Abledampspecialist Reviews

I recently used Able for a survey and paid an extra fee for same day service as the prompt delivery of a quality report was essential I explained the importance before engaging Able and paid in advance The survey and experience demonstrated by the surveyor did not meet my expectations I was understanding that the surveyor could not have full access although the quality of the discussion and advice was very poor Furthermore the report that arrived on the same day to me had not been proofread and was incredibly basic with errors that did not reflect the survey Example was that the survey took place from the street when actually the surveyor was in my property I then requested for the report to be reissued proof read and resent to me as a matter urgency as I needed the report for solicitors Able let me down once again with no reply and meaning I had to chase by email and then by phone I received a revised report 10 min job one week too late I gave Able an opportunity to do the right thing here and they were not interested and really shows me the type of company they are A huge shame as I would love to support local businesses but they really let me down and were not interested in correcting their failed service I would not recommend this company UPDATE I received a call from a so called company director asking me to take the review down After he didn t get his way he hurled abuse at me and put the phone down This really cements the type of company they are Stay away at all costs So disappointing

I had high hopes for this company based on their reputation but they completely let me down The damp proofing treatment they provided barely worked and I had to call them back multiple times They never fully addressed the problem and communication was terrible I wouldn t recommend them

I paid a lot for what I thought would be a permanent solution to my damp issues but after just a few months the damp returned When I contacted the company they didn t seem to care They promised a warranty but they haven t responded to my follow-up inquiries Very unprofessional

I had a engineer come to inspect the damp issue I had two and half weeks ago It was on a Monday and he mentioned that he will have the report ready by Friday I called him on a few occasions to follow up on the progress of the report but he gave me very misleading information for eg it would be ready in another hour if I didn t already receive it in my junk email box He was obviously playing mind games instead on being transparent I got in touch with their offices although the office staff apologised and the lady I spoke to said it will be ready by Tuesday last week This came and gone She was meant to follow this up and promised to call me back but didn t Now they don t answer their phones conveniently Disgusting way to be treated and I won t ever I mean never recommend them

Worked for Able Damp Preservation Specialist from September 2024 to February 2025 Ameer Kamel the so called Financial wiz and part owner owes me a couple of thousand in commission for works i secured whilst employed Messaged him today for an update as its been 4 months since I was given one weeks notice and let go Hes decided to block me and not reply or try to sort this out Just be warned Able are folding as a company so avoid before you get duped like we all did that worked for them Stick to being a Chef ameer your pretty good at burning things

After receiving quotes from a number of companies I chose Able Their quote was clearly itemised and at a market standard price and their work was guaranteed The damp coursing for our livingroom was booked in and the deposit paid but due to a family bereavement I had to ask that it was postponed Everyone I spoke to was kind and helpful and a new date was agreed without any charge Jay Perks did the damp coursing in the time allocated He was punctual professional friendly knowledgeable and worked hard Everything was left neat and tidy at the end of each day The walls all dried thoroughly but after a few weeks a damp patch came through on one of the walls It was strange as it wasn t rising up from the ground but in the middle of the wall The team immediately resurveyed and Jay came back and completely redid that wall and also thoroughly checked all the outside walls to make sure nothing else was amiss I found this company reliable and experienced and would highly recommend them