Accreditedappliance Reviews

These folks were at my house within 2

These folks were at my house within 2 hours of the call for a refrig issue The phone call was professional realistic expectations set and when Drew arrived he was to the point in telling me it was time to get a new unit He offered suggestions and these folks would get my business again

Bad Kitchen Aid Water Dispenser

Glenn came to our house as scheduled Knew immediately what the problem was with our Kitchen Aid refrigerator water dispenser After 30 minutes he had trouble shot all possible repairs and was able to solve the problem and stopped the steady dripping that had been out of control Excellent service call thanks again Glenn

Second time I have called this firm

Second time I have called this firm They respond promptly and after some information exchange over the phone dispatch a tech very quickly I ve had two different techs both knowledgeable and professional Charges are reasonable This firm is top notch

Prompt and polite

Glenn C was able to come out the same day I called He was very police and was nice He did everything he could but unfortunately the refrigerator was just too old to resuscitate

Eddie an EXCELLENT repair technician

We have an LG washer that was just 2 years old and wouldn t turn on My wife s try with LG support was useless they said to look up on YouTube We called Accredited Appliance and they sent Eddie out to repair It is obvious LG provides little to no support but Eddie was able to figure the issue out himself The washer is working now and we hope it keeps working without further fault for several years Also Eddie gave a suggestion that may provide extended life of the washer THANK YOU EDDIE

Rude

Rebecca answered the phone I asked for a quote She insisted that a technician had to come out to do an inspection I understand that they want to make money but when I told her that I needed a quote and could give her the model of the fridge and the part number she still insisted that a tech would have to come out to look at it to make sure that was the part number Sorry but I am not paying 79 95 to have someone check that I can read I wanted a quote to see if I will use them When I asked her to check the part number and give a quote she flat out refused So I asked for a supervisor She then promptly hung up the phone I tried to call back but it went to voicemail The most unprofessional experience with a repair service ever The only reason I even called is because I don t have an evac machine for the Freon I could do this myself Update to manager reply We asked for a supervisor and the phone went dead Highly suspect Providing me with a olace to find the part does not give me an estimate as to your charge I asked for a quote for replacement of the compressor I have the part number Not difficult Your company just wants to make a quick 80 because most people dont want to spend the money on the repair I know how much it could cost As far as how I and my wife talked to your CSR asking for a quote and trying to give a part number only to be interrupted and told a service tech would have to determine the part number is insulting so asking for a supervisor is normal Then to hang up or as you say disconnected is just bad business Yes when the line picks up and says to leave a message that is voicemail not an automated answering service And truly telling me that my wife is rude you have a lot to learn about talking to customers You are right best we do not do business and I am sure to let everyone I know about my experience

Great work

Great work Eddie was friendly and fast

Getting an appointment was easy and

Getting an appointment was easy and efficient Service technician Joe was thorough and explained the needed repairs Truly appreciate reliable service