Abbeyrentals Reviews

The worst private student rental company

The worst private student property I have ever dealt with First of all when I moved in it was not professionally cleaned My room stunk of male aftershave and after airing it out for a week and mopping the floor the stench finally went My wardrobe door was off it s hinges so I had to request the maintenance to come and reattach it The garden was full of rubble and rubbish from the previous tenants which was reported Things like this don t go missed when the property is assessed before tenants move in so it was obviously not professionally cleaned this was also in rife covid times and as someone who suffers with a weak immune system I was left with distrust Then I was dealing with the most horrific house mates I have ever encountered I suffered bullying which was raised with the landlord and my university well-being team who contacted Abbey Rentals to release me from the contract Tim Maunder refused After many emails Tim decided it would be appropriate enough to offer me a room in a 4 bed house where 3 men aged 25 and over were already inhabiting This was not an appropriate response and I decided to stay in the contract I was in but I would go home as much as I could to try and get away from the toxic household After making them aware of safeguarding issues within the house they chose to ignore it as they don t get involved in student welfare Then a couple of months later I witnessed something very traumatic one of my housemates trying to kill themselves with a knife right in front of my eyes The police had to knock the bathroom door down and after the housemate went to hospital I decided to ring the maintenance man and let him know what s gone on and that the bathroom door lock needs replacing he told me again on the phone we don t get involved in student welfare This was a disgusting response to someone who made all the staff well aware that this person was a safeguarding risk Another housemate and I had to scrub the walls and floor bathroom and kitchen as it looked like a murder scene putting ourselves at a Health and Safety risk as we did not want to be penalised for the mess I did not return to the house after this and the university immediately removed me from the house and put me in a studio flat after speaking with the staff and advocating that I should have been released from my contract ages ago I got told that Tim Maunder was on holiday and I d have to wait for his response I didn t accept this and then I finally got released from my contract As it goes Abbey Student Rentals state they do not get involved in student welfare so why are you renting to students the houses they rent are basic for how much you are paying I had to ask for a new mattress because it was obviously very old and hadn t been checked for years Mostly all of the housemates asked for their rooms to be repainted because the walls were horrific full of holes in the plastering I think this company is disgraceful and they should not be allowed to rent to students as first time renters as they clearly do not care about you They are money greedy especially Tim Maunder

Abbey Student Rentals - STUDENTS BEWARE

STUDENTS BEWARECleaning charges are often imposed after leaving property no matter how clean you leave it The Tenants Fees Act 2019 makes it illegal for landlords to charge cleaning fees so unsure why this landlord is in breach of UK law Ask about cleaning charges if taking out a new tenancy

Great company

Abbey rentals is a great student rental company They are friendly attentive and will help you out when there are any issues with the house They have good affordable prices for rent Overall had no problems and would recommend to future students

I am very happy with Abbey Student

I am very happy with Abbey Student Rentals The staff are very friendly and if there is a problem with the house they are fixed very efficiently

would recommend to students in Chester

Staff were really helpful in finding our house for next year we cannot wait to move in

High standards even under current covid

High standards even under current covid restrictions Thanks

Ive been happy with the services

Ive been happy with the services provided by Abbey rentals All my questions were answered before moving in and they ve made it very simple to move in for me Apartment looks like it was on the photos very well kept Gwenan specifically from Abbey rentals was a person who helped me the most

Excellent

Very communicative with us and just very pleasant in the process of choosing our house Been with them for 2 years now and have had very good accommodation to stay in for my years at University I couldn t have asked for anyone better

Would 100 recommend

Having been with Abbey Rentals for the past two years I would 100 recommend them to any student looking to rent a house Whenever we have had issues the company have sorted it I could name more than 10 instances where there had been a problem and Alan has been round in the same day - if not same hour - to sort it It is common that issues arise in student houses even as small as radiator bleeds but it pleasing to know that when something does occur you are with an agency who will sort it The team in the office have been great with us throughout our time with them and like Alan have attempted to solve any issues as soon as possible A great letting agency who will do their best to ensure that you re time with them is as pleasant as it should be