded to them