Adaysmarch Reviews

Worst customer experience 2019 Or wait I m mean of all time

I have now - emailed back and forth 22 times - answered you survey- tried to buy through your online store 4 times- been to your store at Stureplan without being able to use my discount from taking your survey - Got an invoice from Klarna waiting 8 days and then get a message that you can t deliver- contacting Klarna to delete the invoice- Asked your customer support 3 times to put me in contact with a manager which he has ignored- Two weeks ago stopped getting replies from the person I ve have been emailing with 22 times it seems that have gone underground - contacted your customer service again hoping that I would get in contact with at new person that actually cared about giving service to the customer But 7 days later I haven t gotten any answer althouhg you say that you will answer within 48 hours - In total I ve been waiting 37 days since I first tried to buy the vest and the hoodie I m not a pleased customer and this is by far the worst treatment I have gotten from any customer service I do not recommend anyone buying from A day s march

DISCOUNT SCAM

DISCOUNT SCAMIf your order value is high enough you will get free shipping In my case Germany DHL standard 0 or DHL EXPRESS 6 If you subscribe to the newsletter you will get a 10 discount Ok so here is the thing If I apply the discount code I got from subscribing to the newsletter 10 on an order of 100 I will get 10 discount So far so good The only thing is that when I apply the discount on my order my shipping fees suddenly increase from DHL standard 0 to DHL Standard 8 and DHL express 6 to DHL express 12 This means for the example mentioned above where I would order for 100 and Save 10 due to the newsletter discount they basically charge me 8 for shipping when selecting DHL Standard leaving me with only 2 or 2 discount This is false advertising and misleading customers right away So I ask you A Day s March how d you explain that to me

Poor service and shipped to wrong address

Put my current home address in as I ordered an item However it turns out they use DHL which saves your last shipment address or whatever is tied to your email address I ve moved house and haven t used DHL since early 2020 So they shipped it to my old home address that I haven t lived in for 2 years A good few hours drive away What s the point in putting my home address down when they ll just use DHL that saves your old details without notifying me until it was out for delivery and making it impossible for the customer me to rectify Poor service won t be buying from them again Especially for how much their items cost

Terrible customer service

Clothes are great Such a shame I will never use this company again I bought some clothes in January and was not notified of an extra customers charge this resulted in me receiving a bill from DHL A Day s March said that they would settle the bill they didn t and now DHL have pass my details for debt collection This is absolutely terrible and I am extremely unhappy

Over expensive product and bad material Best Window Shopping ever lol

So I thought one expensive Ada Knitted Rib Dress from Stockholm and I just wore it once Then I had bit accident that I got small food on my clothes I ran to rid up them quickly but sadly the stains was left there I am not recommending you to buy over expensive clothes that it has a similar style like H M because of the bad quality

Take some advice stay well away from

Take some advice stay well away from this company The clothes are over priced rubbish the customer service is even worse if possible A terrible experience from start to finish one I wouldn t wish on anybody else You only have to read the other reviews to appreciate how poor this company is Charging premium prices for 2nd rate clothes and a 3rd rate service

Meeh

Very good customer service However quality is low Got a sweater in lambs wool Followed the care label instructions for washing dried flat but it shrank A seam also went up but fixed it quite easily by hand Got the same sweater for my boyfriend and it later shrank too Bought them both on sale so didn t bother going back Bought a top in the spring made of viskos Followed care instructions but it shrank to about 5cm shorter and became too tight under the arms Went back and did get my money back Good customer service and friendly staff I just find it odd that all the things I have bought have had issues A day s march should quality test their stuff before selling it It s too expensive for the low and uneven quality

Great clothing and service

Great clothing great customer service very helpful It seems they fixed the issues they had some years ago