Accountedge Reviews

Created issue to force paid support

I have been an account edge customer for about 20 years When they had the desk top version is was fine though when I was having a minor issue I was treated with contempt because I had only upgraded 4 times the company said I finally switched to their cloud system which offers a single month of support I was up and running when my credit card was compromised As I was trying to find someone to provide the new credit card information nearly impossible unless you get their expensive support subscription they canceled the account Through chat and email a process that took several days I was finally able to get the new account information entered however the program was no longer functional I spent several more days trying to correct the issue with their worthless email support but they could not fix the issue created by their canceling of the account even as I was trying to get the issue resolved They now want me to pay for a support subscription to make their program operable At every step of the way they have shown contempt for their smaller customers I would recommend using any other software