


Based on authentic user experiences
Ali
6731 reviews
N/A
5 months ago
jurismend helped me
Avoid at all cost They are scammers I don t know why this bank is still operating The first ever transaction that came into the account 200 from my friend Immediately the money came in they put me on review blocked me on the in app chat
matthew kendall
6731 reviews
N/A
5 months ago
This bank is a scam bank my 560 has
do not fall for their trick like i did all they are after is your money i go lucky with my refunds through the name on the name section we all have to ensure no one else falls victim
Christian
6731 reviews
N/A
5 months ago
FRAUDSTERS AVOID THEM AT ALL COSTS
This bank is a scam bank my 560 has been under review for almost 2months now definitely going to take precautions over them and get my money back from them they are scam people I advise everybody to stay away from this bank
Michael Knight
6731 reviews
N/A
5 months ago
Those providing the 5-star reviews here are either from the company or bots or outrightly fraudulent This is the worst money transfer company out there bar none They are fraudsters Once your money goes into their account they do everything to stall your transfer refuse to refund your money and send you repeated messages which state exactly the same thing even though the messages are supposedly from different customer service officers They are crooks and I state this without fear of contradiction AVOID AT ALL COSTS Like their sister finance firm they are very fraudulent I hope my review here saves someone from potential heartache depleted pockets down the line If you read this and still decide to proceed with them please be humble enough to share your story of pain here down the line
James William Smith
6731 reviews
N/A
5 months ago
Hello everyone as everyone can see they
Michael Knight
6731 reviews
N/A
5 months ago
Holding my money after all proofs
Hello everyone as everyone can see they are not reliable I transfer my funds and next minute they cancelled it because they didn t update new low rate please avoid use reliable money transfer sides thanks
Yvonne Madley
6731 reviews
N/A
5 months ago
Missing money
Holding my money after all proofs how long does it take to review
Bron Hemmimg
6731 reviews
N/A
5 months ago
There scammers
This company is very unreliable I will never use them their customer service is next to fraud I made a transfer on the 12th on January 2025 and they claimed that the money has been paid to the beneficiary account i gave them they didn t even do due diligence The money never dropped as the recievers account was a Euro but the money was sent in Naira After back and forth with them for nearly 2 months they kept requesting my bank statement which I gave them but the response didn t change I now contacted the bank in Nigeria they finally traced the money with a code I got from ACE but they advised that ACE should initiate a recall of the fund so they can send the money back to source ace for them the refund me as it was a wrong type of account I reached out to ACE for them to initiate a call only to get an email that it is not possible with no explanation I wonder who does that I was so disappointed because I have used them for years but the way and manner which they treated me is very unacceptable why would they claim to have paid out the money to the beneficiarys account when the money was just hanging now I can t get my funds back because ace will not request a simple recall of funds and the bank in Nigeria won t give it to me because they are not sure if it is for me what a horrible experience I have a feeling they have something to benefit from this mischief I will never use them again based on my experience I suspect fraud very unreliable customer support never use them this is not the last of it
Willy Villa-Shonner
6731 reviews
N/A
5 months ago
Extremely Slow Processing Compliance Department is a Nightmare
There scammers They took and stole my funds left me with no food a whole weekend I had health issues as well stay away from this bank there using a fake address in London they let you use the account for a week or so then block it saying it s a normal review then steel your funds scammers do not bank with them xxxxxxxxxxxxxxxxSCAMMERSxxxxxxxxxxxxx
jamie
6731 reviews
N/A
5 months ago
Don t bank with them there scammers
I opened an account with this bank thinking it would be a reliable option for my banking needs However every time I make a transaction it gets stuck in review and I almost always have to reach out to customer support for an update While their support team is helpful they are powerless every time they say Let me contact the relevant department for an update Having worked in the banking sector I can tell that their compliance department is the real issue They request ridiculous and unnecessary documents like the date of birth of the person I m sending money to or even their bank statement This level of overreach is not standard practice and makes transactions painfully slow If this company wants to operate in the UK they need to modernize their processes Banking is not stuck in the 1900s competitors offer seamless transactions without unnecessary delays To make things worse they randomly freeze accounts for standardized reviews without any prior warning or a clear timeframe for resolution Meanwhile customers are left without access to their own money Until they fix their compliance policies and provide a smoother experience I would strongly advise avoiding this company