Additive-x Reviews

wonderful service

Ordered a printer on standard free delivery Printer arrived next day very well packed and fully working I did call to discuss order and found the team to be helpful and professional I would heartily recommend this company in fact I ve just ordered from them again

Great UK based company

Bought all my 3D printing filament from Additive-X Really wasn t sure what to order at first Started off on the web chat and when I asked to speak with someone they rang up straightaway Really sound advice sent links and resources via email and when I made a mistake with the order they picked it up and phoned me to check it out before sending parcel out No issues at all There was a delay with one parcel so I phoned they were holding it back because one item was out of stock Asked them to send the other items and put the remaining one on back order

Great service and great staff

Ordered a 3d printer from additive x and the talked me through the process and offered great advice Went to collect the printer from the shop and was greeted by two staff who spoke to my son about his new found hobby They even let him into the work shop to show him some of their builds which he absolutely loved 100 would recommended and will definitely return again

The only shop that had the A1 in stock

The only shop that had the A1 in stock quick delivery super satisfied with service and price

Customer service a ray of sunshine

Called late in the day expecting a no reply how surprised I was to be greeted by Joe female who was a ray of sunshine answering all my questions with effort and enthusiasm I do hope to do business with Additive-X soon

I don t normally post reviews however

I don t normally post reviews however when you have excellent service it s good to let others know they are in safe hands I already new what hardware 3D printer I wanted to purchase so I didn t speak to Additive X before buying but I did try to find some UK distributors sellers and various issues with checkout stock and shipping etc so looked on the Bambu labs site and found these guys Although there website is a bit naughties there is lots of consumables and hardware with a Huge range of filaments all at competitive pricing so decided to give them a go Right from the second of checking out this company just Oozes customer service Within minutes received order confirmation standard but after that received various emails confirming picking shipping and tracking numbers etc Also received a detailed email regarding the hardware I was purchasing laced with knowledge and how to set up when the item arrived Including links to help articles and set up guides Perfect all around Shipping was very quick and arrived a day or two before I was expecting it With full tracking and the box even came with an additive sticker on it recommending to keep the box and package in case of a problems in the future Additive have for sure gained a new regular customer and will be buying my consumables from here in the future Hard to say it but better than Amazon Well done the Additive - X team