


Based on authentic user experiences
WILSON
6727 reviews
N/A
9 months ago
Understanding of circumstances
Ardenel was very patient and helpful when calling me today and provided helpful information on how to proceed
Leila Bouali Lawrence
6727 reviews
N/A
9 months ago
Steven was amazing as I was concerned
Steven was amazing as I was concerned about my account being transferred and possibly missing a payment which would damage my credit score He put me at ease straight away and resolved the timeline for me so that wouldn t happen Also helped me set up a direct debit for peace of mind He was very calm and knowledgeable and desires recognition even in the debt collecting industry Haha
sylvia
6727 reviews
N/A
9 months ago
They are very understanding
They are very understanding I couldn t have any more help than I got from Sim If you want any help with these companies all you have to do is ring them they are there to help you
Joseph
6727 reviews
N/A
9 months ago
Hassan G put me at ease
Usually it s nerve wracking to deal with a bill that s overdue when someone comes asking for it but Hassan G at ACI was patient and understanding with me Gave me all the time I needed to get my documents together and explained my options to me clearly He made the process a lot less stressful then I thought it was going to be and I was able to get my situation sorted in one phone call
Keith turner
6727 reviews
N/A
9 months ago
Excellent professional ser vice from
Excellent professional service from tarren sorted my problem out very professionaly thank you
Gina Kyriacou
6727 reviews
N/A
9 months ago
Excellent service
Excellent service Hamza was so very helpful Polite kind supportive understanding He is a credit to the company Thank you so much for all the help truly appreciated and valued 10 10
Qamar Nain
6727 reviews
N/A
9 months ago
Outstanding service from Aci
I had an outstanding debt from 7 years ago and decided to call ACI Ltd for advice From the moment I got in touch the service was excellent The advisor I spoke to Mary was incredibly helpful and professional He patiently explained my options and helped me set up a manageable payment plan I was nervous about addressing this old debt but Mary made the entire process straightforward and stress-free I truly appreciate the support I received and I would recommend ACI Ltd to anyone who needs help with their debts Thank you again
philip coathup
6727 reviews
N/A
9 months ago
I was very sceptical about firstly
I was very sceptical about firstly making the call and sorting out a financial mess but what actually happened was a total shock The call handler was truly amazing The lady in question dealt with what I felt was a huge step in sorting out a long drawn financial crisis The lady was calm and extremely supportive throughout the call I cant thank her enough even though I was already feeling emotional the lady sorted out everything Truly amazing lady she made me feel totally normal Today I feel incredibly impowered and in control thanks to her Thank you from the bottom of my heart
Theo
6727 reviews
N/A
9 months ago
The customer service assistant whose
The customer service assistant whose name is Mitchell was very kind understanding and extremely helpful with my query
Allison
6727 reviews
N/A
9 months ago
dealing with debt is tough but
dealing with debt is tough but everytime I call ACI the agents are so nice and I usually get my issue sorted within a few minutes