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About Reviews

Bread Financial

All

about.comenity.netVisit Official Website

1.30

23 reviews

Very Poor Rating

Based on authentic user experiences

1.30

23 reviews

Very Poor Rating

Based on authentic user experiences

Rated 1.30 out of 5 by 23 Happy Customers

4.35%
0%
4.35%
4.35%
86.96%

Hetal Karani

N/A

2 years ago

Scam Credit Card company that hits you with illegitimate charges

Hello On 5 28 2022 I opened a Comenity Sephora Credit Card I made a charge in October 2022 and paid it off in full in December and closed my account for good measure This company has constantly hit me with delinquent payments and tanked my credit score by 100 points 1 19 2023 - 105 00 delinquent payment 2 16 2023 - 148 00 delinquent payment Despite me calling them multiple times and asking them why I have these charges they told me specifically that my account was closed My credit score has been affected by 100 points - I can no longer apply for apartments with peace of mind It s absolutely ridiculous

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Company Overview

About Comenity.net: Your Account Management Portal

Comenity.net is the official online account management portal for customers of Comenity Bank and its extensive network of affiliated store credit cards and financing programs. This secure website serves as a centralized digital hub, allowing cardholders to conveniently manage their credit accounts from any internet-connected device. It is a critical resource for individuals who hold private-label credit cards from a wide variety of popular retailers across the United States.

Core Functions and Services

The primary purpose of about.comenity.net is to provide cardholders with 24/7 access to their account information and essential financial tools. Upon logging in with secure credentials, users can perform a comprehensive range of actions to manage their credit effectively.

  • Account Overview:View real-time account balances, available credit, payment due dates, and recent transactions.
  • Payments:Make secure one-time payments online, set up recurring automatic payments, and view payment history.
  • Statements:Access and download current and past monthly billing statements in digital format.
  • Rewards and Benefits:Track reward points, special financing offers, and other cardmember benefits associated with the specific retail brand.
  • Profile Management:Update personal contact information, communication preferences, and security settings.
  • Customer Support:Find contact information for customer service, report a lost or stolen card, and access frequently asked questions.

Affiliated Brands and Accessibility

Comenity Bank partners with hundreds of well-known retail, fashion, home goods, and specialty stores. Therefore, about.comenity.net is the backend platform that powers the online account services for these individual store cards. Users typically access the portal through a link provided by their specific retailer or by searching for their card's login page. The site is designed to be user-friendly and responsive, functioning smoothly on desktops, tablets, and smartphones, ensuring account management is possible anytime, anywhere.

Security and Account Access

Security is a paramount concern for the platform. The site employs robust encryption and security protocols to protect users' sensitive personal and financial data. First-time users must register their account online using their credit card number and other identifying information to create a unique username and password. For existing users, the login process is straightforward, though the site may occasionally require additional verification steps for enhanced security. It is also the primary destination for cardholders to enroll in paperless billing, a feature that promotes sustainability and provides instant access to statements.

Key Considerations for Users

It is important for users to understand that about.comenity.net is specifically for managing credit accounts issued by Comenity Bank. It is not a general banking website for checking or savings accounts. Each store card is a separate account, so a user with multiple Comenity-backed cards will need to manage each one individually through the portal. The site also serves as a vital communication channel for important account alerts, updates to terms and conditions, and notifications about special promotions tied to the user's card.

In summary, about.comenity.net is an essential, secure, and efficient online tool for millions of retail credit cardholders. It streamlines account management by consolidating payment, statement, and customer service functions into a single accessible platform, empowering users to take control of their credit and finances with ease and confidence.

About About

Bread Financial

United States
about.comenity.net

FAQ

Comenity.net is the official online account management portal for customers of Comenity Bank. It is a secure website that serves as a centralized digital hub for managing private-label store credit cards and financing programs issued by Comenity Bank and its affiliated retail partners.

Through Comenity.net, cardholders can view account balances and available credit, make payments and set up automatic payments, access and download billing statements, track rewards points and benefits, update personal profile information, and find customer support contact details.

You can manage credit accounts issued by Comenity Bank for its extensive network of affiliated retail, fashion, home goods, and specialty stores. The portal supports hundreds of individual store-branded credit cards. You must access the site through the specific link for your retailer's card.

Benjamin Moss

N/A

2 years ago

Be very cautious when doing business

Be very cautious when doing business with MIDAS I had multiple issues with my vehicle s engine and went through a few different repairs covered by warranty and some not covered I applied for a Midas credit card through Comenity bank and assumed it was a normal credit card Little did I know there was a promotional period and when it expired I was charged the full APR on the current balance at the end of each pay period incurring exorbitant fees which were not disclosed to me via notifications and only appeared on credit statements I only found out because my credit score went down despite not missing a payment for several months then finding out that these charges were billed to my balance and that was the cause of my credit balance decreasing I closed my account on 10 26 2023 and paid the full balance due but they left a balance of 1 on the account and then have charged me 25 52 for the new billing cycle after assuring me the account had been closed Be very careful doing business with MIDAS as their partner COMENITY bank engages in these predatory shady and harmful practices and please let your loved ones know to READ the fine print so they do not meet the same fate I have suffered This review would be zero stars if possible

Randall D

N/A

2 years ago

Brutal Customer Phone Service Torture

Brutal Just absolutely brutal hold times Script readers from abroad who talk over you reading from a script Zero comprehension of nuanced problems along with sub par understanding of English My specific problem with the Bjs World Mastercard remains unresolved I have no reason to believe that this card issue I have will ever be resolved It will now just go to the back of my desk drawer forever

Hynies Headquarters

N/A

2 years ago

I has three accounts with them

I had three accounts with them Never missed a payment or even a late payment Paid my accounts off every month They first lowered my Ulta limit to 10 I closed the account since 10 wouldn t make a different in my ratio amount Then they raised my Sephora limit and then closed my account I had an old account with Torrid they closed that No explanation Just as well since now I see they are crooks anyway Horrible business I hope they are going out of business

Ace

N/A

2 years ago

Comenity Bank has the worst customer

Comenity Bank has the worst customer service of any business I have ever dealt with in my life They are a sham A fraud They deliberately hang up on customers The worst credit card experience in my life by far Furthermore I will never use Mastercard again due to their affiliation with Comenity

Diana Freeman

N/A

2 years ago

The worst online customer service Its

The worst online customer service Its obvious that they don t actually read emails based on the cookie cutter answers I think I wrote about 8 emails and received the same no sense response I even asked them in my last email Does anyone actually read the emails I even explained I don t want the same answer and still as of today I got another identical message as I did last time Wondering if it s AI picking up keywords and has a few answers to choose from Ridiculous

Denise Stowe Bierd

N/A

2 years ago

I will NEVER do business with this

I will NEVER do business with this credit card company Comenity Bank again You get credit with them and all they do is CLOSE your credit cards if you don t use them within a month What a joke It s unbelievable and should be illegal for them to do this All this does is damage your credit due to closing your credit cards Good riddance

Kay How

N/A

2 years ago

Never opened an account associated with

Never opened an account associated with Comenity Bank Horrible company They sabotage customers if you do not spend money on the credit cards I had a zero balance on my Venus without notice they closed the account At say something as a courtesy to your customers

Kacey Gorney

N/A

2 years ago

Trash company and common day thieves

Trash company and common day thieves Customer service was not any help whatsoever ever Could hardly understand them They sneak in so many hidden fees and insanely high interest you are legit better off applying for a normal credit card with capital one and using it for dental work I will always urge people to stay away from a nasty company that is only out to gouge their customers It s quite sickening honestly

Lisa Orr

N/A

2 years ago

Commenity bank are thieves

Do not do business with this bank They are definitely thieves I actually closed every account I had with them I had a credit card with Wayfair and then community Bank took over I have never ever missed a payment or sent it late and at the time of the change to Commenity I owed just over 300 I have not made any purchases when the change was made to community Bank and now I apparently owe over 900 I did contact them to find out what was going on and one of the operators told me that due to covid they did not have this there they needed and their mailroom was way behind and processing payments When all the problems happened with the post office that was causing severe delays I believe Commenity bank took full advantage of this to collect late fees I usually pay all of my bills on the same exact date and the only one that I got charged a late fee was commenity bank and that went on for several months I have zero control over the issues that were going on with the post office Everybody in the world knew of the problems with the post office and the extreme delays It is extremely upsetting that I actually overpaid these thieves and now I have a court date that they want to assume a for almost 900 Luckily I saved every receipt and documented everything I was harassed by telephone for months on end I am not sure but I did hear that Commenity bank changed their name which I will look into further because I do not want to be associated with them at all Lisa Orr

First-time users must register their account online. You will need your credit card number and other identifying information to create a unique username and password. This registration process is completed on the Comenity.net platform specific to your store card.

Yes, security is a paramount concern. The site employs robust encryption and security protocols to protect users' sensitive personal and financial data. It may also use additional verification steps during login for enhanced security.

No, Comenity.net is specifically for managing credit accounts issued by Comenity Bank. It is not a platform for general banking services such as checking or savings accounts. Its functions are dedicated to credit account management.

Each store card is a separate account. You will need to manage each one individually through the Comenity.net portal. Typically, you would log in using the credentials specific to each retail card account.

Paperless billing enrollment is managed through your account on Comenity.net. After logging in, you can find options within your account settings or profile management section to opt for digital statements, which provides instant access and promotes sustainability.

You should report a lost or stolen card immediately. This can typically be done through the Comenity.net portal by logging into your account and accessing the customer support or card services section to find the appropriate reporting procedure and contact information.

Yes, the Comenity.net website is designed to be responsive and user-friendly, functioning smoothly on various devices including desktops, tablets, and smartphones. This allows for convenient account management anytime and anywhere with an internet connection.

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