


Access Doctor - Online Doctor Pharmacy UK Free Delivery
Based on authentic user experiences
Avri Davidoff
6730 reviews
N/A
5 months ago
I would give 0 stars if I could
I would give 0 stars if I could I ve paid for something the I didn t receive and I will never receive Horrible experience overall I ve ordered a product and never arrived I spent days trying to contact both Royal Mail and them too in order to understand what happened as my parcel looked delivered but never arrived After several phone calls messages and emails I find out that the parcel has been returned to the seller I ve asked to have the delivery again and they ask me more money I ve asked for a refund and they refused to refund a shampoo on the grounds of possible alterations of the product itself We have concierge at the ground floor that always receive the parcels for us if we are not home or if the parcel doesn t have the flat number I ve been ordering everything online from all around the world and never had a problem that couldn t be fixed You are stealing peoples money
Truthful reviews
6730 reviews
N/A
5 months ago
Just an empty box
They literally have just sent me an empty box with a data sheet in no medication at all Shocking
Jan Owen
6730 reviews
N/A
5 months ago
Beware
Beware Your request could take a while for them to review so even if you think next day guarantee delivery means that it won t if they haven t reviewed They give no time frame for the review It was a weekend but what s the point of using an online service if they don t work weekends or bank holidays Still on pending review and by the time it s cleared could ve seen GP Waste of 25 No customer service available either Dreadful
Gillian Andrews
6730 reviews
N/A
5 months ago
TERRIBLE SCAM
AFTER you pay for the product they have a sistema that doesn t work to verify your age so the order can be shipped So since the day I placed my order last week I have been waiting for some guidance from the Access Doctor team First I had a problem with age verification Now my order shows as Shipped completed and I still receive emails asking me to verify my age I have not received any support from the company after contacting many times via email and I still don t know what the real status of my order is and what to do to get the product I paid for TERRIBLE customer service It seems like I lost my money DO NOT BUY
Rebecca Moughan
6730 reviews
N/A
5 months ago
BE WARNED ACCESS DOCTOR IS A SCAM
BE WARNED Access Doctor is a terrible scam I ordered and paid for an item even paying extra for next day Royal Mail delivery I haven t received it or had any response to my email I wish I had read the reviews before ordering something from them
Katherine Mitchell
6730 reviews
N/A
5 months ago
Be wary Prices are ridiculous Customer service is a joke
Would give it 0 stars if I could I placed an ordered for some anti sickness tablets which were priced 23 99 I assumed it was 100 tablets due to the picture used However I only received 30 I emailed customer service as I thought it was a mistake and that it might have fallen out in transit due to the box it arrived in being damaged This was not the case they replied back saying I placed an order for 30 at the price of 23 99 which is utterly ridiculous Please be careful when you order from this website as it doesn t state anywhere that it was only 30 tablets for that price I will never order from here ever again
AJ
6730 reviews
N/A
5 months ago
AVOID AT ALL COSTS
AVOID AT ALL COSTS these people are scammers I ordered and paid for Betnovate Scalp Therapy but email confirmation stated a different item I emailed to cancel order but received no response I rang but no one picked up and phone rang out I did this 4 times I sent another email and still no response I then emailed again and threatened Trading Standards and surprise surprise someone rang me and promised immediate refund NO REFUND has been given despite promise 10 days ago so I have now made a claim against my bank for charge-back and I ve also filled out an online form with Trading Standards On Tuesday I will be lodging complaint with Police for theft They are a disgraceful company who use sharp practices at best They ve stolen my money and clearly won t refund Very dishonest company
Robina Hutchings
6730 reviews
N/A
5 months ago
Just been scammed
Have just realised that I have been scammed If only I had read Trustpilot first Ordered some UTI tablets and they took the money straight away whilst verifying my age And no email confirmation either Please don t order from them I am now thinking what my next step is
Rosie Sherlock
6730 reviews
N/A
5 months ago
This is a scam
This is a scam they accessed my card details and then the next day i had fraud transactions on my account BEWARE
Mrs P
6730 reviews
N/A
5 months ago
Scam
Scam Don t believe the reviews saying it s not They ended up taking more money that it was supposed to cost out of my account but luckily my credit card company blocked the transaction as a fraudulent scam which is a pain because they ve had to send out a new card to stop this company taking anymore If you try to phone the pharmacy number it just goes through to answer phone