Aceremovalsbusiness Reviews

If I could give 0 stars I would

If I could give 0 stars I would Guys showed up to move us out of a 2 bedroom apartment They were lifting a box between 2 of them and subsequently took 13 hours to actually move our stuff I ended up having to help them for about 5 hours as they were incapable of doing it They also left items in the house we were moving from as they were worried they would break them so I had to hire a van the next day to move the remaining items A lot of our stuff they moved was damaged anyway and they have not refunded my deposit Do not accept their estimated time as this is clearly not very well estimated and they can drag it out as long as they want Stick with fixed price

I had a terrible experience with this

I had a terrible experience with this removalist company They sent inexperienced staff who needed constant direction on how to move my belongings making the entire process stressful and time-consuming Firstly they quoted me for a smaller truck which ended up being too small for all my items This forced me to pay twice for the delivery which felt like a deliberate tactic to overcharge Secondly they refused to take my coffee table claiming it had a glass top and there was no room in the truck This was a blatant lie as there was clearly enough space Their excuse was that the coffee table could damage their truck which was ridiculous and unfounded To top it off their customer service was incredibly rude and dismissive when I called to address these issues I would not recommend this company to anyone looking for a reliable and professional moving service

Review for Ace Movers

Review for Ace Movers A Nightmare Experience If I could give Ace Movers zero stars I absolutely would My experience with this company was nothing short of horrific and left me feeling threatened and vulnerable The night before my scheduled move at 5 PM I received a call trying to push my booking back to the following day They claimed their big truck wasn t available and insisted they would send a smaller one promising to make as many trips as needed at no extra cost This should have been my first red flag On moving day the two guys arrived a shocking 50 minutes late When they finally started moving my belongings their pace was painfully slow It took them until 2 PM to deliver the first load to my new house five hours after they began To make matters worse they demanded payment of 975 before heading back for the second load When they returned later they only brought part of my belongings and then had the audacity to demand another 770 I refused to pay for this outrageous increase especially since they had sent the wrong truck and taken twice as long to complete the job Their response If you re not going to pay you don t get your stuff I spent 45 minutes arguing with them feeling increasingly threatened as they refused to return my belongings In desperation I called the police It wasn t until 9 PM three hours later that I finally paid them just to get my things back To add insult to injury they left a heap of my belongings at the old house leaving it wide open when they left I was forced to hire a truck the following day to retrieve my left over items from my old properly Several of my belongings were missing and many were damaged They even left a big hole in my bedroom wall which they denied causing despite the fresh plaster on the floor When I tried to address these issues with Nick who is supposed to be the boss he was incredibly rude and dismissive telling me if you don t pay more money you don t get the rest of your stuff when I expressed my concerns There was also premeditated actions given all the stuff they left on the truck before demanding more money was of a substantial financial cost The unprofessionalism I encountered was astounding especially considering I was alone as a female during this ordeal They dumped my belongings haphazardly under my garage door and left me to call someone for help at 9 PM to move my things inside Since sharing my experience I ve heard multiple similar horror stories about Ace Movers This company is absolutely disgusting and I would NEVER recommend them to anyone Save yourself the trouble and find a reputable moving company instead

Appalling rude unreliable

Appalling late abusive rude I m trying to reclaim my money through my bank s disputed transaction These clowns arrived 2 5 hrs late No communication from them about their tardy then late arrival I disagreed with them saying they d stuffed up the relocation because we had a time schedule to meet They then departed having done nothing I had to reorganise the shift with another decent single man operator

If I could leave no stars I would

If I could leave no stars I would Worse experience ever with ace movers never have I seen 2 men work so slow and stand around just waiting for us to move our own furniture once they finally half loaded the truck a child can manage space better than these 2 dim wits house still was half full they kept saying they thought it would be quicker job and really didn t want to be there they broke my disabled sons computer monitor who later after gettting out of hospital tried to turn it on to see a big crack in it they offered no compensation and said as it was over 24 hours they couldn t do anything lucky for me I know a lot of people and will be passing on the message how bad this company is a time before I used easy peasy removals they were much better

I would recommend Ace Removals

I would recommend Ace Removals as I recently required furniture relocation services and I received friendly communication from the very start whilst a clear understanding of how much the service will be without any hidden extra charges I required some delicate oak furniture to be carefully transported to another home which was just over an hour away This turned out to be a bit more complicated than I thought but the guys were very professional as well as experienced on moving expensive furniture without causing any damage The whole team made me feel confident that I would get a quality service and I did Many thanks for your help

I needed to move in a rush and Ace Removals came to the Rescue

I needed to move in a rush and Ace Removals was the only company who could help I messaged Shamus on the Friday and 9am the next day he arrived with Michael to start moving my stuff Very professional friendly and extremely careful of my things and I wouldn t hesitate to use Ace Removals again Thanks again guys You really got me out of a hole

House move on the hottest day

Seamus Sandy and Connor did a very professional and friendly removal for me in blistering heat I can t thank them enough for all their help and wouldn t hesitate to recommend them Thanks Guys

I just wanted to say thanks so much to

I just wanted to say thanks so much to the Ace Removals team who helped me to move and transport many boxes and furniture from one large office space to 4 different locations It wasn t an easy job and Sandy Michael worked brilliantly together handling many delicate items and packing the van up securely so that nothing was broken or damaged I would highly recommend Ace Removals services they were very competitively priced they communicated well throughout their time with me and were totally dedication to the job